Ashley Isley | Page 4

Original service rep was pleasant. Communication wasn’t the strong point of my experience. Vehicle was in service for 1 month, called several times for update, and it was difficult g Communication wasn’t the strong point of my experience. Vehicle was in service for 1 month, called several times for update, and it was difficult getting folks to give accurate info. Charges were significantly higher than other dealership would have charged, Disappointed to learn, but happy it to have vehicle back. More

by hl-d Verified Customer Verified Customer

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They are very professional, willing to help, the customer service skills are over the top service skills are over the top More

by DAWRIGHT2303 Verified Customer Verified Customer

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I will never purchase another Ford or recommend a purchase or service from Green Ford! purchase or service from Green Ford! More

by JEFFRERY_WHITE Verified Customer Verified Customer

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The service was great curtsy staff reasonably wait time for my vehicle curtsy ride to my job thanks for my vehicle curtsy ride to my job thanks More

by GB Verified Customer Verified Customer

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very professional helpful and explaining what will be done to my auto. Work completed ahead of time done to my auto. Work completed ahead of time More

by donniesanders Verified Customer Verified Customer

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I never received a call that my car was ready I had to call them.! I get there and the gentleman says who told you your car was ready? I said a young lady named Ashley, everyone was looking at each other call them.! I get there and the gentleman says who told you your car was ready? I said a young lady named Ashley, everyone was looking at each other as if they were lost! Finally after looking he finds my car, worse customer service that I have experienced in a long time and on the outside of the building there was another unhappy customer screaming that they had her car since Dec 1, 2022 and it is now Jan 2, 2023 and the car was never repaired.. More

by robin.mcbride91 Verified Customer Verified Customer

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Super fast. Worked me in on short notice. Easy to deal with. Now they will be taking care of my new work truck. Worked me in on short notice. Easy to deal with. Now they will be taking care of my new work truck. More

by bgraham Verified Customer Verified Customer

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Service competed in a timely manner, was satisfied with everything that was discussed and completed everything that was discussed and completed More

by dbbrowns_cleaning Verified Customer Verified Customer

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Good service, but hard to get appointment for my diesel truck. Had to wait a couple weeks for opening, but could not schedule an appointment ahead of time. truck. Had to wait a couple weeks for opening, but could not schedule an appointment ahead of time. More

by KEVIN.HAWKINS Verified Customer Verified Customer

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Unfortunately the part I needed was severely back ordered but this was NOT relayed to me, until I reached out multiple times to figure out what the update was on my car. Infact, I had to reach out multiple t but this was NOT relayed to me, until I reached out multiple times to figure out what the update was on my car. Infact, I had to reach out multiple times for an update. They never contacted me, even if just to say "we are still waiting". More

by sdonovan143 Verified Customer Verified Customer

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