Joel Rivera
Service Advisor
Hyundai of Wesley Chapel
27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544
36 Reviews
Write a Review36 Reviews of Joel Rivera
May 22, 2024
it was well to work with Justin in service he got all the skill for customer service he is on time with my car skill for customer service he is on time with my car More
May 18, 2024
Joel is awesome the rest not so good I waited 4 months fir my car if it wasn't for Joel I would be more upset than I am. JOEL is the only constant in that place I will never own a Hyundai again after I ge fir my car if it wasn't for Joel I would be more upset than I am. JOEL is the only constant in that place I will never own a Hyundai again after I get rid of this piece of crap that I own More
May 15, 2024
Everyone in the service department was extremely helpful and courteous. They handled my problem and provided a loaner. and courteous. They handled my problem and provided a loaner. More
Other Employees Tagged: Mark Salerno
May 13, 2024
Service depart definitely needs some help, but the sales team went above and beyond as well as the GM. team went above and beyond as well as the GM. More
Other Employees Tagged: Jose Fernandez, Charlie Betances , Malachi Macera, Jasmine Yarwood
May 11, 2024
Got a call 5 days after I came in for an oil change for them to tell me that they forgot to put my AC filter back in. How did it take five days for that? How do they know it’s mine? I live 40 minutes away them to tell me that they forgot to put my AC filter back in. How did it take five days for that? How do they know it’s mine? I live 40 minutes away so it’s not a close commute and it’s concerning. What else was forgotten? Took five days to call me and tell me? How would I have known otherwise. More
Other Employees Tagged: Brianna Hacker
May 10, 2024
Joel was excellent and provided excellent detail of anything my vehicle needed. I was going to go to New Port Richey but there under construction. I like the renovations you did here and will continue anything my vehicle needed. I was going to go to New Port Richey but there under construction. I like the renovations you did here and will continue to use your facility in the future. More
Other Employees Tagged: Brianna Hacker
May 10, 2024
Service department is extremely efficient and knowledgeable of customer services and wants. Wish that your sales team takes more notes from the service team. Your service team rocks. knowledgeable of customer services and wants. Wish that your sales team takes more notes from the service team. Your service team rocks. More
Other Employees Tagged: Allison Goocher, Justin Worrell, Karl Morales, Oscar Alicea, Tom Caruso, Devon Thomas, Sarita Alzate, Jasmine Yarwood, John Dill Jr
May 08, 2024
Awesome. I would love to purchase a new car Wesley Chapel Hyundai staff thank you I would love to purchase a new car Wesley Chapel Hyundai staff thank you More
Other Employees Tagged: John Guzman
May 05, 2024
They are always prompt and friendly. Service with them is always pleasant. My only comment is that they confused us a little as first appointment the told us to wait for Bluelink. When w Service with them is always pleasant. My only comment is that they confused us a little as first appointment the told us to wait for Bluelink. When we did service told us we waited too long and shouldn’t wait for Bluelink. That was a little confusing. More
May 03, 2024
Friendly and helpful from my first meeting with Joel and Jasmine on a busy Saturday. Joel and Jose followed through with great communication and workmanship on multiple repairs and surprised me with an une Jasmine on a busy Saturday. Joel and Jose followed through with great communication and workmanship on multiple repairs and surprised me with an unexpected auto detail. More
Other Employees Tagged: Jose Service Mgr