948 Reviews
Write a Review948 Reviews of Arlen Bird
May 12, 2021
They are awesome and very friendly. They called about what was needed and what passed so we were aware and could make decisions. Check out was very friendly. what was needed and what passed so we were aware and could make decisions. Check out was very friendly. More
Other Employees Tagged: Laurie Garber
May 09, 2021
John and Doug in service stood up to the plate on my recall from Ford. Ford motor co did not let me know of this recall nor did Ferrando Ford. i only found this out via a local service shop. FMC wan recall from Ford. Ford motor co did not let me know of this recall nor did Ferrando Ford. i only found this out via a local service shop. FMC wanted me to pay partial for this but Doug and John were firm with Fords claim agent that i should not pay anything More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
May 04, 2021
This service department is one of the best I have ever seen. They were extremely professional and also very accommodating in our time of need. They repaired our vehicle with a smile at a very reasonable p seen. They were extremely professional and also very accommodating in our time of need. They repaired our vehicle with a smile at a very reasonable price. More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
April 21, 2021
Great service , had issue with car and stopped in and they took care of it and got be back on the road in no time . they took care of it and got be back on the road in no time . More
Other Employees Tagged: John Barney , Laurie Garber
April 21, 2021
I’ll never take my truck anywhere else. You guys are awesome. I really appreciate the honesty and top notch workmanship. I also respect that you don’t try to upsell me like crazy. If work is recommended awesome. I really appreciate the honesty and top notch workmanship. I also respect that you don’t try to upsell me like crazy. If work is recommended here I don’t hesitate to approve. Thank you all!! More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
April 15, 2021
They found me a steal of a deal with the exact specs that I was looking for. Highly recommend anyone in the Erie area to check them out I was looking for. Highly recommend anyone in the Erie area to check them out More
Other Employees Tagged: Paul Dedionisio, Dana Greenawalt
April 09, 2021
Your people took such nice care of me. Shawn was so Patient in the sales process Ed, Matt and Paul were super helpful and took care of every detail. Everyone made me feel really special. Not really a s Patient in the sales process Ed, Matt and Paul were super helpful and took care of every detail. Everyone made me feel really special. Not really a surprise because it has always been that way for the past 30 yrs! 🤩 More
Other Employees Tagged: Shawn Haas, Paul Dedionisio, John Barney , Edward Cooley, Laurie Garber, Matt
April 07, 2021
Very pleased, my first visit to this dealership. Friendly staff. Very nice waiting area for service. Would recommend this dealership. My vehicle was done when promised. staff. Very nice waiting area for service. Would recommend this dealership. My vehicle was done when promised. More
April 02, 2021
As always everyone is so helpful, kind and good at explaining anything. You make it easy for me from start to finish. I’ll be back of course. explaining anything. You make it easy for me from start to finish. I’ll be back of course. More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

