Arno Orsini | Page 64

This is my first Mercedes and I am hooked! Arno Orsini was recommended to me highly. He was professional, corteous, and extremely honest, which is so rare in this industry. My previous car was a BMW a was recommended to me highly. He was professional, corteous, and extremely honest, which is so rare in this industry. My previous car was a BMW and it was truly the worst car buying encounter I have ever had. This is my 8th car purchasing/leasing experience and the most rewarding of all. Arno treated me as if I was a VIP customer from the minute I entered the showroom until I drove off in my new car. My brother has been in the car business for over 25 years (out of state) and has always guided me through my transcations. During this time, Arno was extrememly patient with my numerous questions and concerns via email-getting back to me in a timely manner. There were no surpises on the day I signed the financial documents. It was quick and painless. Arno's demonstration of the car was very informative- especially to someone as technilogically deficient as myself! A good product sells itself but the relationship with the customer is the most important aspect of any purchase. More

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My wife and I purchased a new MB E350 from Mercedes Benz Princeton on Friday 2/10/12. Our customer rep, Arno Orsini, was a pleasure to deal with from start to finish. He was professional, knowledgable, an Princeton on Friday 2/10/12. Our customer rep, Arno Orsini, was a pleasure to deal with from start to finish. He was professional, knowledgable, and efficient in handliing our purchase. We had a good deal, good financing, and a thorough review of the car's operations and controls. Arno also initiated our phones and setup preferences and introduced us to Michael Kelly who will be our service rep. This is our first MB purchase and we were extremely pleased by our experience! I'm also a Porsche owner (2008 Boxster S) so we have a high expectation of good service and we were most pleased with Arno's excellent representation of your fine dealership. By the way, our car was beautifully prepped and we are delighted by the level of sophistication and fun this auto offers! Sincerely, Bill and Linda McGill 32 Glengarry Way Princeton Junction, NJ 08550 More

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Arno is an experienced,top professional who was courteous and informative in a friendly , yet business maner. He was very patient in formulating a great deal for us and was detail oriented in explaning and d and informative in a friendly , yet business maner. He was very patient in formulating a great deal for us and was detail oriented in explaning and demonstrating the features of our new R-Class. Robert and Monika Rizzi More

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I cannot say enough about the exceptional service that I received with Arno. He was very helpful and patient when I was making a decision on the car that was a right fit for me. Arno bent over backwards received with Arno. He was very helpful and patient when I was making a decision on the car that was a right fit for me. Arno bent over backwards to get the car I wanted with the specifications that I was looking for. There was absolutely no haggling when it came to negotiation, he simply gave me the best deal that he could. I felt my experience with Arno was that of a family member and not of a salesman. If you are in the market for a Benz, Mercedes of Princeton is made up of a classy staff and they were a delight to work with. Thanks again Arno for all your help!! -Mike More

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Special thanks to Arno!! We had a great car leasing experience at Mercedes-Benz of Princeton. Arno Orsini is a consummate professional with very strong expertise in cars. He spent great deal of time experience at Mercedes-Benz of Princeton. Arno Orsini is a consummate professional with very strong expertise in cars. He spent great deal of time with us explaining various features of ML-350 and explained in detail why we will enjoy ML-350 over others. His integrity, honesty and compassion made us at home when leasing our first Mercedes-Benz. We are enjoying our ML-350 now. Arno Orsini will be our go to person for our future Mercedes-Benz car purchases. Arno - My family and I appreciate all your support and providing us with great information helped us make the right decision. Anyone who is looking to purchase or lease a Mercedes-Benz, please go to Arno, you will be in good hands. - Ravi. More

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This is the best car buying experience I ever had! Arno Orsini made this an amazing Mercedes Buying Experience for me. Arno valued my time and was always ready with test cars. Arno was very thorough on the Orsini made this an amazing Mercedes Buying Experience for me. Arno valued my time and was always ready with test cars. Arno was very thorough on the overall knowledge of the car which was the most impressive thing. My first meeting was about 1 hour when I test drove 2 cars and my second meeting was also 1 hr when Arno sold one to me. I must say that he provided an excellent customer service......very impressive ! More

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