Arthur Martel | Page 25

Second time I Have worked with Joe, would not go to anyone else! Very honest and does not waste your time Very easy to deal with it! anyone else! Very honest and does not waste your time Very easy to deal with it! More

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This was the fourth Toyota Dealership that I visited looking for a specific Pre-Owned Toyota Avalon. I called the dealership and spoke with Bob who was very helpful over the phone. He said that the sp looking for a specific Pre-Owned Toyota Avalon. I called the dealership and spoke with Bob who was very helpful over the phone. He said that the specific car I was looking for was there and I asked if it had any damage and he said he would check in the basement. Bob called me back within a few minutes and gave me the information about the car. I was an hours drive away and headed to Toyota of Braintree hoping that this was the vehicle I had been searching for. I visited the dealership on a Saturday afternoon and it was very busy. I stood at the desk for a very long time waiting for someone to greet me. Ed Hayes saw me standing there from his work area and he was working with another customer. He was attentive, helpful and friendly throughout the car buying experience. Ed was genuine in his approach to giving me all the details of the vehicle. He pointed out the imperfections immediately which I very much appreciated (having seen 5 of the same vehicle on the same day at other Toyota dealerships). The price was fair for the vehicle and we made the deal within a few minutes after test driving it. Ed got into the vehicle and showed me all the features (I stood outside the vehicle while he did this). He committed to fixing some of the body damage and I was satisfied with the terms. I liked working with Ed. He did not lay on the thick sales pitch that I do not like to hear (and got from four other dealers). I would recommend Ed and Bob to my friends and appreciate working with Toyota of Braintree. Thank you for a pleasant car buying experience! More

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Highly recommend this dealership. They were extremely nice, not pushy, respectful, and went out of their way to make buying a car from them a great experience. Ed Hayes was so helpful during and after. G nice, not pushy, respectful, and went out of their way to make buying a car from them a great experience. Ed Hayes was so helpful during and after. George Seaf was great too. We will definitely go back to buy our next Toyota. Can’t say enough good things about them. More

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This was my first experience buying a car and also my first experience buying at Toyota of Braintree. I can’t recommend it enough! Highly recommend Emmanuel in Sales, he was very patient, knowledgeable a first experience buying at Toyota of Braintree. I can’t recommend it enough! Highly recommend Emmanuel in Sales, he was very patient, knowledgeable and honest. Arthur in finance was also patient and very informative. The experience I had truly sets this dealership aside from most, in a good way. It was an overall exceptional experience. More

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Joe was extremely patient as he walked me through the car buying process. He gave me time to explore both cars I was interested in and worked to make sure I was happy with my final selection. He made what I buying process. He gave me time to explore both cars I was interested in and worked to make sure I was happy with my final selection. He made what I thought would be a stressful process easy and seamless. More

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I couldn’t have been teamed up with a better salesman, we hit it off from the beginning, Joe from Dorchester and myself from North Quincy.He is a true Catholic memorial gentleman. Joe treated me as I was fa hit it off from the beginning, Joe from Dorchester and myself from North Quincy.He is a true Catholic memorial gentleman. Joe treated me as I was family. I am thankful for meeting him. More

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Joe made the process of buying my new RAV4 as easy and hassle-free as possible. He provided a lot of insight into my options and was direct and to the point. I would highly recommend him for future cars. hassle-free as possible. He provided a lot of insight into my options and was direct and to the point. I would highly recommend him for future cars. More

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Great time and great team. Eric, thanks for making it happen. Arthur, thanks for being the money man. Viet, thanks for putting up with my subpar somewhat strange questions and handing over the keys. Y’al happen. Arthur, thanks for being the money man. Viet, thanks for putting up with my subpar somewhat strange questions and handing over the keys. Y’all rock. More

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Arthur in the finance Dept was exceptionally courteous and professional !! He was informative and walked us through the entire process !! He is certainly an asset to your organization!! and professional !! He was informative and walked us through the entire process !! He is certainly an asset to your organization!! More

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Another outstanding car buying experience at Tufankjian! This is the 3rd vehicle I purchased from this dealership. I always shop them last and wish I shopped them first as they always come though with the b This is the 3rd vehicle I purchased from this dealership. I always shop them last and wish I shopped them first as they always come though with the best customer service and best price. After a terrible experience at McGee Toyota in Hanover, I realized that I won’t be wasting my time in the future going elsewhere. Mike Toomey from internet sales was so professional and gave me an awesome deal via email. I was greeted by the handsome and incredibly intelligent Sam Leite who did a great job introducing me to my new car, a 2020 RAV4 Hybrid XLE. His knowledge of the vehicle was so impressive. He answered every single question I had with clear and easy to understand answers. Patrick Flaherty, a fellow yogi, made sure I had all the accessories I wanted on my new car. As soon as I saw his chakras bracelet and warm, welcoming smile, I got further confirmation that Tufankjian is THE dealer to do business with always. Finance manager Arthur Martel was joy to work with and so easy to talk to. Tufankjian, the third time was most definitely a charm! Thank you so much for taking all of the stress out of car buying and making it the fun, exciting experience that it should be. I LOVE YOU GUYS!!! Sending all my friends! Thank you! Dr. Diana Perry More

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