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Ashley Meeks
Ashley Meeks at Serra Nissan

Ashley Meeks

Service Advisor

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7
55 Reviews
4.7

55 Reviews

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55 Reviews of Ashley Meeks

May 15, 2025

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Employee Rating

Been having my vehicle serviced there since new and haven’t had any problems or issues More

by Walter67
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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May 16, 2025

Serra Nissan responded

Thank you for your positive review of our service center! We appreciate you continually choosing our team at Serra Nissan, and we value you as a member of the Serra family! We look forward to serving you for any future vehicle needs!

May 12, 2025

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Employee Rating

Nice place Nice place to wait. Free water was offered. Wasn't asked to look at cars.... More

by jrvett
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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May 13, 2025

Serra Nissan responded

Thank you for your great 5-star review, and thank you for choosing our team at Serra Nissan for your vehicle's service! We greatly appreciate your time, and we hope that we can continue to earn your business for any future vehicle needs.

May 09, 2025

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I only visited the service department. I can’t make an opinion on the dealership. More

by PETEISBELL1
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Recommend Dealer
Yes
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May 10, 2025

Serra Nissan responded

Thank you for your 5-star review, Pete! We appreciate your time with us in the service center and thank you for your trust in our team regarding your vehicle's service. We hope that you will come back and see us for your next service as well!

May 07, 2025

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Service was quick, courteous, and performed well. Everything was clean and in great condition when I got my car back More

by lindseygbutz
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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May 09, 2025

Serra Nissan responded

Thank you for your great review! We are so glad that you chose Serra Nissan for your vehicle's service, and we appreciate your time and business spent with us. We hope to serve you again in the future as well!

April 30, 2025

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Very quick and efficient service and friendly staff Always take care of my needs and inform me of issues More

by AYANNABELLE
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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May 01, 2025

Serra Nissan responded

Thank you for a great review about your experience with our service center! We are very glad to have earned your time and business, and we thank you for your trust in our team! We hope that you will continue to choose Serra Nissan for any of your future vehicle needs and keep us in mind for family or friends as well.

April 29, 2025

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Employee Rating

They did not fix the issue of my vehicle and the more I brought it back the more problems persist. They were adding more issues and didn't want to fix the issue they caused. Sarra Nissan dealership parts a More

by roseman_i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Fuller, Courtney Wilson

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May 01, 2025

Serra Nissan responded

We are very sorry to hear about your experience with our service center and your vehicle concerns. We always strive to provide top-notch customer service and communication, and we take your concerns seriously. We would like to know more about your situation and understand how we can help, so we encourage you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

April 25, 2025

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I was very satisfied with your service and I will definitely come again thank you very much More

by tejunias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Dragon Zheng, Theo Todd

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Apr 26, 2025

Serra Nissan responded

Thank you for this stellar review - we are so glad to hear about your great experience! We greatly appreciate you trusting our team at Serra Nissan for your vehicle's service, and are thankful for your time and business. We hope you will continue to see us for any future vehicle needs, and share your experience with friends and family!

April 19, 2025

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great service from beg to end very informative on the spot service great job great communication More

by dmoore21212
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Apr 21, 2025

Serra Nissan responded

Thank you for your great feedback on your recent service visit! We are very grateful that you chose Serra Nissan for your vehicle's service, and we appreciate your trust in our team. We hope to continue to serve you for any future service or sales needs!

April 16, 2025

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I really appreciate the customer service and quality of work that you'll do and the timely fashion that it is done in More

by harryo0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service department

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Apr 17, 2025

Serra Nissan responded

Thank you for your excellent review, and for trusting our team here at Serra Nissan with your vehicle's service! We greatly appreciate you sharing your time and business with us, and we hope we can continue to serve you for all your service and sales needs!

April 12, 2025

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Employee Rating

The service was great and I especially liked Lindsey cooking popcorn it was delicious too More

by howardwells01b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Serra Nissan responded

Thank you for your great review, we are so glad you had a great experience during your service visit! We appreciate your time and business spent with us, and we hope to be able to serve you again for any future service or sales needs you may have!

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