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Ashley Meeks
Ashley Meeks at Serra Nissan
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Ashley Meeks

Service Advisor

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7
51 Reviews
4.7

51 Reviews

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51 Reviews of Ashley Meeks

April 30, 2025

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Employee Rating

Very quick and efficient service and friendly staff Always take care of my needs and inform me of issues More

by AYANNABELLE
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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May 01, 2025

Serra Nissan responded

Thank you for a great review about your experience with our service center! We are very glad to have earned your time and business, and we thank you for your trust in our team! We hope that you will continue to choose Serra Nissan for any of your future vehicle needs and keep us in mind for family or friends as well.

April 29, 2025

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Employee Rating

They did not fix the issue of my vehicle and the more I brought it back the more problems persist. They were adding more issues and didn't want to fix the issue they caused. Sarra Nissan dealership parts a More

by roseman_i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Fuller, Courtney Wilson

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May 01, 2025

Serra Nissan responded

We are very sorry to hear about your experience with our service center and your vehicle concerns. We always strive to provide top-notch customer service and communication, and we take your concerns seriously. We would like to know more about your situation and understand how we can help, so we encourage you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

April 25, 2025

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Employee Rating

I was very satisfied with your service and I will definitely come again thank you very much More

by tejunias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Dragon Zheng, Theo Todd

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Apr 26, 2025

Serra Nissan responded

Thank you for this stellar review - we are so glad to hear about your great experience! We greatly appreciate you trusting our team at Serra Nissan for your vehicle's service, and are thankful for your time and business. We hope you will continue to see us for any future vehicle needs, and share your experience with friends and family!

April 19, 2025

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Employee Rating

great service from beg to end very informative on the spot service great job great communication More

by dmoore21212
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Apr 21, 2025

Serra Nissan responded

Thank you for your great feedback on your recent service visit! We are very grateful that you chose Serra Nissan for your vehicle's service, and we appreciate your trust in our team. We hope to continue to serve you for any future service or sales needs!

April 16, 2025

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Employee Rating

I really appreciate the customer service and quality of work that you'll do and the timely fashion that it is done in More

by harryo0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service department

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Apr 17, 2025

Serra Nissan responded

Thank you for your excellent review, and for trusting our team here at Serra Nissan with your vehicle's service! We greatly appreciate you sharing your time and business with us, and we hope we can continue to serve you for all your service and sales needs!

April 12, 2025

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The service was great and I especially liked Lindsey cooking popcorn it was delicious too More

by howardwells01b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Serra Nissan responded

Thank you for your great review, we are so glad you had a great experience during your service visit! We appreciate your time and business spent with us, and we hope to be able to serve you again for any future service or sales needs you may have!

April 07, 2025

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I am always very happy with my service at Sierra Nissan. They are professional people and my car always looks great. More

by edodd2018dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller

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Apr 08, 2025

Serra Nissan responded

Thank you for your great feedback, and for being a loyal part of the Serra family! We greatly appreciate your time and business with us, and are very glad you have been able to experience the 5-star service we pride ourselves upon. We look forward to serving you in the future, and hope you will recommend us to any friends or family with vehicle needs!

April 02, 2025

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Employee Rating

Bien Todo Perfecto 1 2 3 4 5 6 7 8 9 10 11 12 More

by victor.dominguez2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Serra Nissan responded

¡Gracias por su excelente reseña! Agradecemos su tiempo y preferencia, y esperamos poder servirle en el futuro.

March 29, 2025

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Employee Rating

I’ve been getting service for over 7 yrs and this was by far the worst experience. When I pulled into the garage everyone was sitting at the desk, but no one greeted me or even had the common courtesy to s More

by nisha1284dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 31, 2025

Serra Nissan responded

We are very sorry to hear about your recent experience with our service center. We always strive for clear communication and service with our customers, and we appreciate your feedback as we work to continually improve. If you would like to speak with our service manager about your experience, we invite you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

March 28, 2025

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Employee Rating

The dealership itself was very clean and accommodating. All the staff was friendly and welcoming. More

by janita.e.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2025

Serra Nissan responded

Thank you so much for your wonderful review, and thank you for choosing Serra Nissan! We greatly appreciate your trust in our team, and we are glad to have you as part of the Serra family! We look forward to serving you in the future for all your vehicle needs!

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