47 Reviews
Write a Review47 Reviews of Asha McDaniel
January 16, 2024
Even though I had to wait to be helped Asha was very professional and she had great customer service professional and she had great customer service More
Other Employees Tagged: David Shepard
January 16, 2024
They tried to sell me a service I did not need they tried to tell me that my truck's front end needed to be repaired when in fact there was nothing wrong with the front end. The service that they did replaci to tell me that my truck's front end needed to be repaired when in fact there was nothing wrong with the front end. The service that they did replacing the manifold gaskets was not done that well they told me that they used all new bolts and charge me $8.50 for them each when in fact I found four bolts that were reused. After I left the dealership I took the truck to an industrial truck shop to have the front end inspected I was the technician that the truck was in very good shape and the parts did not need to be replaced at this time. The service writer tried to sell me a bill of goods. We will not be returning to this dealership for any repairs or service and we have been coming there for a number of years thank you More
December 21, 2023
Oil change went without a hitch. Great service and will continue to go there. Thank you Great service and will continue to go there. Thank you More
Other Employees Tagged: Megan Shulta , Hadeel Abujaber, Keith Jacobsen, Ryan Koch, Cindy Robinson, Service Team
December 07, 2023
Outstanding service advisors mechanics are excellent waiting area for customers is excellent I don't know what else to say waiting area for customers is excellent I don't know what else to say More
Other Employees Tagged: Megan Shulta
November 28, 2023
When I showed up for my appointment I was informed that weren’t accepting appointments because their system was down. There was no apology given, instead I was told I could call later and maybe they would weren’t accepting appointments because their system was down. There was no apology given, instead I was told I could call later and maybe they would be able to get me in that day otherwise I would have to reschedule. Maybe if your system goes down, when it comes back up you call the people that were inconvenienced and let them know if they can come back that day if there is room. When I stopped by later that afternoon all the employees were standing around doing nothing, the system was back up, and they had no cars to work on. I guess calling to ask if I was available to come back was beyond the customer service they would want to offer. Responded to an email from Cindy the service manager and I asked for a call to discuss my experience and I received no response. Doubt I’ll be back. More
November 21, 2023
The service was great and so was my trip to home and back. The work was done in a timely manner. back. The work was done in a timely manner. More
Other Employees Tagged: Andy Schallitz , Service Team