Arnold Alsua
Arnold Alsua at Volvo Cars Santa Monica

Arnold Alsua

Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
110 Reviews
4.9

110 Reviews

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110 Reviews of Arnold Alsua

July 30, 2025

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Employee Rating

Prompt and efficient. Did what they said they were going to do and completed on time. More

by JSCURRIER
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

July 22, 2025

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Employee Rating

The service was quick and detailed. I am happy with my visit to the service center More

by ABHI.SINGH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Jul 23, 2025

Volvo Cars Santa Monica responded

Thank you, Abhi! We're glad to hear your visit to the Volvo Cars Santa Monica service center was quick, detailed, and left you satisfied. We appreciate you trusting us with your vehicle and look forward to seeing you next time!

July 22, 2025

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Volvo Cars Santa Monica has given me great service for my 2016 XC90. Interacting with the staff is always a pleasant experience, and the quality of their customer service and the technicians skills have exce More

by MPBRONS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Jul 22, 2025

Volvo Cars Santa Monica responded

Thank you for your kind words! We’re grateful to be your trusted automotive partner here at Volvo Cars Santa Monica. We look forward to seeing you and your 2016 XC90 next time! Safe travels!

July 15, 2025

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excellent car dealer service center: Excellent Service from Start to Finish I had a great experience with the service center. The staff was professional, communicative, and efficient throughout the entir More

by MONTYWORLDWIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Jul 16, 2025

Volvo Cars Santa Monica responded

We are happy to have earned your confidence and repeat business! Thank you for choosing Volvo Cars Santa Monica and for sharing your support on our page.

July 03, 2025

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Most helpful in time sensitive situation and with out appointment. Work was thorough and complete More

by J.QUINN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Jul 04, 2025

Volvo Cars Santa Monica responded

Hi Quinn! Thank you for leaving us this amazing review and for your kind words about our service team at Volvo Cars Santa Monica! We'll see you next time!

June 28, 2025

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The service team at Volvo of Santa Monica was fantastic. They were polite and professional and go my car back on the time they promised. More

by MIKES00744
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Jun 29, 2025

Volvo Cars Santa Monica responded

Thank you for your kind words, Mike. We’re glad to hear the service team at Volvo of Santa Monica provided polite and professional service and met their promised timeline. We appreciate your feedback!

June 24, 2025

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Employee Rating

Fantastic service by Klaus de la Paz. Handled my maintenance quickly and efficiently and literally did more than promised. Would give 10 stars if I could. More

by SIROKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Jun 25, 2025

Volvo Cars Santa Monica responded

Thank you for the kind words. We're thrilled to hear Klaus de la Paz exceeded your expectations and went above and beyond. We'll be sure to share your feedback with him and the team at Volvo Cars Santa Monica.

June 18, 2025

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They took care of me and my car nicely. My only issue was the ride back home with the Uber just FYI the car was so dirty so as the driver that I had to ask to have him role my window and I More

by SUZI2515
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Jul 23, 2025

Volvo Cars Santa Monica responded

Thank you for your feedback. We’re glad to hear you felt well taken care of at Volvo Cars Santa Monica, and we truly appreciate you bringing the Uber experience to our attention. Your comfort matters to us, and we hope to see you again under better circumstances.

June 11, 2025

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Employee Rating

My experience at the Volvo Cars Santa Monica service center was absolutely outstanding! From start to finish, the process was smooth, professional, and customer-focused. A special thank you to Robert More

by ESA_ART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Jun 11, 2025

Volvo Cars Santa Monica responded

Thank you so much for the thoughtful review. We're thrilled to hear your experience was smooth and customer-focused from start to finish. Robert will truly appreciate the kind words. We look forward to welcoming you back next time!

June 11, 2025

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Employee Rating

I recently brought my Volvo in for a diagnostic at Volvo Cars Santa Monica, and I couldn’t be more impressed with the level of service I received. From the moment I arrived, the team was welcoming and ef More

by ESA_ART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Jun 11, 2025

Volvo Cars Santa Monica responded

Thank you so much for the thoughtful review. We're thrilled to hear your experience was smooth and customer-focused from start to finish. Robert will truly appreciate the kind words. We look forward to welcoming you back next time!

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