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Arturo Gonzalez
Arturo Gonzalez at Beck & Masten Buick GMC South
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Arturo Gonzalez | Page 15

Service Advisor

Beck & Masten Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

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4.4
148 Reviews
4.4

148 Reviews

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148 Reviews of Arturo Gonzalez

February 22, 2021

Dealership Rating
Employee Rating

Everything was great the service was on point and the wait time was reasonable the dealership is clean and every one was pleasant to deal with More

by BKELLY0127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Deanna Andrews , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

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Feb 24, 2021

Beck & Masten Buick GMC South responded

We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of our team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 20, 2021

Dealership Rating
Employee Rating

Good service A a a a a a a a a a a a a a a a a a a a a a a More

by SAMQCT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Deanna Andrews , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

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Feb 23, 2021

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 11, 2021

Dealership Rating
Employee Rating

Kept me updated on the how long it was taking and what part the vehicle needed. Also customer service was great with the complementary drinks. More

by RJUAREZ0604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Deanna Andrews , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

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Feb 17, 2021

Beck & Masten Buick GMC South responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

February 03, 2021

Dealership Rating
Employee Rating

It was a terrible experience, so I won’t be coming back! Get better cars and I will be back to buy them and quality. More

by matt.d.chandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Deanna Andrews , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

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February 03, 2021

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Employee Rating

Would give 0 star if available. Had a very bad experience and it was bad enough I went from buying a truck to paying for the service work and leaving. More

by JOSHUAJONES2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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February 01, 2021

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Employee Rating

Great place! Very professional Always look forward to bringing our Suburban there for the all maintenance! Great place with great people look forward to next time! More

by James Poullard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Gaby Cano, Frany Zepeda, Deanna Andrews , Manny Escalon, Gina Saez, Elyza Sanchez, Nora Torres

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Feb 03, 2021

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2021

Dealership Rating
Employee Rating

Never really had good service rep till I had Arturo to handle my services great guy and great service very attentive to your questions and needs will be definitely keep going to him More

by alyah.0701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jan 25, 2021

Beck & Masten Buick GMC South responded

Thank you for this great review! Arturo is truly an exceptional employee and we appreciate him for giving you a great experience. We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 18, 2021

Dealership Rating
Employee Rating

Y’all say that y’all with treat people like family... funny part is I can’t get the correct parts or an answer back when I call. Y’all put the wrong tire on my truck and try to get my insurance to pay fo More

by KAKC1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Helpful
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