Arthur Martel | Page 31

Great salesperson! Bob Wolfand is a great salesperson. He is kind and not one bit pushy. Educated us in all aspects of the car we were purchasing. He is a credit to Bob Wolfand is a great salesperson. He is kind and not one bit pushy. Educated us in all aspects of the car we were purchasing. He is a credit to Toyota of Braintree. We highly recommend him. More

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Auto purchase 5 stars for excellent customer service!! Everyone encountered was kind,respectful, informative and often entertaining! The quality of Toyota vehicle 5 stars for excellent customer service!! Everyone encountered was kind,respectful, informative and often entertaining! The quality of Toyota vehicles lives on as usual. Viet Vu is a top notch salesperson and will go far. Arthur Martel was also a pleasure to meet and again provided me an excellent experience . I highly recommend you visit Toyota Scion of Braintree! More

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2016 Toyota Tacoma purchase The dealership was very relaxed and helpful during the purchase of my new Tacoma. I felt no pressure to purchase a vehicle. Carlos was extremely helpf The dealership was very relaxed and helpful during the purchase of my new Tacoma. I felt no pressure to purchase a vehicle. Carlos was extremely helpful with getting me a vehicle at my requested price and I would recommend him and this dealership to someone looking for a new vehicle. More

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Superior Staff 5 stars To start this, our car was totaled in April. Within days of the accident both Arthur Martel (financing) and Joe Lawlor (sales) contacted us to check o To start this, our car was totaled in April. Within days of the accident both Arthur Martel (financing) and Joe Lawlor (sales) contacted us to check on our welfare and to offer us help completing the necessary paperwork. During the 2 month ordeal Arthur and Joe were invaluable sources of information, never once acting as though we were imposing on them. When it came time to buy another vehicle there was no question we would be returning to Toyota of Braintree to see these men. The day we were going to go in we emailed Joe and he was off that day....and we weren't giving our business to anyone but him after everything he had helped us navigate, so we waited till the following day to see him. Joe spent hours with us, working with us to find just the right vehicle and Arthur spent all kinds of time on financing....although we had been pre-approved, Arthur thought he could get us a better rate.....and he DID, cutting our already good rate in half! I teased Joe that I hoped he was wearing his pedometer that day with all the back and forth he did! Needless to say our experience was top-notch fantastic. We were incredibly satisfied and left with our car that day. Joe and Arthur took care of everything and even introduced us to Eric (in service) to set up our first service appointment. Eric was very personable and efficient. I don't think we'll ever do business anywhere else. Go in and see Joe and meet Arthur. They'll take good care of you and you'll be a customer for life....just like us! Thanks Joe and Arthur for everything. More

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Thank You! John was super helpful and made my experience much easier than I’d anticipated. I went in on Monday, and had my car by the end of the week. Thanks so John was super helpful and made my experience much easier than I’d anticipated. I went in on Monday, and had my car by the end of the week. Thanks so much! More

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Excellent Danny, Bob, and Aurthur went above and beyond what I expected. They worked the numbers so it would work for me. I highly recommend these fine gentleme Danny, Bob, and Aurthur went above and beyond what I expected. They worked the numbers so it would work for me. I highly recommend these fine gentlemen to anyone looking to buy. More

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Quick and easy 2nd Highlander for my family. Emails with Bob Hadges on point, no bologna.Emmanuel understands people and I would expect he receives promotion soon. A 2nd Highlander for my family. Emails with Bob Hadges on point, no bologna.Emmanuel understands people and I would expect he receives promotion soon. Arthur is a pro! I’ll be back 3 years. Service department is best! More

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Hassle free Victor was professional and knowledgeable. He took time to explain the different trim levels of the 2 vehicles we were considering. Once we decided on Victor was professional and knowledgeable. He took time to explain the different trim levels of the 2 vehicles we were considering. Once we decided on what vehicle he wanted he worked with us in getting the best deal possible. Victor also took time his time to explain all the features that the vehicle offered and when we went to pick the car up, he reviewed the most important safety features again and told us to come back to see him anytime if more questions came up. More

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Great customer service Our first purchase from Toyota of Braintree was exceptional. Easy to deal with, professional and honest. Thank you to Eric Francke and Emmanuel Hernan Our first purchase from Toyota of Braintree was exceptional. Easy to deal with, professional and honest. Thank you to Eric Francke and Emmanuel Hernandez for the great customer service. More

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Great service This dealership made my getting a new car a pleasure. Everyone was extremely helpful and patient. The salesman was exceptional anticipated all of my This dealership made my getting a new car a pleasure. Everyone was extremely helpful and patient. The salesman was exceptional anticipated all of my worries and completely put me at ease. Paperwork was easy and completed quickly. Explanation of the entire process was made to put me at ease. I would recommend this dealership to anyone I know. More

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