Ashley Bertrand
Ashley Bertrand at Midstate Mitsubishi

Ashley Bertrand | Page 3

Service Advisor

Midstate Mitsubishi

810 Washington St
Auburn, MA 01501

4.7
29 Reviews
4.7

29 Reviews

Write a Review

29 Reviews of Ashley Bertrand

October 30, 2025

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Employee Rating

Brought my car in for service, which was fast and they even noticed some additional maintenance needed and fixed it. At no cost to me. Appreciate the attention to detail! More

by Happy and relieved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I was in contact with Ashley most. So friendly and responsive.

Nov 02, 2025

Midstate Mitsubishi responded

Thank you for taking the time to share your positive experience! At our business, we are dedicated to providing top-notch service and going above and beyond for our customers. We are thrilled to hear that you appreciated our attention to detail and we look forward to serving you again in the future.

October 28, 2025

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Great as always, the waiting room was comfortable, I had my daughter with me and one of the employees there gave her a plushie and slime. Super kind! The people that did the oil change vacuumed the car. Lo More

by Illianaroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Los

Nov 02, 2025

Midstate Mitsubishi responded

Thank you for your kind review! We are delighted to hear that you and your daughter had a great experience at our business. We love going the extra mile for our customers, and we are happy to hear that you appreciated the complimentary plushie and slime. We strive to make your visits comfortable and convenient, and we are thrilled that you loved the vacuumed car too. Thank you for choosing us. We look forward to serving you again soon! 🚘✨

October 02, 2025

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Service experience was exceptional Really took pride in there work And took good care of me More

by Ken garabedian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Los

Oct 05, 2025

Midstate Mitsubishi responded

Thank you for the glowing review! Our team strives to provide exceptional service with passion and care. We're thrilled to hear that you had such a positive experience with us. We appreciate your support!

August 03, 2025

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Brought my Outlander in for routine service. Car was taken in right away and returned with everything completed, including a recall that I didn’t even know vehicle had. Very happy Midstate will More

by Happy and relieved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Los

Aug 05, 2025

Midstate Mitsubishi responded

Happy And Relieved, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care!

July 28, 2025

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Always friendly, do the work that is asked, and advise if they see anything else that may need to be done in the near future. More

by jenram
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Midstate Mitsubishi responded

Jenram, thank you so much for the positive review! We are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

June 24, 2025

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I love Midstate! Dan and Ashley in service are terrific! Jake is pretty fantastic too! I am a technical dinosaur and Jake went through all the gadgets with me so I More

by Sheila Hastings Houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Walker, Brian Lindsey , Dan Los

Jun 29, 2025

Midstate Mitsubishi responded

Sheila Hastings Houston, we are so pleased you enjoyed your visit to Midstate Mitsubishi! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2025

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Employee Rating

I love doing business at Midstate Mitsubishi. They truly make you feel like family there. I do all my service with them as well. More

by fillerjennifer4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2025

Midstate Mitsubishi responded

Fillerjennifer4, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 19, 2025

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Employee Rating

Outstanding service as always . Always leave there with a positive attitude . Exceptional service, and extremely polite . More

by kevinjusseaume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Los

Apr 21, 2025

Midstate Mitsubishi responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2025

Dealership Rating
Employee Rating

At ease check in for brakes replacement. Ashley Bertrand is always pleasant and helpful, she kept me up to date during the repairs. More

by denisei427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Walker

Apr 05, 2025

Midstate Mitsubishi responded

Hello, we're happy you found our staff to be so supportive during your experience here at Midstate Mitsubishi. Please let us know if there is anything else we can do for you; we are more than happy to help! Jake Walker Business Development Manager Midstate Mitsubishi 508-832-8886

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