Arthur Martel | Page 52

Victor (sales) and Arthur (finance) were both amazing! Super helpful and made the car buying experience a real pleasure. I would recommend them and Toyota of Braintree to anyone! Super helpful and made the car buying experience a real pleasure. I would recommend them and Toyota of Braintree to anyone! More

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I have to say, this was the most friendliest outgoing group of people my mom and I dealt with in the few weeks of car shopping. My mother recently needed to get a new car and decided she would like to &q group of people my mom and I dealt with in the few weeks of car shopping. My mother recently needed to get a new car and decided she would like to "lease"; instead of buying. As she is a loyal "camry"person, she wanted to stay local. When we arrivad at the Toyota dealership we were greeted by Kenny T, who was very friendly and knowledgable. Once my mom told him she would prefer a "silver" Corolla LE, Kenny went out of his way to find her one,and actually found one in stock that just came in with only 7 miles. Then we met Kenny's manager, Mark McElroy,who was a delight. Mark went out of his way to make the car budget "fit"for my mom's needs. It was nice to see that a person from the management team was putting the customer's needs first, not the bottom sales dollar, especially in this economy. During the time in the showroom, we crossed paths with Donna LaRosa aka "tumbleweed" who answered additional questions my mom had about the dealership and their customer service dept, policies, etc. Ms. LaRosa had a very positive attitude about the company,standing behind their vehicles, etc. During the final phase of the adventure of car financing, my mom dealt with Arthur Martel and Jessica Reed, aka "fun loving nancy" and "the princess"; who I must say were the happiest two people in the bunch. Arthur and Jessica were very professional in the business dealings aspect, but were very friendly and comical with their quick remarks. Their outgoing personalities helped to relax my mom as she was so worried about all the the "what ifs". Arthur and Jessica even offered to cancel and return her old plates to the registry, so my mom didnt have to make the trip. We would just like to say in closing, that both my mom and I were impressed with the quality of people working at this dealership, and my mom just dealt with five. All five of these individuals were friendly, knowledgeable, and courteous of the customer's needs, and we would definately refer the dealership and these individuals to friends and family when they are in the market for a vehicle. More

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benson onwuamaebu did an outstanding job in helping me and my wife select and purchase a toyota. he was very courteous and helpful in the selection process and had all the answers to my question on the ve and my wife select and purchase a toyota. he was very courteous and helpful in the selection process and had all the answers to my question on the vehicle and the different options available. arthur martel finalized the deal . his handling of all the paper work in finalizing the deal was very professional. he did an outstanding job. he made us feel right at home . the tufankjian dealership is very lucky to have both these men working for them. they did a great job for us. we couldn't be happier with our new toyota camry. More

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Bob was my primary contact. He was very well informed about the Sienna. He did an excellent job reviewing all of the features. I feel I got a fair value for my trade and that the price for the vehicle wa about the Sienna. He did an excellent job reviewing all of the features. I feel I got a fair value for my trade and that the price for the vehicle was on par with others of this style on the market. Eric was friendly while filling in for Bob for the delivery. Arthur was helpful in finding me a rate lower than the rate I had previously secured. He was fast and informative at the closing. More

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My experience with toyota of braintree was a very positive one and more specifically with eduardo. I came on with my old car carrying a very high interest rate of almost 15% unbenounced to me, ( im y positive one and more specifically with eduardo. I came on with my old car carrying a very high interest rate of almost 15% unbenounced to me, ( im young and until this point I didn't get all the numbers and. Paperwork) but regardless I was helped kindly, listened to fully, and dealt with professionally and even learned a few things. I found a great car that was more of a responsible choice for me with the help of eduardo. I felt well taken care of and have had consistant help post purchase. I worked with arthur martel on the financial part and once again received great service. All I can say is I may never be brilliant with all the paperwork but it helps when you are in good hands and you can trust the people you are making deals with. This dealership proves all dealerships are not alike and salesperson and buyer can make an honest deal benefiting both sides without a scam involved (ahem, northend motors in canton,ma:) More

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My experience at This Toyota dealership was just terrific, from a greeting in the parking lot from Joey to delivery of my new vehicle. I think they tailored their sales approach just for me. Joey terrific, from a greeting in the parking lot from Joey to delivery of my new vehicle. I think they tailored their sales approach just for me. Joey may be new to the dealership but he has a bright future. I can say he listened to my needs, was receptive to the speed in which I processed my decisions and stepped in when he thought I should consider options. He didnt try to sell me something I didnt need and I VERY much appreciated no double speak. If he didnt know something, he either found out or said he didnt know. That kind of honesty is valuable and rare. I wholeheartedly endorse Joey and the team at Braintree for a great experience. Jayne Hussain McDonald More

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I would highly recommend this dealership to friends. My salesman, Kenny Tempro, was great to work with. He was very friendly and knowledgeable. The dealership was well stocked with new cars. The cars we salesman, Kenny Tempro, was great to work with. He was very friendly and knowledgeable. The dealership was well stocked with new cars. The cars were stored inside the dealership in an area one floor above the sales floor. This was very nice due to the inclement weather we have been experiencing this spring. More

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Everyone at toyota of braintree was extremely friendly. Tony DePina was our salesperson and he was exceptional: friendly, knowledgeable, truly concerned about my family and our situation, willing to work a Tony DePina was our salesperson and he was exceptional: friendly, knowledgeable, truly concerned about my family and our situation, willing to work as hard as possible to get us what we needed. Arthur worked with us to ensure we were able to afford the car we needed (Sienna LE)and didn't stop until all parties were satisfied!! I would definitely recommend Toyota of Braintree to friends and family!!!! And, I would return there again in an instant!!! More

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I've been buying cars for over 30 years, and have never had a better experience in a showroom than I had today. Ryan Tierney was absolutely outstanding. Salesmen always get such a bad rap, but Ryan was g had a better experience in a showroom than I had today. Ryan Tierney was absolutely outstanding. Salesmen always get such a bad rap, but Ryan was genuinely nice and even had a sense of humor. How nice it is to be put at ease when you're buying such an expensive item. He was very thorough and I never felt rushed or PUSHED. He certainly made me feel very confident in my choice to go with the Camry XLE. Bill and Arthur were just as pleasant to deal with. I think I'll be a customer for life. More

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I was assisting my daughter, a single mom with two kids who totaled her car on the icy morning the week before. I was attempting to see if she could get into a new Corolla. I read the good reviews went to who totaled her car on the icy morning the week before. I was attempting to see if she could get into a new Corolla. I read the good reviews went to Braintree from Mansfield specifically for this dealership. I first met with Bob Wilfand. He was very friendly and listened to the specific issues we had and started a process in motion to help us. He teamed up with Rick Heenan since he wasn't going to be in the next day. Between the two of them plus manager Mike Hanks and the finance manager Arthur Martell, they were able to come up with a plan that would work. The result was that my daughter drove away in a new 2010 leased Corolla. Bob did a great job on the morning we picked up the car by taking her through all the details of the car and the services that came with it. Overall this was a great experience. I highly recommend this dealership and Bob and Rick as the sales people. More

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