Always top notch service.
Never any issues Very easy to make appointments and they've always been on time.
Never any issues Very easy to make appointments and they've always been on time.
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by desroches153
Verified Customer
Verified Customer
Other Employees Tagged:
Ashley Bertrand
May 24, 2026 -
Midstate Mitsubishi responded
Thank you for your kind words! We take pride in delivering top-notch service and punctuality. Making appointments is a breeze - we are dedicated to providing our customers with a seamless experience every time.
I don't know who Ashley is but my experience with
Jaelaniand Bryanna were absolutely exceptional
Jaelaniand Bryanna were absolutely exceptional
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by daronbrown79
Verified Customer
Verified Customer
Other Employees Tagged:
Ashley Bertrand
May 24, 2026 -
Midstate Mitsubishi responded
Thank you for your feedback! We are thrilled to hear that Jaelani and Bryanna provided you with exceptional service. We are always committed to creating a positive experience for our customers and we hope to see you again soon!
Not up front about pricing or what is covered under
warranty. Went in expecting to be covered/minimal cost with my warranty from the dealership. They explained maintenance policy so I was ready to pay
warranty. Went in expecting to be covered/minimal cost with my warranty from the dealership. They explained maintenance policy so I was ready to pay $150. Then they told me I needed front brakes already after buying car in October. I asked if this would be covered under the warranty and was told no because it’s maintenance. Service person told me $580 for all services and I assumed that was everything parts/labor but I ended up having to pay $712. Well over what I had initially planned to spend at the dealership. Not coming here for service again.
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by rhoule89
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Other service person working with Ashely.
May 24, 2026 -
Midstate Mitsubishi responded
Hey Ryan, thank you for the feedback. After further investigation, we did find out what happened with the misquote, and have offered to reimburse you by offering you your next service on us. Please reach out if theres anything else I can do to improve your experience with us. Best -Jake Walker Internet Director Midstate Mitsubishi 508-832-8886
They are all so great!
!!! I will be back when I want to trade in and will continue to do business with the team!
!!! I will be back when I want to trade in and will continue to do business with the team!
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by ezpeasy84
Verified Customer
Verified Customer
Other Employees Tagged:
Ashley Bertrand
May 19, 2026 -
Midstate Mitsubishi responded
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team. We can't wait to work with you again in the future for all of your trading and business needs. See you soon!
Jake Walker was a remarkable worker he did everything he
could to get me approved and he did it!!! Everyone an absolute pleasure to deal with.
could to get me approved and he did it!!! Everyone an absolute pleasure to deal with.
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by Stewartkathyo352
Verified Customer
Verified Customer
Other Employees Tagged:
Ashley Bertrand
May 19, 2026 -
Midstate Mitsubishi responded
Thank you so much for your positive feedback! We're thrilled to hear that Jake went above and beyond to help you get approved. Our team takes great pride in providing exceptional service and we're happy to have made your experience a pleasant one. We appreciate your business and look forward to serving you again in the future.
Im very pleased with my vehicle, and all the nice people
who are always willing to help
who are always willing to help
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by kcotto
Service Price Transparency
Other Employees Tagged:
Dan Los
Mar 20, 2026 -
Midstate Mitsubishi responded
Thank you so much for your kind words! We are thrilled to hear that you are happy with your vehicle and our team's customer service. We strive to provide the best experience for all of our customers. Thank you for choosing our business!
Mar 20, 2026 -
kcotto responded
Everyone @ Mitsubishi is always willing to help and are all very friendly
My next vehicle will be another Eclipse cross. I love my vehicle.
THANK YOU ALL
At Midstate Mitsubishi I got the opportunity to meet a
great sales team that made my car purchase hassle free.
Unlike other dealers where you have to ask to speak for the sales manager after you get in
great sales team that made my car purchase hassle free.
Unlike other dealers where you have to ask to speak for the sales manager after you get in dead end with the salesman , I was greeted and welcomed by the sales manager when I just walked in the dealership. Mr Stephane Jovin understood exactly what I needed and within few minutes he answered all my questions with a professional manner. He then introduced me to Ryan the salesman who took me to test drive two vehicles.
Ryan made sure that I know every feature that the car offered.
The financial negotiation with Stephane was clear and honest , he made sure I got the best deal possible by offering me a rebate and a discount.
When it comes to sign the paperwork, it was done without any further delay.
I do really appreciate the fact that these people care about the customer time , they didn’t play any gimmicks or throw any extra charge on the deal .
At the delivery time of my vehicle it was plotless, the gas tank was full and the battery was fully charged. .
To Stephane and Rayan I can’t thank you guys enough for making this experience a complete success and statistician.
At the Midstate Mitsubishi I believe I am with a big family that trully care about me….
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by Maktarisman
Jan 29, 2026 -
Midstate Mitsubishi responded
Thank you so much for taking the time to share your experience at Midstate Mitsubishi. We are thrilled to hear that our team, especially Stephane and Ryan, provided you with a hassle-free and professional car buying experience. Our top priority is always our customers and it's great to know that we have exceeded your expectations. We truly value your business and look forward to being a part of your family. Thank you for choosing Midstate Mitsubishi!
Everyone has great customer service and experience.
I will only service my vehicle at this dealership
I will only service my vehicle at this dealership
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by jmenard41
Service Price Transparency
Jan 22, 2026 -
Midstate Mitsubishi responded
Thank you so much for your kind words! We strive to provide the best customer service and experience for all our clients. We are thrilled to have you as a loyal customer and look forward to servicing your vehicle again in the future
Service is great won’t go anywhere else!
Ray and team are professional and knowledgeable
Ray and team are professional and knowledgeable
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by Dorrie
Service Price Transparency
Other Employees Tagged:
Bella Sibley
Dec 27, 2025 -
Midstate Mitsubishi responded
Thank you for taking the time to leave us such a great review, Dorrie! Please reach out in the future with any of your vehicle needs.
Thank you for the best service!
I will always have my service done at Midstate Mitsubishi!
I will always have my service done at Midstate Mitsubishi!
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by jenn
Service Price Transparency
Other Employees Tagged:
Dan Los
Nov 12, 2025 -
Midstate Mitsubishi responded
Thank you for your loyalty and kind words! We are thrilled to have you as a satisfied customer and can't wait to continue providing you with exceptional service at Midstate Mitsubishi!
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