Ashley Meeks

They were very kind had my car ready when promised I will be back to this dealership be back to this dealership More

by mcayton.74 Verified Customer Verified Customer

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I am satisfied with my service each time It's time for me to get service. to get service. More

by dnc3 Verified Customer Verified Customer

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The service department itself was fine. The workers in the front such as Amanda and another female worker who works the front are extremely rude and unprofessional. They didn’t send a revie The workers in the front such as Amanda and another female worker who works the front are extremely rude and unprofessional. They didn’t send a review for my encounter with them a few days prior so this review will be for both. On Friday December 26 I went for a routine oil change. When I pulled up totje garage, it took a while for them to acknowledge me. I saw two individuals sitting at the desk scrolling on their phones. I continued to inch up until someone finally looked up. Moving forward, I was picked up as I didn’t want to wait at the dealership. After sitting inside for approximately 8 minutes or so I noticed the woman who I encountered at the desk left my car door open. When I confronted her about this as the light being on could drain my battery she stated, oh that’s I habit I have I’ll close it. They had my car for approximately 4 hours or so. When I made the choice to go check on the status of my vehicle, the female worker at that time working in the front told me “well I tried to call you”. She was minting my phone went directly to voicemail despite me showing her I had no missed calls and have never had an issue in the past with being contacted. She dismissed my inquiry and told me my paperwork was in the office. Moving to the following Monday, I went back due to an unfortunate blow out. I encountered Amanda this time. She stated they’d place an order for my tire and it should be there the next morning and she would be contacting me. More than 24 hours passed and no one from Nissan reached out. It took my mother and I going back up to the dealership only to find out by a worker in the service department that the tire had been there since that morning and we were supposed to have received a phone call. Once again, Amanda acted as if this was not her problem even though she guaranteed a call back. Luckily we encountered the manager, Mr. Courtney and he apologized for the lack of communication. Since the staff has changed at the service department, the quality of customer service has truly declined. While I appreciate Mr. Courtney and him being so proactive, the women who work in the front have the worst attitudes and should not be in customer service. More

by Kierra.hutchins Verified Customer Verified Customer

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This visit was very good. Thank you for keeping my car in good running satisfaction for all these years. The dealership has changed over the years, but I am grateful. Thank you for keeping my car in good running satisfaction for all these years. The dealership has changed over the years, but I am grateful. More

by kimyum42 Verified Customer Verified Customer

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Greeted me promptly. Knew my name and asked if I was remaking on site. I was and remaining on site. I was not but she got the correct number to contact me when service w Knew my name and asked if I was remaking on site. I was and remaining on site. I was not but she got the correct number to contact me when service was completed. She called and left me a message when the job was finished. Appeared perfessional and courteous during the whole process. Car was completed and More

by sharnon.hogand Verified Customer Verified Customer

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Prompt, courageous, professional yet relatable. Thank you! Was on time for appointment and spent less than 30 minutes. Thank you! Was on time for appointment and spent less than 30 minutes. More

by danielbj1 Verified Customer Verified Customer

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Didn't not fix the car. Still same issue. Broken. Nobody Will answer or return my phone calls to fix the issue. Still same issue. Broken. Nobody Will answer or return my phone calls to fix the issue. More

by Jamiep25 Verified Customer Verified Customer

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Everyone was friendly. The work done on my care was completed in a timely manner. The work done on my care was completed in a timely manner. More

by DYANCEY84 Verified Customer Verified Customer

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It was too cold in the lounge The place was clean,quiet my time there was short my time there was short More

by canyonblue1855 Verified Customer Verified Customer

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Ashley is amazing no complaints took good care of me I will definitely be back will definitely be back More

by Neshasayles Verified Customer Verified Customer

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