Ashley Dobbs | Page 14

Best customer service at a car dealership I went to three Honda dealers in the Capital District. One, I had an awful experience. The customer service, if I had to rate it, was a -1. Another I went to three Honda dealers in the Capital District. One, I had an awful experience. The customer service, if I had to rate it, was a -1. Another, made me feel like it was just another day of selling cars to them. When I arrived at Mohawk Honda, AJ Metzold greeted me in the parking lot. He was very courteous, patient and knowledgeable. He found the exact car I wanted. He thoroughly explained all the details of the CRV I wanted. Junior Yogendra went over all of the electronic functions of the car and hooked up my cell phone, contacts, etc.. for me. He even gave me his number in the event I needed assistance with it in the future. Tom Ryan explained all the details of my financing. He even was able to work out a price I could afford on an added warranty. And, Ashley Dobbs kept in contact with me for several months about the options of pricing and availability of the type of CRV I wanted. All four employees were very friendly and open to assist me. I would definitely recommend Mohawk Honda to others and use them in the future. More

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My dealer is Mohawk! The staff I worked with were courteous, fair, and informative. I was happy with my experience and service I received getting a new van. I would defini The staff I worked with were courteous, fair, and informative. I was happy with my experience and service I received getting a new van. I would definitely recommend Mohawk Honda to anyone! More

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Easy Breezy Everyone was helpful: Trish, Damon, Liz, and Junior teaching me about my car. Though I would call it Burgundy, and not Red, it’s a beautiful vehicle Everyone was helpful: Trish, Damon, Liz, and Junior teaching me about my car. Though I would call it Burgundy, and not Red, it’s a beautiful vehicle. Very nervous driving a new car but made it home safe Thanks to all of you. Hank Reed More

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Great overall experience! Everything about my experience at Mohawk Honda was wonderful. Camren McKenna and Ashley Dobbs were so, so helpful. I'm so happy with my CRV and am tha Everything about my experience at Mohawk Honda was wonderful. Camren McKenna and Ashley Dobbs were so, so helpful. I'm so happy with my CRV and am thankful for the great service we received! More

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Exceptional! My experience with Mohawk Honda was exceptional! I have visited many car dealerships, but only Mohawk Honda has delivered a level of customer service My experience with Mohawk Honda was exceptional! I have visited many car dealerships, but only Mohawk Honda has delivered a level of customer service I can’t stop talking about. Ashley, Brian, Mark, and Greg make it difficult to imagine ever purchasing a Honda anywhere else. Unlike the other dealerships I visited, this team never once treated me like I couldn’t walk out the front door and find a dozen other places to buy my new car—a courtesy that makes all the difference! More

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Great Service. Love the truck! Camren, Alison, Junior, and Ashley were awesome. Let you in on a secret!!! I HATE buying a vehicle. But the staff at Mohawk Honda made an otherwi Camren, Alison, Junior, and Ashley were awesome. Let you in on a secret!!! I HATE buying a vehicle. But the staff at Mohawk Honda made an otherwise painstaking experience a wonderful one. A deal was worked out that was palatable, I got a great truck and a great warranty. Thanks guys and gals. I will send any possible business your way. Great start! John Fichera More

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Excellent service I contacted the dealership via a posting on cars.com. Within a half hour they got back to me. Scheduled a test drive the next day and picked up the v I contacted the dealership via a posting on cars.com. Within a half hour they got back to me. Scheduled a test drive the next day and picked up the vehicle soon after. Very smooth process and staff were great to deal with. I got the vehicle I wanted and am very happy with the entire experience. More

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Frienldly and Efficient Mike and Tas made buying a vehicle quick and painless. The day we picked up our car, all documents were ready to be signed upon arrival, and car was Mike and Tas made buying a vehicle quick and painless. The day we picked up our car, all documents were ready to be signed upon arrival, and car was washed, waxed, and fueled up. Thanks again Mohawk! More

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Awsome Team Great Team from start to finish! Ashley hunted for Kia Sorrento's letting me know anytime they received one in. She never gave up! Finally the righ Great Team from start to finish! Ashley hunted for Kia Sorrento's letting me know anytime they received one in. She never gave up! Finally the right one came along. I then decided to make an impromptu visit. This is when I was introduced to Cam. He was great from the start we took it for a spin and knew it was the one. After some negotiations we settled on a deal and they were even able to get the warranty in my budget. Cam called both the bank for payoff and switched my insurance and everything was ready the next day when I picked it up. Thank you! More

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Best Price in Town Did most of my bartering online. Mohawk was the lowest bidder and were willing to match any/all offers I got. Online service from Ashley was super q Did most of my bartering online. Mohawk was the lowest bidder and were willing to match any/all offers I got. Online service from Ashley was super quick and efficient. I gave her my desired price point and options I was looking for and she responded immediately. I ended up purchasing a car within a week of beginning to look. The sales team made sure I didn't have questions and addressed all of my concerns. I had a question for the service department and got a clear answer. As far as car buying goes, this experience was better than I had anticipated. More

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