Arturo Gonzalez
Arturo Gonzalez at Skyline Ford

Arturo Gonzalez | Page 20

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

Contact Me
4.5
311 Reviews
4.5

311 Reviews

Write a Review

311 Reviews of Arturo Gonzalez

June 05, 2023

Dealership Rating
Employee Rating

Alberto is great! Went above and beyond to check out my vehicle issues. I will keep coming back here for service. More

by Logan.kent88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Skyline Ford responded

We look forward to seeing you again! Thank you for choosing Skyline Ford!

June 01, 2023

Dealership Rating
Employee Rating

I have used the service department for my 2015 Ford 150 and have received excellent service each time I have had it service. Great team and trust my truck is in good hands. More

by gabejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur , Gavin Lawson, Rich Ramsey, Sterling Wallace

Jul 26, 2023

Skyline Ford responded

Your truck is in good hands with us! Thank you for choosing Skyline Ford!

May 30, 2023

Dealership Rating
Employee Rating

Super easy and friendly service from Gavin. Will recommend him in the future for others More

by bfulton08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur , Gavin Lawson, Rich Ramsey

Jul 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 22, 2023

Dealership Rating
Employee Rating

Great service great job get the problem fix on time will deal with them in the future More

by TUCKNROLL010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur , Gavin Lawson, Rich Ramsey, Sterling Wallace

Jul 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 19, 2023

Dealership Rating
Employee Rating

John the Service manager was the only quality and actually above and beyond support we received. I can’t say enough good things about John however, the rest of the service team which included the s More

by Stebbinsoptimalsolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Marr, Jim Agur , Gavin Lawson, Parts manager was the rudest. Threaten to rip out parts when I asked why they weren’t reducing the price due to all of the screw ups. Ridiculous customer service.

May 19, 2023

Skyline Ford responded

Thank you for your feedback. We appreciate your positive remarks about John, our service manager. We apologize for any negative experiences you had with our service or parts teams. We understand that inconsistent and incorrect communication can be frustrating and lead to delays and added expenses. We value your time and money, and we will use your feedback to improve our team's performance and ensure better communication in the future.

May 17, 2023

Dealership Rating
Employee Rating

Been buying cars and trucks from this dealership for years. They always treat us very well along with the rest of my family. More

by Elkins45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2023

Skyline Ford responded

Thank you for your review and Thank you for choosing Skyline Ford!

May 17, 2023

Dealership Rating
Employee Rating

No complaints. Work was completed in a timely fashion, thorough inspection and report. Clear communication before work was begun. More

by semper_cry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2023

Skyline Ford responded

We're glad we could get you back on the road quickly! Thank you for choosing Skyline Ford!

May 15, 2023

Dealership Rating
Employee Rating

Friendly , but after not being able to fix my car due to a parts shortage. After ordering my own parts ,,,,, now I have to wait another three weeks to get my car in to have the rotors put on. Not happy I h More

by conniemorrill50
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2023

Skyline Ford responded

We share your frustration with parts delays and shortages. Thank you for your patience and understanding. Thank you for choosing Skyline Ford.

May 11, 2023

Dealership Rating
Employee Rating

We have been very pleased with Skyline Ford for almost twenty years Not only is your service excellent but also you stand behind your work!!!On our last repair work we had a gasoline leak when we got home More

by TEAMBUILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur , Gavin Lawson, Rich Ramsey, Sterling Wallace, Jeff White, Dennis who delivered me to my home with friendly conversation!!!

May 19, 2023

Skyline Ford responded

Here's to 20 more years! Thank you for choosing Skyline Ford!

May 19, 2023

TEAMBUILDERS responded

Thanks! We purchased our Ford 500 in 2007 from Skyline and it still looks and performs great!!! All of our service has been with you!

May 10, 2023

Dealership Rating
Employee Rating

Very good customer service and very friendly, but lack of communication and updates for me. More

by mazdzer.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur , Gavin Lawson, Rich Ramsey, Sterling Wallace

May 18, 2023

Skyline Ford responded

Thank you for the feedback regarding communication. We will sharpen it up for your next visit. Thank you for choosing Skyline Ford!

...
20
...

Dealership Inventory (268 Vehicles)

new 2026 Ford Bronco Sport car, priced at $34,915
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $37,515
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
used 2024 Ford F-150 car, priced at $39,981
2024 Ford F-150
used
Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $65,158
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $37,700
2026 Ford Maverick
new
Space White Metallic exterior
CVT
All-wheel Drive
new 2026 Ford Transit-350 car, priced at $58,394
2026 Ford Transit-350
new
Oxford White exterior
Unknown
Rear-wheel Drive