Ashley Hernandez | Page 24
Process Director/Customer Relations Director
Vernon Auto Group
3701 Highway 287 West
Vernon, TX 76384
259 Reviews
Write a Review259 Reviews of Ashley Hernandez
March 30, 2015
Awesome!!!! Everyone was super friendly, quick on answers, and very helpful. They gave me the best trade in price. 100% satisfied. Thank you to Ryan Smith, Sales Everyone was super friendly, quick on answers, and very helpful. They gave me the best trade in price. 100% satisfied. Thank you to Ryan Smith, Sales Rep for making this the easiest trade possible. I drove 253 miles to get to Vernon Auto and will do it again for my next purchase. More
Other Employees Tagged: Kyle Echols, Sheri Baird , Ryan Smith
March 17, 2015
Strait up I dealt with Nick Ware he was helpful and strait forward with me. I enjoyed dealing with him . He identified most of the problems and concerns before I dealt with Nick Ware he was helpful and strait forward with me. I enjoyed dealing with him . He identified most of the problems and concerns before I arrived to look at the truck that we eventually purchased. The truck had a few cleaning issues in the interior that I wish had been cleaned better by the detailer and interior cleaner that Nick took it to while we were waiting to sign paperwork. As far as the truck goes I am very happy with it. Now as far as the Finance department Michial Cox he was horrible to deal with. He ended up trying to sell me more and more stuff and tried doubling my payment amount, especially after I had just told him no. Then he was in such a hurry I ended up pointing out some of his mistakes. Other than him I would definitely buy another vehicle from them. More
Other Employees Tagged: Nick Ware
March 17, 2015
Great Experience I was a little apprehensive at first, but Steve Ybarra was very professional and walked me through the car buying process seamlessly. I appreciate the I was a little apprehensive at first, but Steve Ybarra was very professional and walked me through the car buying process seamlessly. I appreciate the great attitudes of everyone I came into contact with at Vernon Auto Group and have already recommended them to a few different friends. Thanks! More
Other Employees Tagged: Steve Ybarra , Ralph Arteaga, Morgan Chavez, I spoke with others via phone, but I cannot remember their names.
February 26, 2015
Excellent experience I was extremely happy with the process of buying my new truck thru the Vernon auto group. I would recommend them to anyone shopping for a vehicle I was extremely happy with the process of buying my new truck thru the Vernon auto group. I would recommend them to anyone shopping for a vehicle More
Other Employees Tagged: Chase Maldonado
February 26, 2015
Great people to deal with I purchased a new F350 crew cab over the phone.I then scheduled a pick up at DFW airport in Texas. Steve coordinated his people to meet my schedule. I purchased a new F350 crew cab over the phone.I then scheduled a pick up at DFW airport in Texas. Steve coordinated his people to meet my schedule. I landed at DFW walked out the front door of the airport and the truck I purchased was sitting by the front door waiting for me. It took about 5 minutes and we were on our way. That is how you make a customer a happy. Great people to work with Thanks again, Kevin H More
Other Employees Tagged: Steve Ybarra
February 11, 2015
Hassle free Randall Winship made buying a vehicle hassle free. We couldn't be any happier with our purchase and the service we recieved. Also, I would like to me Randall Winship made buying a vehicle hassle free. We couldn't be any happier with our purchase and the service we recieved. Also, I would like to mention Melinda hendly for her awesome service and Ashley for following up with us to make sure we were taken care of. More
February 11, 2015
" Easy'est purchase ever " Steve Ybarra was easy to deal with and made my buying experience a pleasure. At know time did I feel pressured and Steve went out of his way to make s Steve Ybarra was easy to deal with and made my buying experience a pleasure. At know time did I feel pressured and Steve went out of his way to make sure this purchase went fast and hassle free. More
Other Employees Tagged: Steve Ybarra , Dan Gomillion
February 10, 2015
Hassle free experience My wife and I decided we wanted a 2015 Ford Escape with some specific options. A search on the Internet brought up only 2 cars within a 200 mile radi My wife and I decided we wanted a 2015 Ford Escape with some specific options. A search on the Internet brought up only 2 cars within a 200 mile radius. I contacted salesmen at both dealerships as I needed to get enough of a trade-in value for our existing car. Jr. worked with us over the phone and email. He answered all our questions and concerns about doing a long distance transaction. We drove the 3 hour trip to Vernon where Jr and Cassie had everything ready for us. We experienced no unexpected surprises and had the smoothest car buying experience. I recommend Vernon Auto Group and ask for Jr. More
Other Employees Tagged: Jr Calvillo , Cassie Cook
February 02, 2015
Great Online Purchase I found and purchased a used 2013 Ford Explore from the internet showroom with Randall. Randall walked me through the purchase of the vehicle, on the I found and purchased a used 2013 Ford Explore from the internet showroom with Randall. Randall walked me through the purchase of the vehicle, on the phone, via text messages and emails. He made me feel comfortable during the entire process and worked with me on my schedule in a very timely manor. He provide me with plenty of information about the vehicle, he told me it was practically new. Now that i've had the vehicle for two days, I would agree it's like new. The price of the vehicle was the best that I could find online with all the features I was looking for. Vernon provided a competitive rate for financing but I chose a different option to finance the vehicle. Finally, they offered to deliver the car to me for an expectable price considering it would have been a 6 hour drive round trip for me. Overall, Randall did a great job and this was an easy online purchase. I would recommend it to any friend. Larry Worked with me and my bank to make sure all the financing went well and walked me through all the necessary paperwork. Ashley called me the first business day to make sure Randall treated me well and set good expectations on my purchase. More
January 29, 2015
2011 gmc 2500hd great salesman Steve gave us an out the door price with no hassle and kept the price very low and within my budget. Could not have ask for a better person. Sent all Steve gave us an out the door price with no hassle and kept the price very low and within my budget. Could not have ask for a better person. Sent all the pics to ensure we were buying a good truck. thank you. Best deal on the internet and someone you can trust. More
Other Employees Tagged: Steve Ybarra