Great service and no problems at the moment to set up
appointments, great people on customer service
appointments, great people on customer service
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by JM700153
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2025 -
Tynan's Volkswagen responded
Thank you so much for your kind words! We're happy to hear that setting up appointments has been easy and that our customer service team made a great impression. We truly appreciate your support and look forward to continuing to deliver excellent service to you. Jacqueline Goldsboro - Customer Care Coordinator
Sales made it easy to purchase a Jetta.
Very good feed back from all employees.
Very good feed back from all employees.
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by DKERPAN
Verified Customer
Verified Customer
Jul 04, 2025 -
Tynan's Volkswagen responded
Thank you for your kind words! We're so glad to hear that the sales process was smooth and that our team provided helpful and positive feedback throughout your Jetta purchase. We truly appreciate your business and hope you enjoy every moment behind the wheel. Please don’t hesitate to reach out if we can assist you in the future! Jacqueline Goldsboro - Customer Care Coordinator
Excellent customer service.
All services and recall work completed as scheduled. Quality of work is great.
All services and recall work completed as scheduled. Quality of work is great.
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by MAN68
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2025 -
Tynan's Volkswagen responded
Thank you for the 5-star review! We're delighted to hear that you received excellent customer service and that all services and recall work were completed on schedule. We appreciate your trust in us and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator
Car returned with scratched hood.
Someone "wrote on hood with finger". Cars sat for a week because "Tech was out in training". Car dropped off on 6/9, sat idle from 6/11 - 6/19, car
Someone "wrote on hood with finger". Cars sat for a week because "Tech was out in training". Car dropped off on 6/9, sat idle from 6/11 - 6/19, car finished 6/27. Front of house Rachide and Ashley were great though.
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by vwfan53
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
Tynan's Volkswagen responded
Thank you for your feedback. While we’re glad to hear Rachide and Ashley provided great service, we’re sorry to learn about your concerns regarding the timeline and the condition of your vehicle upon return. This is not the experience we strive to deliver.
We would appreciate the opportunity to inspect the vehicle again at your convenience and address the issue with the hood. Please contact us directly so we can make arrangements and work toward a resolution. Your satisfaction is important to us, and we value the chance to make this right.
Thank you again for bringing this to our attention.
Jacqueline Goldsboro
Customer Care Coordinator
Tynan's Volkswagen
I was able to bring my car in before my scheduled
appointment, and they started working on it right away! Upon checking out, I learned that they went above and beyond, even washing my car, and vacuum
appointment, and they started working on it right away! Upon checking out, I learned that they went above and beyond, even washing my car, and vacuuming and rinsing off my floor mats! Top tier customer service!
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by Evan.meyer
Verified Customer
Verified Customer
Other Employees Tagged:
Ashley Aldredge
Jul 02, 2025 -
Tynan's Volkswagen responded
Thank you so much, Evan! We’re thrilled to hear that we were able to get your vehicle in early and provide a smooth, efficient service experience. Going above and beyond—including washing your car and taking care of your floor mats—is just one way we show our appreciation for your trust. We truly value your kind words and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator
We are on our 3rd VW from Tynans.
Appreciate the level of communication and customer service. A great team!
Appreciate the level of communication and customer service. A great team!
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by Nam Henderson
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2025 -
Tynan's Volkswagen responded
Thank you for your kind words and continued loyalty! We’re honored to be your trusted choice for three Volkswagens and truly appreciate your recognition of our team's communication and customer service. We look forward to serving you for many years to come! Jacqueline Goldsboro - Customer Care Coordinator
I typically receive excellent customer service here.
Because of this, I just bought my 3rd VW from Tynans.
Because of this, I just bought my 3rd VW from Tynans.
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by MSTOLZENBACH
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ashley was nice enough - not available by phone twice when called in. Learned text was better with her. Tall gentleman when picked up car was fantastic as well. Ivan unsolicited advice on window tinting - great!
Jul 01, 2025 -
Tynan's Volkswagen responded
Thank you for your continued trust in Tynan’s and for choosing us once again for your vehicle purchase! We’re thrilled that our customer service has consistently met your expectations and played a role in your decision to return for your third VW. It means a great deal to us, and we look forward to continuing to provide you with the exceptional experience you’ve come to expect. Enjoy your new VW! Jacqueline Goldsboro - Customer Care Coordinator
Work completed on time and to my request.
Will continue to use Tynan’s for any further work.
Will continue to use Tynan’s for any further work.
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by JohnGoodman2025
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Tynan's Volkswagen responded
Thank you, John! We’re glad to hear the work was completed on time and met your expectations. We truly appreciate your continued trust in Tynan’s and look forward to assisting you with any future service needs! Jacqueline Goldsboro - Custromer Care Coordinator
She is friendly with expertise.
Gave many alternatives and always a smile. Continues now with helpful ideas
Gave many alternatives and always a smile. Continues now with helpful ideas
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by LJRMOPAR
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Tynan's Volkswagen responded
Thank you for the kind words about Ashley! We're thrilled to hear that her expertise, friendly attitude, and thoughtful approach made a lasting impression. She takes great pride in offering clear options and ongoing support, and we’re lucky to have her on our team. We appreciate you taking the time to share your experience! Jacqueline Goldsboro - Customer Care Coordinator
Everyone was very efficient, pleasant, helpful,
knowledgeable and overall really great to work with. Thanks!
knowledgeable and overall really great to work with. Thanks!
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by Deb
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Tynan's Volkswagen responded
Thank you so much, Deb! We truly appreciate your kind words. It’s wonderful to hear that our team was efficient, pleasant, and helpful throughout your visit. We’re grateful for the opportunity to serve you and look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator