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Arthur Simcox
81 Reviews
81 Reviews of Arthur Simcox
November 09, 2015
Service First service on my i3. I waited for the car, the service was performed quickly and efficiently, and I was happily back on the road. First service on my i3. I waited for the car, the service was performed quickly and efficiently, and I was happily back on the road. More
by peter21
Helpful 
August 15, 2015
Very good Service from Art Simcox - great customer service Attentive and worked hard to provide good customer service. Art met my needs and all areas of the service were covered and completed as I requested Attentive and worked hard to provide good customer service. Art met my needs and all areas of the service were covered and completed as I requested More
by Joe28
August 07, 2015
Vehicle Maintenance Inspection Arrived early for my 1:45 appointment. Service advisor was out to lunch, so I left my vehicle to diagnose problem. Didn't hear anything, so I called s Arrived early for my 1:45 appointment. Service advisor was out to lunch, so I left my vehicle to diagnose problem. Didn't hear anything, so I called service department at 6:53 PM. Was informed they sent me an e-mail at 6:45 with results of inspection. Was kind of expecting a phone call sooner. Gave O.K. for service and was told it would be ready the next day around 11:00 AM. (Not sure if you do this, but I was not offered a loaner car). Called the following day to see if we were still on track for 11:00 completion. No answer, so left voice mail. Arrived at dealership at 11:30 to pick up vehicle. Was told it would be ready by noon. Drove off lot with vehicle at 12:15. When I dropped my car off, I checked the box asking any replacement parts be returned. They were not. Service was better than what you receive at local garage, but for want you pay to have vehicle serviced at the dealership the service was average. More
by Westlake
August 06, 2015
worth the drive to Westlake even though Santa Monica BMW is closer to me, I always go to Westlake to see Art as I have for years. fast and friendly service even though Santa Monica BMW is closer to me, I always go to Westlake to see Art as I have for years. fast and friendly service More
by nancyragazza
August 01, 2015
Quick, efficient and courteous. My recent visit to the BMW service center was friendly, efficient and effortless for me! My service consultant took the time to explain what would be My recent visit to the BMW service center was friendly, efficient and effortless for me! My service consultant took the time to explain what would be done to my car and what would be done during future appointments. More
by …..
July 31, 2015
Car service I had an excellent service call for a repair and it was found that I needed repair for an oil leak Arrangements have been made for further service ne I had an excellent service call for a repair and it was found that I needed repair for an oil leak Arrangements have been made for further service next week I am very happy with the honesty of all parties involved My service advisor was excellent! More
by Roseypoet
July 23, 2015
Car servicing at it's very best From the appointment making until I walked out, everything was very professionally and efficiently done. Art is great to work with. The Car Wash is From the appointment making until I walked out, everything was very professionally and efficiently done. Art is great to work with. The Car Wash is Excellent, the best there is. More
by Newt's experience
July 10, 2015
Service of my car was great. Great people. , Art Simcox and Mark Nicastro always take care of me. They're great guys. My car is Amazing. Runs great!!! I've been with BMW for over 20 years now. Art Simcox and Mark Nicastro always take care of me. They're great guys. My car is Amazing. Runs great!!! I've been with BMW for over 20 years now. More
by Ballgame
Other Employees Tagged: Mark Nicastro
July 09, 2015
Service Art is a great service manager. Always keeps me informed and never over promise. Best service manager I've worked with in the 18 years I've owned BMW' Art is a great service manager. Always keeps me informed and never over promise. Best service manager I've worked with in the 18 years I've owned BMW's. More
by MikeT
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