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Arthur Simcox
81 Reviews
81 Reviews of Arthur Simcox
February 16, 2016
Great Warranty Experience I brought my vehicle in for an issue that was covered under the extended emissions warranty. Even though the vehicle was nearly 10 years old and it w I brought my vehicle in for an issue that was covered under the extended emissions warranty. Even though the vehicle was nearly 10 years old and it was just a warranty claim, Art treated me very well and had no problem taking care of it for me. When the job was finished, the technician Austin came out to chat with me about everything he inspected on the car and he gave me some advice on extra precautions to keep the vehicle in top-notch shape. They both did their best to make it a great experience, which I wouldn't normally have expected with it just being a warranty claim. Thanks again! More
by Kevin Kasson
Other Employees Tagged: Austin Volpe
Helpful 
January 06, 2016
2016 M4 1,200 mile service Art Simcox, Matt Smith and the entire team at Rusnak BMW are the BEST!!! I would highly recommend Rusnak to all my friends and family Art Simcox, Matt Smith and the entire team at Rusnak BMW are the BEST!!! I would highly recommend Rusnak to all my friends and family More
by WDK M4
December 30, 2015
Service Department Art in the service department, along with the shop foreman, were diligent on assisting me with getting my vehicle repaired right the first time which Art in the service department, along with the shop foreman, were diligent on assisting me with getting my vehicle repaired right the first time which consisted of a turbo and oil line replacement! Thank you! More
by Bryon
Other Employees Tagged: Shop Foreman
December 18, 2015
Excellent- Thanks to Art Simcox When I brought my car in for repairs everything was fixed right the first time. I was given a loaner car for use while my car was being worked on. When I brought my car in for repairs everything was fixed right the first time. I was given a loaner car for use while my car was being worked on. More
by Norman,richard123
December 18, 2015
Great Service Experience At Rusnak Courtesy of Art Simcox I switched to Rusnak from Bob Smith BMW after a horrible service experience where they told me my 2006 X3 was dead and they tried to sell me a new car I switched to Rusnak from Bob Smith BMW after a horrible service experience where they told me my 2006 X3 was dead and they tried to sell me a new car -- and then never apologized for this huge mistake. So I switched off to Rusnak and had the pleasure of getting Art Simcox as my service rep. Art is nothing short of terrific. He's a caring professional who keeps me on top of the progress of my car every step of the way. Thanks Art for all that you do! -- Joel More
by jdenver
November 28, 2015
Great job! I had a great experience. Thanks to Art and the entire staff for being so professional. I would recommend Rusnak BMW to anyone! Thank you! I had a great experience. Thanks to Art and the entire staff for being so professional. I would recommend Rusnak BMW to anyone! Thank you! More
by i3 driver
November 26, 2015
Outstanding customer experience! My service writer, Art, is always informed and works on my behalf to get my BMW 750 Li proper attention with an appropriate sense of urgency and timin My service writer, Art, is always informed and works on my behalf to get my BMW 750 Li proper attention with an appropriate sense of urgency and timing. RUZNAK and Art have always given me great service and made me feel comfortable that my best interests were being honored. More
by L & L WM
November 24, 2015
BMW X5 diesel Dealership and BMW both contributed to help with an out of warranty repair. Car has been great, and with a great dealer service center, what more can Dealership and BMW both contributed to help with an out of warranty repair. Car has been great, and with a great dealer service center, what more can you ask for... More
by bumo68
November 12, 2015
Quality Service Check in was efficient, service rep Art Simcox, explained required service and followed up by phone with additional item requiring attention. Work was Check in was efficient, service rep Art Simcox, explained required service and followed up by phone with additional item requiring attention. Work was completed on time and car was washed, as usual. I had a service discount coupon, but Art suggested I sign up for a Rusnak service discount card on line. The card saved me $140 on this service work. An excellent experience all around. More
by rdavis
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