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Ashley Meeks
Ashley Meeks at Serra Nissan

Ashley Meeks

Service Advisor

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7
60 Reviews
4.7

60 Reviews

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60 Reviews of Ashley Meeks

June 08, 2025

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Employee Rating

Everything was done professionally and Ashley was very courteous and kind. Thank you Serra Nissan. More

by HAWKINSC16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller

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Jun 09, 2025

Serra Nissan responded

Thank you for your great review highlighting one of our great service advisors! We are grateful to have served you and earned your time and business here at Serra Nissan! We hope that you will continue to choose our team for all your future service or sales needs.

June 03, 2025

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Employee Rating

My appt was Monday 1:30 PM. The vehicle was towed in for $249 out of pocket plus Allstate Roadside used 3 x total (2 jumps @ my home. No loaner vehicle available for Tuesday VA More

by kdkhanboler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cashier & Ms. Mary (main phones) were awesome responsive and kind. Professional.

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Jun 05, 2025

Serra Nissan responded

We are sorry to hear about your recent service experience. Quality service and communication are top priorities to us, and we would like the opportunity to learn more about your experience. We encourage you to call us at 205-856-2544 and ask for Dylan so we can work towards a resolution.

May 25, 2025

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Great experience! Serra Nissan service department was professional, knowledgeable and efficient. It was a much better experience than Benton. We will definitely contin More

by Ginger
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 26, 2025

Serra Nissan responded

Ginger, thank you so much for your glowing review of our service center - it is greatly appreciated! We thank you for choosing our team for your vehicle's service, as well as allowing us to earn your time and business. We look forward to serving you in the future for any service or sales needs!

May 25, 2025

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Employee Rating

They were very good and professional and it didn't take a very long time for my services . More

by MBGOUSBY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller

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May 26, 2025

Serra Nissan responded

Thank you for your great review about your recent service visit! We are very glad to have served you, and we thank you for your trust in our team for your vehicle's service needs. We hope we can continue to serve you in the future as well!

May 22, 2025

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I’m very happy with my new tires - not only did I get a great price for a full set, an alignment, and the installation, but my car drives so smooth and is back to handling really well! More

by lindseygbutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2025

Serra Nissan responded

Thank you for your great review, we are so glad you had a great experience with our service center! We greatly appreciate your time and business spent with us, and we hope to continue to serve you for all your future vehicle needs!

May 15, 2025

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Been having my vehicle serviced there since new and haven’t had any problems or issues More

by Walter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

Serra Nissan responded

Thank you for your positive review of our service center! We appreciate you continually choosing our team at Serra Nissan, and we value you as a member of the Serra family! We look forward to serving you for any future vehicle needs!

May 12, 2025

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Employee Rating

Nice place Nice place to wait. Free water was offered. Wasn't asked to look at cars.... More

by jrvett
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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May 13, 2025

Serra Nissan responded

Thank you for your great 5-star review, and thank you for choosing our team at Serra Nissan for your vehicle's service! We greatly appreciate your time, and we hope that we can continue to earn your business for any future vehicle needs.

May 09, 2025

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I only visited the service department. I can’t make an opinion on the dealership. More

by PETEISBELL1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2025

Serra Nissan responded

Thank you for your 5-star review, Pete! We appreciate your time with us in the service center and thank you for your trust in our team regarding your vehicle's service. We hope that you will come back and see us for your next service as well!

May 07, 2025

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Employee Rating

Service was quick, courteous, and performed well. Everything was clean and in great condition when I got my car back More

by lindseygbutz
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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May 09, 2025

Serra Nissan responded

Thank you for your great review! We are so glad that you chose Serra Nissan for your vehicle's service, and we appreciate your time and business spent with us. We hope to serve you again in the future as well!

April 30, 2025

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Employee Rating

Very quick and efficient service and friendly staff Always take care of my needs and inform me of issues More

by AYANNABELLE
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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May 01, 2025

Serra Nissan responded

Thank you for a great review about your experience with our service center! We are very glad to have earned your time and business, and we thank you for your trust in our team! We hope that you will continue to choose Serra Nissan for any of your future vehicle needs and keep us in mind for family or friends as well.

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