Ashley Dorschel
Ashley Dorschel at Lexus Carlsbad

Ashley Dorschel | Page 3

Service Consultant

Lexus Carlsbad

5444 Paseo Del Norte
Carlsbad, CA 92008

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59 Reviews
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59 Reviews

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59 Reviews of Ashley Dorschel

April 17, 2022

Dealership Rating
Employee Rating

Service was performed in timely manner. Staff were welcoming and courteous. Car was immaculately cleaned More

by bremd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 24, 2022

Lexus Carlsbad responded

Hello bremd, Thank you for taking the time and giving us 5 stars. We look forward to seeing you on your next visit. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 16, 2022

Dealership Rating
Employee Rating

A carostephic event requiring fuel system replacement made much easier by Ashley’s excellent communication and support. More

by kthompson220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Lexus Carlsbad responded

Hello kthompson220, Thank you for taking the time and giving us 5 stars. We sincerely appreciate you and look forward to seeing you on your next visit. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 15, 2022

Dealership Rating
Employee Rating

Great Service. Loaner terrific. Pick up a d delivery on time. Lexus 50,ooo mile service excellent. More

by kunruh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Lexus Carlsbad responded

Hello kunruh0, Thank you for taking the time and giving us 5 stars. We sincerely appreciate you and look forward to be able to serve you in the future. Have a wonderful day, Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 13, 2022

Dealership Rating
Employee Rating

A/C is working much better. Thanks very much. Ashley was very helpful. Thanks for the loaner. More

by MRRNOBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Claudin

May 24, 2022

Lexus Carlsbad responded

Hello MRRNOBLE, Thank you for taking the time and giving us 5 stars. We sincerely appreciate you and look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 10, 2022

Dealership Rating
Employee Rating

Needed. to recheck alignment and it was reset within spec. My service rep was again great More

by BillL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Lexus Carlsbad responded

Hello Bill, Thank you for taking the time and sending us 5 stars. We sincerely appreciate you and we look forward to serve you in the future. Have a great day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 05, 2022

Dealership Rating
Employee Rating

Donald, Walid, Zac, and the Lexus staff were great and I look forward to working with this site again. They listened to what I needed based on my verbally and non verbally expressed communications. They did More

by Nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donald, Walid, and Zac

Apr 05, 2022

Nicholas responded

Acknowledged

April 01, 2022

Dealership Rating
Employee Rating

Fast, convenient, and sufficient. Ashley Dorschel at Lexus Carlsbad was extremely helpful, and easy to get ahold of for any of your car service needs. Highly recommend this location. More

by Tarek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 31, 2022

Dealership Rating
Employee Rating

This dealer is friendly and professional. It is comforting to know that your car is going to be repaired correctly. As in all of life, you get what you pay for. More

by dbrush
Recommend Dealer
Yes
May 25, 2022

Lexus Carlsbad responded

Hello dbrush, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you doing business with us and we look forward to be able to serve you in the future. Enjoy your week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 31, 2022

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Employee Rating

My LEXUS was picked up my home on schedule and delivered to my home in less than 48 hours in excellent condition. More

by awillia7
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
May 25, 2022

Lexus Carlsbad responded

Hello awillia7, Thank you for taking the time and sending us your feedback, we sincerely appreciate you and look forward to be able to serve you in the future. Have a wonderful week, Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

March 30, 2022

Dealership Rating
Employee Rating

My car always comes back out better then when I turned it in. I always go to Ashley Dorschel my Lexus specialist More

by monbilleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Lexus Carlsbad responded

Hello monbilleb, Thank you for kindly taking the time and giving us 5 stars and your positive feedback and we look forward to be able to serve you on your next visit. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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