Ashley Bertrand

I was asked to change my appointment due to a meeting happening at 1. (No problem) however I showed up at 11 and I never left until 12:40.. I understand they were behind (only learned that after overheat happening at 1. (No problem) however I showed up at 11 and I never left until 12:40.. I understand they were behind (only learned that after overheating it) lack of communication is why I am rating it lower than I typically would. If you would have told me then that's different but sitting there without knowing is frustrating. I even used the messaging that is provided for updates and never heard back. Also never was mentioned 'oh I'm sorry things were running later', or anything like that would have made a world of difference. More

by amymorse024 Verified Customer Verified Customer

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Extremely professional and Helpful! Assisted me with all of my needs and questions! Would highly recommend! Assisted me with all of my needs and questions! Would highly recommend! More

by JCheverier66 Verified Customer Verified Customer

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It was quick and easy and i wasn't waiting long so that made me very happy made me very happy More

by guzman.natalie88 Verified Customer Verified Customer

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Everyone at Midstate is kind and efficient I'm really glad I bought my car there and get my service there glad I bought my car there and get my service there More

by meaghanconnelly76 Verified Customer Verified Customer

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Professional and informative staff! Always ready to answer any question and they do so with a smile! Always ready to answer any question and they do so with a smile! More

by sjbutler444 Verified Customer Verified Customer

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Ashley was amazing. .. took my car in right away, kept me informed the whole time I was there. She's very nice. .. took my car in right away, kept me informed the whole time I was there. She's very nice. More

by Jsvin80 Verified Customer Verified Customer

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Always professional and courteous. Very happy with them Friendly reception team. Clean, comfortable waiting area. Very happy with them Friendly reception team. Clean, comfortable waiting area. More

by Hammond.alanj Verified Customer Verified Customer

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Ashley was courteous and very polite. she was very knowledgeable about the product to be ordered. she was very knowledgeable about the product to be ordered. More

by arpin.mark Verified Customer Verified Customer

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Normally I always have a good experience,the last visit wasn't the greatest with time management on the mechanics end. Ashley is always amazing to work with and always finds a last minute appointment for m wasn't the greatest with time management on the mechanics end. Ashley is always amazing to work with and always finds a last minute appointment for me when I need service done More

by kelseyfsilva Verified Customer Verified Customer

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Always had great service at this location this is a third car we purchased there and I’ve always had good service from day. One salesman are excellent. Service department is excellent. Joshua helped us take car we purchased there and I’ve always had good service from day. One salesman are excellent. Service department is excellent. Joshua helped us take care of our map questions. Excellent. More

by charlene_schwint Verified Customer Verified Customer

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