Ashley Bertrand | Page 2

My First time at this dealership. Extremely professional,courteous and efficient. Very happy with the service they provided with 12 point inspection. I'll continue taking my vehicle Extremely professional,courteous and efficient. Very happy with the service they provided with 12 point inspection. I'll continue taking my vehicle for service. More

by chrislawless01 Verified Customer Verified Customer

Report | Print

Ryan and the staff took excellent care of my grandmother and I and ended up in a brand new car when I didn't think I would even qualify for a used one! and I and ended up in a brand new car when I didn't think I would even qualify for a used one! More

by AMBROOM1993 Verified Customer Verified Customer

Report | Print

I have so much respect and also very greatful. they are amazing professional hard working individual's absolutely the best hands down thank you once again. they are amazing professional hard working individual's absolutely the best hands down thank you once again. More

by amarellis25 Verified Customer Verified Customer

Report | Print

Good information about my vehicle. What's going on? Thank you for all u do Thank you What's going on? Thank you for all u do Thank you More

by annbenoit82 Verified Customer Verified Customer

Report | Print

Great people and service I have been with them for 2+ years planning to stay with them for a long time years planning to stay with them for a long time More

by handfield_helen Verified Customer Verified Customer

Report | Print

Things that are wrong are not covered in the first 30days or 1200miles. Ticking engine, thumping undercarriage. Loud turning. The service will not look at it or anything. Also rim is bent, not covered. or 1200miles. Ticking engine, thumping undercarriage. Loud turning. The service will not look at it or anything. Also rim is bent, not covered. More

by sarah.mcm Verified Customer Verified Customer

Report | Print

I dropped my jeep off Sunday night. Waited until Thursday to check status. Ashley said she had to check with service manager and she would call back. I didn't receive a call back from h Waited until Thursday to check status. Ashley said she had to check with service manager and she would call back. I didn't receive a call back from her. Today being Friday didn't hear anything, I called around 11/11:30 another employee answered put me on hold to track Ashley down. Ashley was with another customer. After being on hold a brief time Ashley did not speak with me and the gentleman said that my jeep needed a cylinder gasket???. Last I knew it was emissions related. However he stated Ashley would can't and it's now 5:30 and haven't heard anything back. At this point a red flag is going up. Starting to get a bit concerning More

by lukerivers85 Verified Customer Verified Customer

Report | Print

Always top notch service. Never any issues Very easy to make appointments and they've always been on time. Never any issues Very easy to make appointments and they've always been on time. More

by desroches153 Verified Customer Verified Customer

Report | Print

Not up front about pricing or what is covered under warranty. Went in expecting to be covered/minimal cost with my warranty from the dealership. They explained maintenance policy so I was ready to pay warranty. Went in expecting to be covered/minimal cost with my warranty from the dealership. They explained maintenance policy so I was ready to pay $150. Then they told me I needed front brakes already after buying car in October. I asked if this would be covered under the warranty and was told no because it’s maintenance. Service person told me $580 for all services and I assumed that was everything parts/labor but I ended up having to pay $712. Well over what I had initially planned to spend at the dealership. Not coming here for service again. More

by rhoule89 Verified Customer Verified Customer

Report | Print

They are all so great! !!! I will be back when I want to trade in and will continue to do business with the team! !!! I will be back when I want to trade in and will continue to do business with the team! More

by ezpeasy84 Verified Customer Verified Customer

Report | Print