Arlen Bird
Arlen Bird at New Motors Ford

Arlen Bird | Page 83

Lead Service Writer

New Motors Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
966 Reviews
4.9

966 Reviews

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966 Reviews of Arlen Bird

July 22, 2021

Dealership Rating
Employee Rating

John Barney and team do a fantastic job getting the job completed. Great job as always! Will keep going back to Bob Ferrando Ford World. More

by CRUTKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

July 16, 2021

Dealership Rating
Employee Rating

Great, great, great. Ferrando Ford does all my service work. It’s clean the guys that run the service desk are great and they’re very punctual with their appointments.. Don’t change a thing. More

by Bruce@1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laurie Garber

Jun 29, 2022

Bruce@1313 responded

Very happy with a service department. Great team, genuine and interested in customer satisfaction.

Jun 29, 2022

Bruce@1313 responded

Arlen Bird is fantastic. He is a big part of my decision to use Ferrando Service. Hope you realize he is a keeper, in your dealership

July 15, 2021

Dealership Rating
Employee Rating

Sometimes the service I need is scheduled other times things happen quickly. I make a call knowing I'll have to wait my turn but usually I'm taken care of sooner then expected. More

by BOPRINCEBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Terry Delfft, Laurie Garber

July 15, 2021

Dealership Rating
Employee Rating

It truly is personal service in the service department. John, Arlen and Doug. Couldn’t ask for better service people. its nice to go get your car serviced and always be acknowledged with pleasant words More

by MELODYNCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

July 09, 2021

Dealership Rating
Employee Rating

Good service, reliable, easy to drop car off at night and they call as soon as car is ready. Arlen and Doug are friendly and explain the repairs and answer your questions More

by SCHLO46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Casane, Laurie Garber

July 09, 2021

Dealership Rating
Employee Rating

Arlin Bird is the best! Goes over and above to accommodate you! He makes all the connections you need to get the right job done for your vehicle! More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 01, 2021

Dealership Rating
Employee Rating

Bob Ferrando Ford Service center is one of the best customer service driven operation I have ever experienced. They were so accommodating and flexible during my visit. Thank you! More

by RossM754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

June 30, 2021

Dealership Rating
Employee Rating

The service center is so professional and accommodating. They go out of their way to ensure that you have the best possible experience. The guys are awesome. More

by DSWANSON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

June 26, 2021

Dealership Rating
Employee Rating

Everyone there is very polite and helpful. They answer all your questions. Just a bit expensive with this pandemic. That is okay as long as the repair is completed properly More

by SANDBUN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Laurie Garber

June 25, 2021

Dealership Rating
Employee Rating

Our service writer, Arlen was very accommodating and understood our concerns. He got us in for service in a reasonable time frame. when we picked up the truck, he went over everything and did a great More

by rehornaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laurie Garber

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