Arthur Martel | Page 32

Best experience I had with any dealership My salesman Viet was absolutely incredible, he was able to answer all my questions and concerns, and on top of that he was very patient with me when w My salesman Viet was absolutely incredible, he was able to answer all my questions and concerns, and on top of that he was very patient with me when we ran into problems. He tried his best to give me the best deal and took care of every little request from me. If I decided to buy another car, viets my guy. Managers are hilarious but very professional at the same time, Arthur was funny and he was very patient explaining the care packages, and i loved that kenny was dancing around and having so much fun at work. My overall experience at your dealership is a 11/10, great people, great deals, top notch customer service. More

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No-hassle, respectful experience I had a comfortable, respectful experience with Gerry and the others who worked with me to complete my purchase. I got a fair deal and everyone respec I had a comfortable, respectful experience with Gerry and the others who worked with me to complete my purchase. I got a fair deal and everyone respected my time constraints-allowing me to leave and return, without pressure. At Boch Toyota, they forced me to stay when I needed to leave for important professional business. I am happy that I immediately found Toyota of Braintree for service and now for sales. More

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Best Car Buying Experience Tufankjian Toyota of Braintree was recommended to me by many people. I purchased my first Toyota Corolla in 2006 and it had 250,000 miles on it by th Tufankjian Toyota of Braintree was recommended to me by many people. I purchased my first Toyota Corolla in 2006 and it had 250,000 miles on it by the time I began to look for a new preowned Toyota. It goes without saying I was more than pleased with the Toyotas. I chose 4 dealerships in the area to begin my search. Because Tufankjian was suggested by at least 4 of my friends as well as my mechanic, I contacted this dealership first. In fact, Joey Foy was my first phone contact. One of my friends gave me Joey’s name because he purrshased 2 cars from Joey. He could not have been more helpful. He explained that he was no longer a sales person but that he would find the car I saw online and connect me with someone that would be able to help me. When I arrived at my scheduled time a very friendly gentleman greeted me outside the dealership extending his hand and welcomed me to Tufankjian. He asked how he could help. I said I had an appointment with Joey Foy. He walked me into the dealership and went to notify Joey. When Joey introduced himself, he also introduced Danny Nunez (the gentleman who greeted me outside) and explained that Danny would work with me to test drive the vehicle I saw online. After taking some initial information Danny got the car ready for me to test drive. I loved the Toyota Corolla that I test drove that day but because it was the first that I test drove, and I was just beginning my research I wanted to move forward and keep my other scheduled test drives. Both Danny and Joey made it clear there were other parties interested in the car that I just drove. I was willing to take that chance. I went on to the other dealerships and ended up coming back to Tufankjian. The cars at Tufankjian are well cared for and displayed with pride. This is not the case at other dealerships. Danny showed me three more preowned Toyota Corollas and I focused in on one in particular. Danny showed great respect and patience when we began to negotiate the price. I left Tufankjian again that day, without buying but ended up calling the next day and Danny was able to finalize the purchase over the phone with me. I was able to place a down payment over the phone with a credit card and came in the next day to complete the paperwork. The following day was Thursday, Danny’s day off. I was unfortunately not available to come back in Friday and wanted to have my car for the holiday weekend. When I called Tufankjian to explain, Francys Araujo said that he would be happy to help. I was able to come in Thursday and go home with my car that day. There were many helpful, dedicated and sincere individuals including Angel Tirado, Arthur Martel and Mark McElroy that played a significant role in my purchase from Tufankjian. By far, Danny Nunez was the most helpful, most considerate, most respectful, and most knowledgable sales person I came across in my search for my Toyota. I would highly recommend Tufankjian to anyone who is purchasing a car. And without hesitation suggest seeking out Danny Nunez to assist them with that purchase. Thank you so much for all of your help. I love my new (to me) Toyota! More

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Exceptional Customer Service and Outstanding Professional ! I’m delighted to write an outstanding review for the team at Toyota of Braintree... It started with my phone call to the dealership that was answered I’m delighted to write an outstanding review for the team at Toyota of Braintree... It started with my phone call to the dealership that was answered by Bob Hadges, who took time to explain the options that I could possibly have upon walking into the dealership. Bob sent me an email immediately confirming our appointment. He is the reason I walked into the dealership because he did not rush me off the phone, he actually took the time to make me excited about my potential purchase ( he introduced me to the CHR over the phone, the vehicle I coincidentally ended up purchasing) ... Bob introduced me to my actual sales person, Shane Paiva. Shane was extremely knowledgeable about the vehicles, price points, features & benefits and addressed me with a high level of professionalism and courtesy every step of the way ! Then there was Carlos Ortega, who took me through the next step in the process; Carlos had a wealth of knowledge in terms of not only the vehicle but the safety features within the vehicle making me confident about my potential purchase as well as taking me through the various options in a comprehensive and caring manner...Arthur Martel, then took me through the financing, he was able to explain costs and pricing in a non-intimidating manner and made me feel very comfortable with my new purchase ! Arthur was very reassuring and kind. I just want to give a big shout out to the entire team I worked with at Toyota of Braintree; your professionalism and customer care are greatly appreciated!!! Thank you everyone😊 I just love my new CHR 🙌🙌🙌 More

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Great Experience This is my second purchase from this dealership! I would recommend everyone to go here! Everyone is super friendly, informative and very helpful. Emma This is my second purchase from this dealership! I would recommend everyone to go here! Everyone is super friendly, informative and very helpful. Emmanuel made sure everything went smoothly for me! More

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new highlander We have bought many cars here and because of the wonderful way we are treated we keep going back!! It is not just the sales experience but also the s We have bought many cars here and because of the wonderful way we are treated we keep going back!! It is not just the sales experience but also the service department. Thank all of the staff and owners for making us feel like family!! More

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Toyota of Braintree My experience leasing for the fourth time with Toyota was great, much like the first three. Danny, Arthur and Kenny were very helpful and friendly. An My experience leasing for the fourth time with Toyota was great, much like the first three. Danny, Arthur and Kenny were very helpful and friendly. Any questions I had they were happy to answer. I would absolutely recommend this dealership! More

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A rewarding and enjoyable experience We had a wonderful experience at Tufankjian Toyota of Braintree. The staff was wonderful and helpful. Everyone was smiling and friendly. We were ve We had a wonderful experience at Tufankjian Toyota of Braintree. The staff was wonderful and helpful. Everyone was smiling and friendly. We were very happy to leave with a 2018 Toyota Corolla with a sunroof. Happy customers. This is my 4th car I have purchased here. More

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The whole experience at the dealership was great. Shane did a great job listening and working with me to get me the car I wanted. I am very happy with the process and my new Rav4 Thanks Shane did a great job listening and working with me to get me the car I wanted. I am very happy with the process and my new Rav4 Thanks More

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From 1 to 10, Braintree Toyota is a 11 Met all my expectations to the penny. Joe Crisafulli, the salesman I had the pleasure to do business with, was very patient and forthright. Even after Met all my expectations to the penny. Joe Crisafulli, the salesman I had the pleasure to do business with, was very patient and forthright. Even after the sale was finalized! I definitely will refer family & friends to this dealership. More

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