Ashley Bertrand
Ashley Bertrand at Midstate Mitsubishi

Ashley Bertrand

Service Advisor

Midstate Mitsubishi

810 Washington St
Auburn, MA 01501

4.7
29 Reviews
4.7

29 Reviews

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29 Reviews of Ashley Bertrand

May 30, 2026

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Ashley was courteous and very polite. she was very knowledgeable about the product to be ordered. More

by arpin.mark
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Recommend Dealer
Yes

May 30, 2026

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Normally I always have a good experience,the last visit wasn't the greatest with time management on the mechanics end. Ashley is always amazing to work with and always finds a last minute appointment for m More

by kelseyfsilva
Recommend Dealer
No

Other Employees Tagged: Ashley Bertrand

May 27, 2026

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Employee Rating

Always had great service at this location this is a third car we purchased there and I’ve always had good service from day. One salesman are excellent. Service department is excellent. Joshua helped us take More

by charlene_schwint
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Recommend Dealer
Yes
May 30, 2026

Midstate Mitsubishi responded

Thank you so much for your loyal support and kind words! We strive to provide exceptional service to all of our customers and we are delighted to hear that our team have exceeded your expectations. We look forward to continuing to serve you for all of your car needs!

May 24, 2026

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My First time at this dealership. Extremely professional,courteous and efficient. Very happy with the service they provided with 12 point inspection. I'll continue taking my vehicle More

by chrislawless01
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Midstate Mitsubishi responded

Thank you so much for choosing our dealership for your first visit! We are thrilled to hear that our team provided professional, courteous, and efficient service and that you were pleased with our 12 point inspection. We look forward to taking care of all your future vehicle service needs. Thank you for your support!

May 23, 2026

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Ryan and the staff took excellent care of my grandmother and I and ended up in a brand new car when I didn't think I would even qualify for a used one! More

by AMBROOM1993
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephane Jovin, Ryan Kassatly

May 30, 2026

Midstate Mitsubishi responded

Thank you so much for trusting us with your car buying experience! We are thrilled to hear that we could help you and your grandmother get into a brand new car. Our team loves going above and beyond for our customers and we are glad we could exceed your expectations. Enjoy your new ride!

May 20, 2026

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I have so much respect and also very greatful. they are amazing professional hard working individual's absolutely the best hands down thank you once again. More

by amarellis25
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Recommend Dealer
Yes
May 24, 2026

Midstate Mitsubishi responded

Thank you so much for the kind words! We strive to provide the best service and it means a lot to hear such positive feedback. We're grateful for your support and look forward to continuing to serve you.

May 20, 2026

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Good information about my vehicle. What's going on? Thank you for all u do Thank you More

by annbenoit82
Recommend Dealer
Yes

Other Employees Tagged: Ashley Bertrand

May 24, 2026

Midstate Mitsubishi responded

Thank you for sharing your positive experience! We are happy to provide you with thorough and helpful information about your vehicle. Thank you for your continued support!

May 19, 2026

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Great people and service I have been with them for 2+ years planning to stay with them for a long time More

by handfield_helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2026

Midstate Mitsubishi responded

Thank you for your kind words! We are thrilled to hear that you have been with us for over 2 years and plan to stay for much longer. We strive to provide excellent service and are grateful for your loyalty. Looking forward to many more years of working with you!

May 17, 2026

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Things that are wrong are not covered in the first 30days or 1200miles. Ticking engine, thumping undercarriage. Loud turning. The service will not look at it or anything. Also rim is bent, not covered. More

by sarah.mcm
Recommend Dealer
No

Other Employees Tagged: Ashley Bertrand

May 15, 2026

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Employee Rating

I dropped my jeep off Sunday night. Waited until Thursday to check status. Ashley said she had to check with service manager and she would call back. I didn't receive a call back from h More

by lukerivers85
Recommend Dealer
No

Other Employees Tagged: Ashley Bertrand

1

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