Arlen Bird
Arlen Bird at Bob Ferrando Ford

Arlen Bird

Lead Service Writer

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
890 Reviews
4.9

890 Reviews

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890 Reviews of Arlen Bird

April 09, 2026

Dealership Rating
Employee Rating

We switched to you after I bought my bronco. We bought my wife's explorer at champion but left because of their service department More

by gtm16506
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

April 03, 2026

Dealership Rating
Employee Rating

I Would never go anywhere else? To have my car serviced, I had bad experience in Ohio and Arlen took care of me above and beyond. More

by BUTCH.KARNES
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

April 03, 2026

Dealership Rating
Employee Rating

I Would never go anywhere else? To have my car serviced, I had bad experience in Ohio and Arlen took care of me above and beyond. More

by BUTCH.KARNES
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

April 02, 2026

Dealership Rating
Employee Rating

The service department at Bob Ferrando is the only reason we buy our vehicles from there. Excellent service people, very friendly, knowledgeable, and trustworthy. always put us in the right direction. People More

by HEYROSIE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello , Collin Mello

March 22, 2026

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Employee Rating

Everything went smoothly and Arlen was awesome as always! Thanks Arlen! We were able to schedule fast, service was great, Arlen is easy to talk to and we are happy as can be! More

by Chelseyjroberts
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 21, 2026

Dealership Rating
Employee Rating

I had an issue with my phone not connecting and they were able to detect the problem and fix it More

by pac1n2
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 20, 2026

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Employee Rating

I had great service, good communication, and my problem was quickly fixed. I appreciate the good communication. More

by Jmyron711
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 20, 2026

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Employee Rating

?? Always a pleasant experience with Arlen and Colby and everyone that is associated with the transaction. More

by Nat.bj
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 17, 2026

Dealership Rating
Employee Rating

Quick appointment and the reason I was there was handled. Communication was good and vehicle taken care of More

by andrew.mcintosh8
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

March 12, 2026

Dealership Rating
Employee Rating

I would never consider going elsewhere for my Ford service. I've always been treated wonderfully, dependably, and with excellent service at this dealership. They have always been polite, friendly, h More

by BJLORINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barney, Collin Mello

Mar 13, 2026

Bob Ferrando Ford responded

Thank you for the wonderful review! We truly appreciate your trust in Bob Ferrando Ford for your vehicle service. It means a lot to hear that our team has consistently provided you with dependable, friendly, and fairly priced service. Our goal is always to make every visit a positive experience, and we're grateful for the opportunity to continue taking care of you and your Ford. Thanks again for your support—we look forward to seeing you at your next visit! 🚗

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