Great experience with the dealership.
Was able to trade my car and get a good deal on a new car pretty quickly.
Was able to trade my car and get a good deal on a new car pretty quickly.
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by ALEJANDROARANGO
Verified Customer
Verified Customer
Other Employees Tagged:
Todd from Finance
Dec 15, 2023 -
Aventura Chrysler Jeep Dodge Ram responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Excellent customer service great team, highly
recommended, very happy with everything
Definitely will come back
recommended, very happy with everything
Definitely will come back
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by ccarocalcagno
Verified Customer
Verified Customer
Oct 23, 2023 -
Aventura Chrysler Jeep Dodge Ram responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Scummy business and slimy sales guys.
Bait and switch!!!!!
Went to see a Jeep advertised -$3083, see attached image.
Get to the stealership and wham, they say this is not what the webs
Bait and switch!!!!!
Went to see a Jeep advertised -$3083, see attached image.
Get to the stealership and wham, they say this is not what the website stated, to qualify I need to be first responder, nothing on the web states that.
They want $3500 over sticker plus another $3500 in fees.
$1400 of the fees if for Lojack (not installed), paint protection and oil changes.
I leave and get many calls next day.
They really want to make deal. Spent all day texting and answering their calls.
Thye agree to drop half the fees and to sell the car at sticker + $1900 for doc fees.
I finally agree, and they call me back 5 min later to tell me the car we were negotiating has just been sold, but they have another one, different color.
I say OK, let's do that.
Stealer wants $5000 nonrefundable deposit.
I say, use my credit card, but I will not sign nonrefundable.
If you do and business at this place, I warn you, you are going to get screwed in every way possible.
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by aim
Other Employees Tagged:
Miguel Pichardo
Sep 18, 2023 -
Aventura Chrysler Jeep Dodge Ram responded
"Aim" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@aventuracjdr.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Sep 18, 2023 -
aim responded
The name is Dmitry O, and your dealer pretended to be manager and lied about every aspect of the vehicle buying process!
And your response is exactly what is wrong with your dealership, worst I ever visited, all you had to do is ask Miguel who he tried to screw with the Jeep I posted about since I first came into your lousy place.
Sep 19, 2023 -
aim responded
I am responding publicly because communicating with your dealership has been fraud filled experience. I provided my first name and the name of the dealer who lied to me.
If you want to resolve this issue you can do it publicly instead of trying to get me to stop documenting your dealership behavior in this forum.
The fact that you are not interested in discussing this internally and are not looking up who your dealer dealt with on the issue and car should let everyone who reads this understand that your dealership endorses fraudulent behavior.
Have a great day!
I asked for an oil change in my vehicle and nothing was
done they just lie on my face , the sticker wasn't change update with the new millage.
The financial team added changes on my purchase contract af
done they just lie on my face , the sticker wasn't change update with the new millage.
The financial team added changes on my purchase contract after I especifically asked to not too
Terrible experience overall buying my vehicle
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by Gil
Verified Customer
Verified Customer
Mar 13, 2023 -
Aventura Chrysler Jeep Dodge Ram responded
Gil Mirabal. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.
The whole team was excellent.
Arman Sales , Agusto Rosario in finance are amazing. Thank you again Aventura Jeep for hiring great folks like them
Arman Sales , Agusto Rosario in finance are amazing. Thank you again Aventura Jeep for hiring great folks like them
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by Mastersales45
Other Employees Tagged:
Agusto Rosario
Jul 01, 2022 -
Aventura Chrysler Jeep Dodge Ram responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
It was a good experience, well treated by service
department. A very good communication and process.
department. A very good communication and process.
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by JANDULAMARCO
Verified Customer
Verified Customer
May 03, 2022 -
Aventura Chrysler Jeep Dodge Ram responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Everything is good good!
The salesman was Professional Except waiting for almost two weeks to get my car!
The salesman was Professional Except waiting for almost two weeks to get my car!
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by CORAYANG22
Verified Customer
Verified Customer
Mar 30, 2022 -
Aventura Chrysler Jeep Dodge Ram responded
We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!
This dealership and the staff, most importantly including
Chris Yu. He explained everything in full detail leaving me and my family with no questions. You can trust doing good business with good people at th
Chris Yu. He explained everything in full detail leaving me and my family with no questions. You can trust doing good business with good people at this dealership. Couldn’t be a happier client!
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by Justin Montoya
Jan 25, 2022 -
Aventura Chrysler Jeep Dodge Ram responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!
Aventura was suburb! Good customer service. Complimentary
water and coffee. Very delicious. They were very helpful and continue to reach out to aid.
water and coffee. Very delicious. They were very helpful and continue to reach out to aid.
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by michaelmedina124
Verified Customer
Verified Customer
Jan 12, 2022 -
Aventura Chrysler Jeep Dodge Ram responded
Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
The experience was top notch. Ask for Armand when you go.
Great service. Highly recommend.
Great service. Highly recommend.
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by ARIBEIROS18
Verified Customer
Verified Customer
Dec 18, 2021 -
Aventura Chrysler Jeep Dodge Ram responded
Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!