Arturo Vega | Page 2

The best always helping and providing me with all the information need and got me the car and color I wantec information need and got me the car and color I wantec More

by harlym25smith Verified Customer Verified Customer

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I used to be able to recommend this place but unfortunately I cannot do so anymore. I have purchased 4 vehicles from here. I've spent well over $200,000 as a customer here. My last vehicle was unfortunately I cannot do so anymore. I have purchased 4 vehicles from here. I've spent well over $200,000 as a customer here. My last vehicle was a '21 RAM 1500 etorque. At under 15,000 miles I had to change the tensioner belt for some apparent reason. Never have I had an issue with any vehicle at such low mileage. I schedule service for an oil change and to have the belt replaced. My first visit I was asked to come back a week later since they were very busy. I explained my situation and they said it would be ok to continue driving the vehicle as is. The following week at yhe same time I arrived only for them to tell me that they didn't have the part in stock. Again they assured me it was ok to drive the vehicle one more week and that for sure the following week they would take care of it all. Now two weeks have gone by. I arrive to have the service done on the vehicle. This time they are telling me I will need to leave the vehicle for three days. Keep in mind that I use my vehicle for work so everyday I don't have my truck I don't make any money! I trusted them and left the vehicle there. Three days later I had to call myself multiple times to get in touch with someone. They only just started the service after spending two hours trying to get an update on my vehicle because you just can't get in touch with anyone there. Today I went to pick up the vehicle. They changed the belt. They did NOT perform the oil change. I am so tired and exhausted of this place. I'll just go get the oil done elsewhere at my expense. I will NEVER purchase a Chrysler/Jeep/Dodge/RAM product again in my life after this experience. They don't give a xxxx about you. Only your money. And if you do go for service be sure to check that they are actually doing what they say they are. More

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Arturo is a ridiculous salesman. He has poor salesmanship skills. He would start off talking good but then he would start to give you the run around when it comes to prices. Beware o He has poor salesmanship skills. He would start off talking good but then he would start to give you the run around when it comes to prices. Beware of this guy shenanigan!!! I refuse to let this guy get commission off my purchase so I took my business somewhere else and got the car my choice! More

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Muy conforme con todo el servicio desde el vendedor al financista la verdad miy confiables financista la verdad miy confiables More

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Would not recommend this dealership, truck was not washed, windshield fluid and DEF were not filled. Sales person was not knowledgeable of the vehicle. washed, windshield fluid and DEF were not filled. Sales person was not knowledgeable of the vehicle. More

by michael Verified Customer Verified Customer

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Not honest in the whole transaction. Battery had problems, received one key. Signed for two. Battery had problems, received one key. Signed for two. More

by Dougiedoggydoug Verified Customer Verified Customer

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The worst customer service and the worst scammers ever ! Very unproffesional ignoring calls on serious customers who wants to buy and advertising fake prices just to call them and than they don’t wanna sell Very unproffesional ignoring calls on serious customers who wants to buy and advertising fake prices just to call them and than they don’t wanna sell for the orice but asking 10 K over… More

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Bad experience. Website sale price listed at 45K vrs 49 MSPR. Went to store and they told me Chrysler controls website, they are selling for MSPR because of vehicle Website sale price listed at 45K vrs 49 MSPR. Went to store and they told me Chrysler controls website, they are selling for MSPR because of vehicle shortage. I argued "why mislead people and price gouge. End of day its a left over 2021". their response was other people are doing it why shouldn't we. Went home, got on phone, talked to sales agent. Told them if they sell at the sale price I will buy. They even said "hold on, let me confirm with sales manager" and they called me back after and said no problem. I said, make sure its the price because I'm getting a cashier check in your name. Got cashier check and to dealer. Filled out credit app, and approved. They came back with MSPR price of 49. Like why would you have to confirm with a sales manager the Retail price at max? Shady. I argued and settled for inbetween price of 47K on a year old car. And another bad point is I am still waiting for my license plate and registration. My temp tags expire on Sunday. Meaning in 2 days it will be a month. Negative review because of misleading me. and the extra stress of getting my license plate and registration. Have 3 kids under 3 to transport. In two days my tags expire. No sense of urgency on their part. They just told me tags will be ready when they are and they will call. I get the market, but do not advertise on a website a price, tell you the price is okay, get you in and get you to fill out a credit app which affects your credit, only to tell you they are selling at full retail price. Make sure you confirm your price before you do any paper work and have it in writing. The entire philosophy of we are the customer does not exist here. Its "about their dealership". Worst car buying experience I have ever had in any dealership. Needed the car, had to buy. But would never do so again. I will leave one positive word. Insurance person onsite was a great set up. That was convenient and helpful. Person who did my paperwork was helpful as well. The online sales people are just robots to get you hooked and in the shop. And will not say they ever agreed to anything you did on the phone. They are full of BS. More

by andypeloquin Verified Customer Verified Customer

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When my wife and I went in we thought we were goin g to gave to fight with them about making deal but it by the time we were singing the papers we looked at each other and thought it was pretty easy compar gave to fight with them about making deal but it by the time we were singing the papers we looked at each other and thought it was pretty easy compared to other dealers we have bought from. More

by timjelmore Verified Customer Verified Customer

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Very nice and helpful people. . everything was great and fast..I recommend to several people already.. . everything was great and fast..I recommend to several people already.. More

by SANTIAGOZAZA09 Verified Customer Verified Customer

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