Ashley Aldredge
Ashley Aldredge at Tynan's Volkswagen

Ashley Aldredge | Page 22

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8
227 Reviews

Dealership Experience

1 yr, 4 mos

4.8

227 Reviews

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227 Reviews of Ashley Aldredge

May 29, 2025

Dealership Rating
Employee Rating

The quoted price for parts and labor was a maximum of $680. After dropping off the car, I was informed that the gasket was out of stock. Since I already had a gasket and a filter, I suggested the mechani More

by JEGORSJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Tynan's Volkswagen responded

Thank you for taking the time to share your experience. We genuinely appreciate your feedback and are sorry to hear that your recent service visit did not meet your expectations. Our intention is always to provide transparent pricing and excellent value, and we regret any confusion regarding the final cost of your repair. We understand your concern about the pricing difference, especially after supplying your parts, and we apologize if this was not communicated ahead of time. We’d appreciate the opportunity to make this right and to regain your trust. If you're open to it, don't hesitate to get in touch with our Service Manager, Matt Cooper- 303-341-3350 so we can review your invoice in detail and address any discrepancies. Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen 303-341-3524

May 29, 2025

Dealership Rating
Employee Rating

Clean and friendly and all staff is always helpful. Never have to wait around. Someone is always there to assist you whether you are getting your car serviced to walking around looking at a car on the More

by ANGELA_STE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Tynan's Volkswagen responded

Thank you for the wonderful review! We’re glad to hear you’ve consistently had a positive experience with our team. Providing friendly, timely, and helpful service is always our goal—we truly appreciate your kind words and continued support! Jacqueline Goldsboro -Customer Care Coordinator

May 28, 2025

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Thorough and friendly service. Thank you for your diligence during my repairs and the courtesy shuttle! More

by Roboticsr2d@gmail com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Tynan's Volkswagen responded

Thank you for the kind review! We're glad you appreciated the thorough service and courtesy shuttle. It was our pleasure to assist you during your repairs! Jacqueline Goldsboro - Customer Care Coordinator

May 28, 2025

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Got back a perfect car thank you very much for your service I’m very happy. More

by CHRISTIANPINTEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Rachide Reese

May 28, 2025

Tynan's Volkswagen responded

Thank you for the great feedback! We're thrilled to hear you're happy and that your car came back in perfect condition. It was our pleasure to help! Jacqueline Goldsboro - Customer Care Coordinator

May 24, 2025

Dealership Rating
Employee Rating

Friendly service and constant communication with updates on the car. Works with you on services without pressuring you to fix items you can afford. Easy and hassle free transactions. 10/10 recommend More

by Garciaag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Rachide Reese

May 27, 2025

Tynan's Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled you appreciated the friendly service, clear communication, and pressure-free experience. Our goal is to make every visit as easy and stress-free as possible. We truly appreciate your recommendation! Jacqueline Goldsboro - Customer Care Coordinator

May 24, 2025

Dealership Rating
Employee Rating

Very professional when I brought in my car for repair. Ashley was able to book my appointment and order my part because it wasn't in stock. More

by AWINO.KOURI07
Recommend Dealer
Yes

Other Employees Tagged: Ashley Aldredge

May 27, 2025

Tynan's Volkswagen responded

Thank you for the kind words! We're glad to hear Ashley was able to assist you efficiently and get everything set up for your repair. We appreciate your trust in us and look forward to helping you again! Jacqueline Goldsboro - Customer Care Coordinator

May 21, 2025

Dealership Rating
Employee Rating

Good communication, nice facility. It was a pleasure working with Ashley I look forward to working with her again. More

by EMMAEAGEN
Recommend Dealer
Yes

Other Employees Tagged: Ashley Aldredge

May 22, 2025

Tynan's Volkswagen responded

Thank you for your thoughtful feedback! We're glad you enjoyed the facility and appreciated the communication throughout your visit. Ashley will be thrilled to hear your kind words—it was a pleasure working with you. We look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

May 21, 2025

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Employee Rating

Tynan’s did an awesome job with my recall repair and service. They were incredibly friendly, super communicative, and got everything turned around quickly. I will absolutely be back for my next service. More

by KEISHAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Rachide Reese

May 22, 2025

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled you had a great experience with your recall repair and service. We truly appreciate your trust in us and look forward to welcoming you back for your next service! Jacqueline Goldsboro -Customer Care Coordinator

May 16, 2025

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Employee Rating

Everything about Volkswagen and the courtesy. And their people and their service is amazing. Thank you More

by BIGZEUSORTIZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Rachide Reese

May 19, 2025

Tynan's Volkswagen responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and appreciated the courtesy and service at Volkswagen. Your support means a lot—thank you! Jacqueline Goldsboro -Customer Care Coordinator

May 15, 2025

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Employee Rating

They suggested work that either already has been done or was not needed, even after I did not request them to do anything past what I made the appointment for. Ordered parts ahead of time, was told I’d More

by GREGGEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 16, 2025

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We’re truly sorry that your recent service experience did not meet expectations. Clear communication, transparency, and respect for your time are all priorities for us, It's clear we fell short in several areas during your visit. We apologize for any confusion around the recommended work and for not properly notifying you when your parts arrived. Additionally, the delays and miscommunication regarding your vehicle status and check-out process are not reflective of the service we aim to provide. Thank you again for your honest review—we value your business and hope to earn back your trust. Jacqueline Goldsboro -Customer Care Coordinator

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