Ashley Bertrand
Ashley Bertrand at Midstate Mitsubishi

Ashley Bertrand

Service Advisor

Midstate Mitsubishi

810 Washington St
Auburn, MA 01501

5.0
14 Reviews
5.0

14 Reviews

Write a Review

14 Reviews of Ashley Bertrand

March 16, 2026

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Employee Rating

Im very pleased with my vehicle, and all the nice people who are always willing to help More

by kcotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Los

Mar 20, 2026

Midstate Mitsubishi responded

Thank you so much for your kind words! We are thrilled to hear that you are happy with your vehicle and our team's customer service. We strive to provide the best experience for all of our customers. Thank you for choosing our business!

Mar 20, 2026

kcotto responded

Everyone @ Mitsubishi is always willing to help and are all very friendly My next vehicle will be another Eclipse cross. I love my vehicle. THANK YOU ALL

January 25, 2026

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At Midstate Mitsubishi I got the opportunity to meet a great sales team that made my car purchase hassle free. Unlike other dealers where you have to ask to speak for the sales manager after you get in More

by Maktarisman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephane Jovin, Ryan Kassatly

Jan 29, 2026

Midstate Mitsubishi responded

Thank you so much for taking the time to share your experience at Midstate Mitsubishi. We are thrilled to hear that our team, especially Stephane and Ryan, provided you with a hassle-free and professional car buying experience. Our top priority is always our customers and it's great to know that we have exceeded your expectations. We truly value your business and look forward to being a part of your family. Thank you for choosing Midstate Mitsubishi!

January 19, 2026

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Everyone has great customer service and experience. I will only service my vehicle at this dealership More

by jmenard41
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 22, 2026

Midstate Mitsubishi responded

Thank you so much for your kind words! We strive to provide the best customer service and experience for all our clients. We are thrilled to have you as a loyal customer and look forward to servicing your vehicle again in the future

December 22, 2025

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Service is great won’t go anywhere else! Ray and team are professional and knowledgeable More

by Dorrie
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bella Sibley

Dec 27, 2025

Midstate Mitsubishi responded

Thank you for taking the time to leave us such a great review, Dorrie! Please reach out in the future with any of your vehicle needs.

November 07, 2025

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Thank you for the best service! I will always have my service done at Midstate Mitsubishi! More

by jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Los

Nov 12, 2025

Midstate Mitsubishi responded

Thank you for your loyalty and kind words! We are thrilled to have you as a satisfied customer and can't wait to continue providing you with exceptional service at Midstate Mitsubishi!

October 30, 2025

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Brought my car in for service, which was fast and they even noticed some additional maintenance needed and fixed it. At no cost to me. Appreciate the attention to detail! More

by Happy and relieved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I was in contact with Ashley most. So friendly and responsive.

Nov 02, 2025

Midstate Mitsubishi responded

Thank you for taking the time to share your positive experience! At our business, we are dedicated to providing top-notch service and going above and beyond for our customers. We are thrilled to hear that you appreciated our attention to detail and we look forward to serving you again in the future.

October 28, 2025

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Great as always, the waiting room was comfortable, I had my daughter with me and one of the employees there gave her a plushie and slime. Super kind! The people that did the oil change vacuumed the car. Lo More

by Illianaroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Los

Nov 02, 2025

Midstate Mitsubishi responded

Thank you for your kind review! We are delighted to hear that you and your daughter had a great experience at our business. We love going the extra mile for our customers, and we are happy to hear that you appreciated the complimentary plushie and slime. We strive to make your visits comfortable and convenient, and we are thrilled that you loved the vacuumed car too. Thank you for choosing us. We look forward to serving you again soon! 🚘✨

October 02, 2025

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Employee Rating

Service experience was exceptional Really took pride in there work And took good care of me More

by Ken garabedian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Los

Oct 05, 2025

Midstate Mitsubishi responded

Thank you for the glowing review! Our team strives to provide exceptional service with passion and care. We're thrilled to hear that you had such a positive experience with us. We appreciate your support!

August 03, 2025

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Brought my Outlander in for routine service. Car was taken in right away and returned with everything completed, including a recall that I didn’t even know vehicle had. Very happy Midstate will More

by Happy and relieved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Los

Aug 05, 2025

Midstate Mitsubishi responded

Happy And Relieved, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care!

July 28, 2025

Dealership Rating
Employee Rating

Always friendly, do the work that is asked, and advise if they see anything else that may need to be done in the near future. More

by jenram
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Midstate Mitsubishi responded

Jenram, thank you so much for the positive review! We are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

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