Arlene Cochran | Page 3

Didn’t rotate my tires! Called to make the appointment for a recall and then didn’t even have the part for the appointment they called to schedule! Drove an hour and 15 minu Called to make the appointment for a recall and then didn’t even have the part for the appointment they called to schedule! Drove an hour and 15 minutes for poor service! Will not be back! The last time I had issues but I’m not driving from another state to not get good service. The worker blamed the system for telling me my tires were bad. Turns out I had wires showing that doesn’t just happen less then 8 hours. More

by brooklynking501 Verified Customer Verified Customer

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Awesome experience from scheduling to service I was pleased. Awesome team awesome job thanks again pleased. Awesome team awesome job thanks again More

by chalahvarnado Verified Customer Verified Customer

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The staff at Walt Massey Kia kept me informed up the progress being made on my vehichle as they were working on it. I am appreciative of being informed as the work is being done which allows me to wait progress being made on my vehichle as they were working on it. I am appreciative of being informed as the work is being done which allows me to wait patiently on the workers completing the work on my vehicle. Service was great and the hospitaltiy was even better! Especially since they were short handed! Great job! Keep up the amazing work! :) More

by Krheams Verified Customer Verified Customer

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This is a great dealership. All the workers are professional, friendly, and well mannered there. All the workers are professional, friendly, and well mannered there. More

by shenitra2003 Verified Customer Verified Customer

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Great service, comfortable accommodations during wait time, friendly and respectful staff, Great service as usual overall time, friendly and respectful staff, Great service as usual overall More

by schristiona Verified Customer Verified Customer

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Everyone is always courteous and make sure that you are pleased while there, always comfortable. pleased while there, always comfortable. More

by gdjacob1962 Verified Customer Verified Customer

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Excellent customer service and service team. Keep up the great work. Very professional and helpful Keep up the great work. Very professional and helpful More

by jessicawhite747 Verified Customer Verified Customer

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Was not greeted when I walked in. Was not offered refreshments or accommodations. Charles came over and checked me in and gave friendly conversation. Was not offered refreshments or accommodations. Charles came over and checked me in and gave friendly conversation. More

by mefortenberry Verified Customer Verified Customer

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Great people to do business with if you have a problem with your ride kia will take care of you with your ride kia will take care of you More

by andrew.authement Verified Customer Verified Customer

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The staff at this dealership were friendly, accommodating, professional, and expedient. The dealership was clean. accommodating, professional, and expedient. The dealership was clean. More

by david.carraway Verified Customer Verified Customer

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