Arturo Gonzalez
Arturo Gonzalez at Skyline Ford

Arturo Gonzalez | Page 21

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.5
311 Reviews
4.5

311 Reviews

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311 Reviews of Arturo Gonzalez

May 04, 2023

Dealership Rating
Employee Rating

Part of the reason I drive Ford cars is because I know I can get great care and service from Skyline. They make servicing as convenient as possible and often have worked out difficult scheduling. More

by MEBINKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Skyline Ford responded

We are happy to work around your schedule always. Thank you for choosing Skyline Ford!

April 30, 2023

Dealership Rating
Employee Rating

Very accommodating for scheduling service. Friendly efficient service staff. Comfortable waiting area with great coffee machine! More

by Mloulad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Skyline Ford responded

The coffee is top-notch! Thank you for choosing Skyline Ford!

April 26, 2023

Dealership Rating
Employee Rating

Service people were friendly- price was less than I was expecting- and the job was done right. More

by faegirl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

April 24, 2023

Dealership Rating
Employee Rating

Quality of repairs are exceptional, as well as the communication and transparency with service advisors! Thank you! More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Jim Agur , Austin Rose

May 19, 2023

Skyline Ford responded

Transparency is key! Thank you for choosing Skyline Ford!

April 22, 2023

Dealership Rating
Employee Rating

Took truck in to get sunroof fixed and spent over 2k. it's not fixed. Water still leaks inside. More

by Esco
Workmanship
Service Communication
Recommend Dealer
No
May 10, 2023

Skyline Ford responded

Give us a call so we can work on getting this resolved for you as soon as possible.

April 22, 2023

Dealership Rating
Employee Rating

Service and customer support that is unsurpassed. A very friendly and professional attitude is always present More

by SammyTee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Agur , Jeff White

May 19, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

April 22, 2023

Dealership Rating
Employee Rating

I am always pleased by the communication, affordability and timeliness of your service center. I would recommend to both friends and family. More

by rakedad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Skyline Ford responded

Thank you for this very kind review and for choosing Skyline Ford!

April 21, 2023

Dealership Rating
Employee Rating

People have always been polite which I appreciate and service is good, except this last time. I came in for a Ford recall which it turned out was not needed. Two days after I got a call from Skyline and More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Skyline Ford responded

Thank you for making the drive out and choosing Skyline Ford!

April 21, 2023

Dealership Rating
Employee Rating

Friendly helpful staff and a clean facility make every visit a pleasant experience. Service times are usually scheduled within a day or two instead of a week or two. All big pluses in my book! More

by Cneider35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Wangler

May 19, 2023

Skyline Ford responded

We are thrilled we could make your visit a pleasant one. Thank you for choosing Skyline Ford!

April 21, 2023

Dealership Rating
Employee Rating

Staff are friendly and kind but it’s way too expensive and service wait times for return calls and appointments are too slow. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 10, 2023

Skyline Ford responded

We apologize for any inconvenience you may have experienced and we take your feedback seriously, as it helps us identify areas for improvement and strive for better customer satisfaction at Skyline Ford.

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