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Arlene Cochran
Arlene Cochran at Walt Massey Kia

Arlene Cochran | Page 4

Service Advisor

Walt Massey Kia

106 Kia Lane
Mccomb, MS 39648

Contact Me
4.6
35 Reviews

Dealership Experience

1 yr

4.6

35 Reviews

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35 Reviews of Arlene Cochran

December 19, 2025

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Employee Rating

Was amazing and helpful. .no complaints , fast curtious service always… It’s great to do business with Walt massey Kia! Love my car More

by stylist33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2025

Walt Massey Kia responded

We love hearing that. Fast, courteous service and a great ownership experience are exactly what we aim for every visit. Enjoy your car, and we truly appreciate you choosing to do business with us.

December 17, 2025

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Employee Rating

Great service. Very satisfied with the overall experience. I would definitely recommend Walt Massey Kia. More

by susan.cassagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2025

Walt Massey Kia responded

We’re glad to hear you had a great experience and left feeling very satisfied. It means a lot to know you’d recommend us, and we look forward to helping you again whenever you need us.

December 17, 2025

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Employee Rating

Great service helped figure out the parts and now waiting on the parts. They are great to work with. Charles and the other ones remember your name when you walk in. More

by phillip.rhodus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Price, Teiara Scott , Trautez Gatlin

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Dec 18, 2025

Walt Massey Kia responded

We’re glad to hear you had a great experience and that the team took the time to help track down the right parts. Being remembered when you walk in matters, and it’s great to know Charles and the rest of the team made you feel welcomed and taken care of. We appreciate you and look forward to getting everything finished once the parts arrive.

December 03, 2025

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Employee Rating

The service was great. I received much support from the employees. I will continue to return for service on my car. More

by khylar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Price

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Dec 03, 2025

Walt Massey Kia responded

Glad to hear the team took great care of you and offered the support you needed. We appreciate your trust and look forward to seeing you again for future service!

November 14, 2025

Dealership Rating
Employee Rating

The overall service from everyone there was very good. The place is very clean and neat More

by ladeerfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Price , Trautez Gatlin

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Nov 17, 2025

Walt Massey Kia responded

Glad to hear the overall service was strong and that the facility made a good impression. The team works hard to keep things clean, neat, and welcoming. Appreciate you sharing your experience!

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