Teiara Scott

Walt Massey Kia responded

We’re so glad Teiara made you feel welcome and kept you informed throughout your service visit. Clear communication, helpful guidance, and knowledgeable service make a big difference, and it’s great to hear she delivered that for you. We truly appreciate your kind words and your business!

Walt Massey Kia responded

Thank you so much for your kind feedback! We’re thrilled to hear our team was courteous, friendly, and professional while taking care of the work your vehicle needed. It means a lot to know you can count on us for a consistently positive experience. We truly appreciate your continued support and are grateful for the opportunity to serve you!

Walt Massey Kia responded

Thank you so much for your kind feedback! We’re thrilled to hear Teiara provided such a positive experience and was able to help guide you through the process. Her knowledge, communication, and willingness to assist during a stressful tire situation are exactly the qualities we strive to provide for every customer. We truly appreciate your support and are glad Teiara helped make a difficult situation a little easier. Thank you for choosing us!

Walt Massey Kia responded

Thank you for your kind feedback! We’re thrilled to hear our team is always friendly and courteous during your visits. We’re glad you enjoy the snacks, drinks, and comfortable waiting area while your vehicle is being serviced. Providing a welcoming and enjoyable experience for our customers is very important to us. We truly appreciate your support and look forward to serving you again!

Walt Massey Kia responded

Thank you for your honest feedback. We understand how frustrating it can be to spend that amount of time only to find out the part needed to be ordered and that another visit would be necessary. We appreciate your patience throughout the process. We’re very glad to hear Tierra took great care of you and provided a kind and accommodating experience. We’ll be sure to share your kind words with her. Thank you again for your feedback and support.

Walt Massey Kia responded

Thank you for your feedback. We’re glad to hear everything else went well, but we do apologize that the tire pressures were not properly checked and balanced before your vehicle was returned to you. We understand how uneven tire pressure can affect the way the vehicle drives and how frustrating that can be. We truly appreciate you bringing this to our attention, and your feedback will help us improve our attention to detail during the service process.

Walt Massey Kia responded

Thank you for your kind feedback! We’re glad to hear Teiara was sweet and got started helping you as quickly as possible. We truly appreciate your support and look forward to serving you again!

Walt Massey Kia responded

Thank you for your kind words! We’re glad to hear you had a friendly experience with our team. We’re proud of the group we’ve built and truly appreciate your recognition and support!

Walt Massey Kia responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Tony Lamoureux, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 250-1005.

Walt Massey Kia responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Tony Lamoureux, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 250-1005.