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Arnold Alsua
Arnold Alsua at Volvo Cars Santa Monica
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Arnold Alsua

Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
86 Reviews
4.9

86 Reviews

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86 Reviews of Arnold Alsua

April 25, 2025

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Employee Rating

Klaus and the entire service department are amazing. I can rely on their estimates, proper repairs and fair costs. I feel fortunate. Plus, they delivered my vehicle. That's just a bonus. They will a More

by LAURIERUTTENBERG
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

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Apr 26, 2025

Volvo Cars Santa Monica responded

Thank you, Laurie, for your kind words! We're thrilled to hear that Klaus and the service team at Volvo Cars of Santa Monica continue to provide you with reliable estimates, quality repairs, and fair costs. We're also glad you enjoyed the added bonus of vehicle delivery! We truly appreciate your trust and are honored to be your go-to team.

April 24, 2025

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Robert is the best service guy out there, he has taken care of my 2 Volvos for almost 9 years More

by PEYMANKOHANZADEH
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

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Apr 24, 2025

Volvo Cars Santa Monica responded

We love hearing this—thank you for the five stars! - Volvo Cars Santa Monica

April 24, 2025

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Annual service was a super easy process for pickup and delivery of the vehicle from my home. More

by ACPERRY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

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Apr 24, 2025

Volvo Cars Santa Monica responded

You’re a star for giving us five stars! We’ll see you next time! - Volvo Cars Santa Monica

April 24, 2025

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Thank you, Arnold, for the great service. Everything was really awesome and cool. I’ll definitely be coming back again More

by DISA_007.KZ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz, Omar Martinez, Anthony Paiz, Russ Kabrins, Bryant Perez

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Apr 25, 2025

Volvo Cars Santa Monica responded

We're delighted to hear that Arnold provided you with great service at Volvo Cars Santa Monica! Thanks for the kind words, and we look forward to welcoming you back soon.

April 15, 2025

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Everyone was very welcoming and helpful. The service department made it easy from start to finish. More

by DAVIDLIPPMAN7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

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Apr 16, 2025

Volvo Cars Santa Monica responded

Hi David, thank you for your kind words! We're so glad to hear that our team made your experience welcoming and easy. We’re always here to ensure that your service needs are taken care of from start to finish. We appreciate you choosing Volvo Cars of Santa Monica!

April 09, 2025

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Robert and his team took care of my car gracefully and tackled my issue beyond my expectation. More

by Ao Yuan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

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Apr 10, 2025

Volvo Cars Santa Monica responded

Thank you for your feedback! We're thrilled to hear that Robert and his team exceeded your expectations in taking care of your car. We appreciate you choosing Volvo Cars of Santa Monica and look forward to serving you again!

April 03, 2025

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After 12 years I’m still satisfied with their service, thoroughness, professionalism, friendliness, and promptness. More

by KORNEDURAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

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Apr 04, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for your continued trust in Volvo Cars of Santa Monica! We truly appreciate your loyalty over the years and are thrilled to hear that you remain satisfied with our service, professionalism, and care. We look forward to continuing to serve you for many more years to come!

March 16, 2025

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Volvo Cars of Santa Monica were awesome to work with. The made the leasing experience very easy. More

by HAOLE2B
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Recommend Dealer
Yes

Other Employees Tagged: Armin Buholzer , Emanuel Rojas

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Mar 17, 2025

Volvo Cars Santa Monica responded

Hello, thank you for your kind words! We're thrilled to hear that your leasing experience with Volvo Cars of Santa Monica was easy and enjoyable. If you ever need assistance again, we're here to help!

March 13, 2025

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Such amazing service. I am new to the area and had inquired with another dealer first. They were rude and not responsive. Santa Monica was the opposite! Valet service, t More

by MLISSBEE2.0
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Recommend Dealer
Yes

Other Employees Tagged: Laiza. Pepe

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Mar 14, 2025

Volvo Cars Santa Monica responded

We're delighted to hear that Volvo Cars Santa Monica provided you with such exceptional service and communication. It's great to know our team could make your experience seamless. Thank you for choosing us and please don't hesitate to reach out if we can be of service again in the future!

March 13, 2025

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Easy, prompt effective & friendly staff. Very flexible with scheduling made it easy to get service More

by JIM@ZAPCAST.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

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Mar 13, 2025

Volvo Cars Santa Monica responded

Jim, Thanks for the stellar rating! We're glad you had a great experience! - Volvo Cars Santa Monica

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