Ashley Buckmaster
Ashley Buckmaster at Russ Darrow Mitsubishi

Ashley Buckmaster

Service Advisor

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

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4.8
25 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

9 yrs, 6 mos

Languages Spoken

English English

4.8

25 Reviews

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25 Reviews of Ashley Buckmaster

June 21, 2025

Dealership Rating
Employee Rating

The service was awesome and fast! I received a video showing me how everything looked under the vehicle. Thank you for such great service! More

by dkh918
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

Jun 21, 2025

Russ Darrow Mitsubishi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Josh Kiscellus josh.kiscellus@russdarrow.com

June 19, 2025

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They are respectful of my car and me and take care of us in everyway More

by W4GRIFFIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

Jun 19, 2025

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Josh Kiscellus josh.kiscellus@russdarrow.com

June 14, 2025

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It started off smooth and 5 stars until things came up missing in my vehicle and I reported and the manager Justin tried to threaten me. What does my middle console have to do with an oil change?!!! Emplo More

by LATASHAM412
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dima Aslanov, Joakim Holm

Jun 16, 2025

Russ Darrow Mitsubishi responded

Thank you for this feedback. We're very sorry to see that your boyfriend lost his marijuana cigarette. I reviewed our cameras and there was no sign of of any employee taking anything from the center console. we also conducted an interview with shop employees and again determined that there was no evidence of theft. My service manager did not threaten you. He offered to call the police so they can investigate an accusation of theft as well as the possibility that one of our employees had illegal substances on him. We offered because you were not satisfied with our determination that none of our employees had taken your boyfriends marijuana. I apologize that you are not satisfied in our results or possible solution.   Josh Kiscellus josh.kiscellus@russdarrow.com

June 11, 2025

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The service is excellent on the video explain all you need to know about you car thanks again we are really happy More

by JALVAREZM73
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

Jun 11, 2025

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Josh Kiscellus josh.kiscellus@russdarrow.com

June 05, 2025

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The service desk the guys have been great but the last time the technician didn't do the oil change for my car and I lost 1/2 of oil change for my car More

by NELVEL048
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

Jun 05, 2025

Russ Darrow Mitsubishi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mitsubishi. Josh Kiscellus josh.kiscellus@russdarrow.com

June 04, 2025

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I've been with you about 20 years. Good service and your people are good too! It never takes long on apps for service on my MIT either. More

by DEBB4444
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

Jun 04, 2025

Russ Darrow Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mitsubishi. Josh Kiscellus josh.kiscellus@russdarrow.com

June 04, 2025

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The staff at Russ Darrow Mitsubishi is awesome, these people go to distance to help you in any way they can. They are very professional and courteous every time I’m in. I find it to be a very enjoyable e More

by BORCHARDTP1957
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2025

Russ Darrow Mitsubishi responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Josh Kiscellus josh.kiscellus@russdarrow.com

June 03, 2025

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I love this service center! They are quick and get the job done! Their customer service is outstanding More

by CHUEBNER0
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Recommend Dealer
Yes
Jun 03, 2025

Russ Darrow Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mitsubishi. We look forward to having you as one of our valued customers for many more years to come! Josh Kiscellus josh.kiscellus@russdarrow.com

June 03, 2025

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Great customer service, knowledgeable associates in all departments I have dealt with. Prompt and attentive. I have purchased several vehicles from various Darrow delarsjips, all have delivered consisten More

by RANDYZBRESKE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

Jun 03, 2025

Russ Darrow Mitsubishi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Josh Kiscellus josh.kiscellus@russdarrow.com

May 30, 2025

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Very good service ! Thank you so much ! It was on time and everyone was very personable ! More

by mubadgers
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dima Aslanov, Joakim Holm

May 30, 2025

Russ Darrow Mitsubishi responded

Thanks for sharing about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon! Josh Kiscellus josh.kiscellus@russdarrow.com

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