Armin Buholzer

Frankie was amazing. This was our first EV purchase so we were in a new world with this car with so much to learn. Frankie was helpful friendly, responsive and patient This was our first EV purchase so we were in a new world with this car with so much to learn. Frankie was helpful friendly, responsive and patient as we asked our questions, He checked in with us after our purchase to make sure we didn’t have any questions or concerns. He even invited us to return to the dealership and he would instruct us in setting up our new vehicle. He cannot thank Frankie enoigh for his excellent customer service! More

by ANNEKTOYAMA Verified Customer Verified Customer

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Great experience with my new car purchase, least pushy dealer in the la area. went to galpin and rusnak and they both tried to sell me cars i werent looking for.santa monica helped find the trim i was loo dealer in the la area. went to galpin and rusnak and they both tried to sell me cars i werent looking for.santa monica helped find the trim i was looking for and arranged to not have dealer add ons More

by HAOJIEZHUANG95 Verified Customer Verified Customer

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Friendly, courteous well maintained, nice amenities (snacks and coffee) for customers. Most importantly great prices, well worth the 1.5 hour drive. Thanks! (snacks and coffee) for customers. Most importantly great prices, well worth the 1.5 hour drive. Thanks! More

by DODGERS66411 Verified Customer Verified Customer

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I feel like some salespeople only approach customers they think they'll connect with, leaving others to wait. But then, when their boss shows up and starts helping me out think they'll connect with, leaving others to wait. But then, when their boss shows up and starts helping me out More

by KIDISTABERRA Verified Customer Verified Customer

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My experience at Santa Monica Volvo was honestly one of the best car-buying experiences I’ve had. Alex, my salesperson, was very knowledgeable and took the time to explain why Volvo is such a great vehicle the best car-buying experiences I’ve had. Alex, my salesperson, was very knowledgeable and took the time to explain why Volvo is such a great vehicle compared to other brands—he gave real facts, not sales talk. Frankie also helped us through the final process, made sure our trade-in went smoothly, and even installed the all-weather mats for us. There was no pressure at all. Everything was explained clearly to me and my wife, including warranty and maintenance options, without any hidden fees or surprises. The finance person Bryant and the general sales manager Haik and New car Manager Armin were also very kind and professional from start to finish. Everyone we met—sales, finance, used car appraisal—treated us with respect and made us feel welcome. Overall, it was a very pleasant and smooth experience, and I highly recommend Santa Monica Volvo if you want honesty, knowledge, and great customer service. More

by YASRAT Verified Customer Verified Customer

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Robert was very polite and courteous and he helped me right away. I got the car back same day. right away. I got the car back same day. More

by SHADFAR.BAHRI Verified Customer Verified Customer

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I am very happy with service they provided. The process was easy and everybody was so kind and polite . Everything was great and I will recommend my friends this dealership. Thank you so much. The process was easy and everybody was so kind and polite . Everything was great and I will recommend my friends this dealership. Thank you so much. More

by ALISHSALIB Verified Customer Verified Customer

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well organized clean offices with knowledgable and polite personnel. It was a pleasure to shop there. personnel. It was a pleasure to shop there. More

by TJTOMLINSON Verified Customer Verified Customer

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Pleasant and no nonsense interaction and deal with Volvo of Santa Monica. Particularly enjoyed working with Alex Kablanian. of Santa Monica. Particularly enjoyed working with Alex Kablanian. More

by JONWAX Verified Customer Verified Customer

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Great place to buy a car. Everything was perfectly explained and shown. The service is very pleasant. Everything was perfectly explained and shown. The service is very pleasant. More

by DIIMIAN Verified Customer Verified Customer

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