Arthur Martel | Page 41

sales experience Was looking for a specific features within Camay line. They had a limited selection but adhered to my requirements and didn't make me look at an anoth Was looking for a specific features within Camay line. They had a limited selection but adhered to my requirements and didn't make me look at an another car. They also respected my request that I wasn't going to make a decision that day. Jordan and Carlos followed up via email and phone. Until ultimately came back and purchased the car I originally looked at. The entire sales process was enjoyable and smooth. Everyone at the dealership was courteous and polite. Also, it is the largest dealership I have ever been in. Lots of positive energy. More

Report | Print

Best service ever! Kept us informed all the time we were there - pleasant atmosphere - would not hesitate to business in the future. Carlos Sales Manager a Tony did a gr Kept us informed all the time we were there - pleasant atmosphere - would not hesitate to business in the future. Carlos Sales Manager a Tony did a great job informing us with the minor details to consumate the sale More

Report | Print

Exceptional customer service ! My wife and I wanted to purchase a new Toyota . We met sales rep Rubens Bourguignon. He was very professional and not too pushy on making a sale. We d My wife and I wanted to purchase a new Toyota . We met sales rep Rubens Bourguignon. He was very professional and not too pushy on making a sale. We decided on puchasing our vehicle based on its reputation and confidence that Rubens displayed in supporting his product. I have called Rubens on several occasions with questions about the car. He has provided me with excellent customer service. Rubens is very professional and a credit to your dealership. I have met with Arthur Martel discussing warranties and benefits packages now with two vehicles we have purchased in our family. He also is a credit to your company. Thank you. More

Report | Print

Exelent people and Customer service Hello, I just recently bought a 2013 Toyota Venza from this Dealership. The Customer service and manager of the dealership are excellent. the loan Man Hello, I just recently bought a 2013 Toyota Venza from this Dealership. The Customer service and manager of the dealership are excellent. the loan Manager of Toyota Braintree Arthur Martel had the best service for me. Sales manager mark McElroy and ryan ( Former Sales ) had the best service during i was process to buy my new car. At present i am happy with my car. I hope on future i will stay happy with my car and expect better rate for future new car purchase. Thanks to Toyota Braintree. sharup Barua More

Report | Print

A++++ Great service and very friendly. The last dealership I went to made you wait around for hours this dealership was great and fast!!! Highly recommend t Great service and very friendly. The last dealership I went to made you wait around for hours this dealership was great and fast!!! Highly recommend to everyone More

Report | Print

Purchase of a new Toyota Highlander I would like to say a THANK YOU from me and my family for Eduardo Vivas and Arthur Martel, which was in touch with us during all time while purchasing I would like to say a THANK YOU from me and my family for Eduardo Vivas and Arthur Martel, which was in touch with us during all time while purchasing new Toyota Highlander. Both of them have good knowledge of their work and it was very easy to speak with them. I would like to recommend everybody to contact with a professionals in Toyota Braintree - Eduardo Vivas and Arthur Martel. Thank you again to both of them!!! More

Report | Print

I can't believe I am gushing about a car dealership, but ...these folks are genuinely awesome. I drove off with a new 2014 Sienna today, after nothing but a surreally positive experience. Every single pers ...these folks are genuinely awesome. I drove off with a new 2014 Sienna today, after nothing but a surreally positive experience. Every single person we encountered was genuinely nice, well-informed, personable, and courteous. I made my initial contact through the internet (Bob). My salesperson (Shane) got me everything that I needed and the guys who saw me off (Benson & Kenny) were gems. Arthur in the business office was a pleasure to deal with, too. This is the 5th new car that I have purchased (including one Toyota from Boch, GAH!), so I kept waiting for the other shoe to drop, expecting a lowball offer on my trade, a bait-and-switch on the lease special, or a hard sell on bogus add-ons. None of it happened. These guys were simply awesome. They even let my dog hang out in the dealership for the whole transaction. It was, dare I say it(?!?!), FUN! We'll now be servicing both of our Toyotas with these guys, and hopefully coming back for many years to come. More

Report | Print

Pleasantly Surprised In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to e In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to encounters with salespeople or, having to figure-out & choose which car fit my budget, travel needs and had the reliability one could rely upon. This past Thurs, Tufankjian Toyota of Braintree has changed all of this for me and my husband. My salesman:Erwin Amboy is patient, knowledgeable, dedicated & hardworking employee. He also is a genuine and amiable person; not your usual car salesman! I also was given a decent & fair payment for my trade-in; also unusual. While I won't give a "blow-by-blow" in detail, how my car selecting & purchase experience unfolded in every way - just know that I still am in awe that each step of the car purchase was relaxed, informative, thoughtful, no anxiety what so ever - straightforward (no haggling, no pressure!!) I now am driving a 2010 Toyota Matrix which did not cost "an arm & a leg" or continues to give me nightmares. I have purchased numerous cars since my college-days, and never do I remember it to be a pleasant experience. Until now that is. Also, the other employees were thoughtful and helpful with my purchase: Arthur Martel especially came up with some financial options and suggestions which helped me decide the best way to afford the car of my choice. Many Thanks to the Tufankjian Team! More

Report | Print

Good service and price Braintree Toyota service was excellent and the price was the fair for trade-in 2012 Highlander LTD. I had been to another dealership in the South Shor Braintree Toyota service was excellent and the price was the fair for trade-in 2012 Highlander LTD. I had been to another dealership in the South Shore but the manager didn't even take the time to look at the car. Manager Kevin Chicoine came out and looked at the trade-in and said he could give me an additional $1k as the tires did not need to be replaced. I leased a 2014 Camry and Eduardo assisted, and during the delivery, the screws to my bike rack was stuck and this was during the night with a snowstorm. Eduardo asked someone from service to come help remove the bike rack. Ed Walsh from finance helped make the process smooth despite some hitches with the digital sign-in pen. I submitted my diploma to get the Toyota college grad rebate for $750. More

Report | Print

Pleasantly surprised buying experience! In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to encounters with salespeople or, having to figure-out & choose which car fit my budget, travel needs and had the reliability one could rely upon. This past Thurs, Tufankjian Toyota of Braintree has changed all of this for me and my husband. My salesman:Erwin Amboy is patient, knowledgeable, dedicated & hardworking employee. He also is a genuine and amiable person; not your usual car salesman! I also was given a decent & fair payment for my trade-in; also unusual. While I won't give a "blow-by-blow" in detail, how my car selecting & purchase experience unfolded in every way - just know that I still am in awe that each step of the car purchase was relaxed, informative, thoughtful, no anxiety what so ever - straightforward (no haggling, no pressure!!) I now am driving a 2010 Toyota Matrix which did not cost "an arm & a leg" or continues to give me nightmares. I have purchased numerous cars since my college-days, and never do I remember it to be a pleasant experience. Until now that is. Also, the other employees were thoughtful and helpful with my purchase: Arthur Martel especially came up with some financial options and suggestions which helped me decide the best way to afford the car of my choice. Many Thanks to the Tufankjian Team! More

Report | Print