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Ashley Meeks
Ashley Meeks at Serra Nissan

Ashley Meeks

Service Advisor

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
92 Reviews
4.6

92 Reviews

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92 Reviews of Ashley Meeks

November 04, 2025

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Employee Rating

Ashley is amazing no complaints took good care of me I will definitely be back More

by Neshasayles
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Recommend Dealer
Yes
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Nov 05, 2025

Serra Nissan responded

Thank you for your awesome review of your recent service visit! We are glad that you were able to experience the top-notch service we pride ourselves on, and we look forward to serving you in the future!

November 03, 2025

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My husband took my car to the dealership. He said everything went well. Everything went well and the expenses were covered under the warranty. Great transaction. Provided same feedback via ph More

by jen4279
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Nov 04, 2025

Serra Nissan responded

Thank you for your positive review and for recognizing one of our awesome service advisors, Ashley! We appreciate you for choosing our team here at Serra Nissan, and are glad to hear about your excellent service experience. We look forward to earning your time and business in the future!

October 29, 2025

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I was a bit disappointed about the price of the battery but if that fixed my problem, I’ll get over the disappointment. More

by NONE25
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Recommend Dealer
Yes
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Oct 30, 2025

Serra Nissan responded

Thank you for your review and your feedback regarding your service. We appreciate you choosing our team and hope that you were able to experience that top-notch service and worksmanship we pride ourselves on. Unfortunately there are some factors, such as pricing of parts, that are out of our control, but we appreciate your overall positive review!

October 19, 2025

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It was a pleasant visit. The employees were very helpful and friendly. I was very satisfied with my visit. I love Serra Nissan my #1 dealers More

by NO27
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Vince Lavender , Drey

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Oct 20, 2025

Serra Nissan responded

Thank you for your great review, and for trusting our team at Serra Nissan for your vehicle's service! We greatly appreciate the chance to serve you, and are glad to hear about your great experience. We look forward to serving you again in the future!

October 18, 2025

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Quickly greeted me,fast service, not sure if tire pressures checked with tire rotation , check out easy More

by gary@damthing.com
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Serra Nissan responded

Thank you for a great review of your recent service visit! We greatly appreciate you choosing our team at Serra Nissan for your vehicle's needs, and are grateful to have served you. We hope you will return so we can serve you again!

October 17, 2025

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Everyone was friendly and nice. My car was ready in 30 minutes, but I had to pay for 2 hours. I wasn't happy about the charge. More

by carmellanora
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgwell

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Oct 20, 2025

Serra Nissan responded

Thank you for your review, and for your feedback regarding your recent service visit! We greatly appreciate your time and the opportunity to serve you. If you have questions about the pricing of your service, we encourage you to call us at 205-856-2544 and ask for Dylan.

October 15, 2025

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Great service , I will give a reference to friends and family. Have a great day thanks . More

by alexisthompsoncareersdnc
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Workmanship
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Recommend Dealer
Yes
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Oct 16, 2025

Serra Nissan responded

Thank you for trusting our team with your service needs, and for a great review! We are grateful for the opportunity to serve you and earn your business, and we look forward to helping you in the future.

September 27, 2025

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The process was easy and everyone was nice and friendly. I was updated about what was going on with my car. Will be back More

by anglebc27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgwell

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Sep 29, 2025

Serra Nissan responded

Thank you very much for your great review and for choosing Serra Nissan for your vehicle's service! We are always glad to serve you, and are honored to earn your time and business. We look forward to serving you for any future vehicle needs!

September 27, 2025

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I came to get my car checked out they drove the car around the block said I needed some work done on the car the service department charged me 206.00 that was to much it was there job to me know I had More

by PHYLLISMITCHELL568dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Fuller, Courtney Wilson, Amanda Badgwell

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Sep 29, 2025

Serra Nissan responded

We are sorry to hear about your recent experience with our service center. It is our understanding that upon check-in, our service advisors informed you on the diagnostic fee. All customers coming in with a service concern are informed of the fee, and have the option to decline service. However, it is our understanding that you authorized the diagnostic, and our service technicians performed the evaluation on your vehicle. If you would like to discuss this situation further, we encourage you to call us at 205-856-2544 and ask for Dylan.

September 27, 2025

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Employee Rating

Everyone did a great job taking care of my car. Thanks to everyone. Job well done. More

by 4krubyDNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgwell

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Sep 29, 2025

Serra Nissan responded

Thank you for your great review and for visiting our service department for your vehicle's needs! We greatly appreciate the pleasure of your time and business, and we look forward to serving you in the future!

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