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Ashley Meeks
Ashley Meeks at Serra Nissan

Ashley Meeks

Service Advisor

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
85 Reviews
4.6

85 Reviews

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85 Reviews of Ashley Meeks

September 27, 2025

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Employee Rating

I came to get my car checked out they drove the car around the block said I needed some work done on the car the service department charged me 206.00 that was to much it was there job to me know I had More

by PHYLLISMITCHELL568dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Fuller, Courtney Wilson, Amanda Badgwell

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Sep 29, 2025

Serra Nissan responded

We are sorry to hear about your recent experience with our service center. It is our understanding that upon check-in, our service advisors informed you on the diagnostic fee. All customers coming in with a service concern are informed of the fee, and have the option to decline service. However, it is our understanding that you authorized the diagnostic, and our service technicians performed the evaluation on your vehicle. If you would like to discuss this situation further, we encourage you to call us at 205-856-2544 and ask for Dylan.

September 27, 2025

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Employee Rating

The process was easy and everyone was nice and friendly. I was updated about what was going on with my car. Will be back More

by anglebc27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgwell

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Sep 29, 2025

Serra Nissan responded

Thank you very much for your great review and for choosing Serra Nissan for your vehicle's service! We are always glad to serve you, and are honored to earn your time and business. We look forward to serving you for any future vehicle needs!

September 27, 2025

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Everyone did a great job taking care of my car. Thanks to everyone. Job well done. More

by 4krubyDNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgwell

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Sep 29, 2025

Serra Nissan responded

Thank you for your great review and for visiting our service department for your vehicle's needs! We greatly appreciate the pleasure of your time and business, and we look forward to serving you in the future!

September 24, 2025

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Very simple and easy. Service was excellent. Definitely will be the only place I service my car. More

by malekkendricks0702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgwell

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Sep 25, 2025

Serra Nissan responded

Thank you for your great review of your recent service visit! We greatly appreciate you choosing Serra Nissan for your vehicle's service and sharing your experience. We look forward to serving you in the future!

September 18, 2025

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This is a great place to get a car. The people who work here are great and they work with you on everything. More

by meghanholsomback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Dragon Zheng, Theo Todd, Amanda Badgwell

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Sep 19, 2025

Serra Nissan responded

Thank you for an awesome review, Meghan! We greatly appreciate your trust in our team for your vehicle needs, and glad to hear about your excellent experience. We hope we can earn your time and business in the future, and we look forward to serving you!

September 13, 2025

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My experience was great. The service was excellent. The staff at Serra Nissan did a good job of taking care of the customer. Thank you Serra Nissan!👏🏿 More

by adclark420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgwell , Courtney Wilson

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Sep 13, 2025

Serra Nissan responded

We are very glad to hear about your excellent experience with our service center, and we thank you for choosing the team at Serra Nissan! We hope that you will return to see for any future vehicle needs. We look forward to serving you!

September 11, 2025

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Service was great. Ashley was great. Both times service was completed in a timely manner. More

by ransome2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2025

Serra Nissan responded

Thank you for choosing our team at Serra Nissan for your vehicle's service! We are glad to have serve you and to hear about your excellent experience. We hope you will return for any future vehicle needs!

September 07, 2025

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Perfectional timele manner, friendly Atmosphere. Cleanest. activities are done in a Perfectional order with ours vehicles. More

by lakers3260dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgwell

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Sep 09, 2025

Serra Nissan responded

Thank you for your great 5-star review about your recent service visit! We greatly appreciate you trusting our team at Serra Nissan with your vehicle's service, and we thank you for your time and business. We hope we can serve you again in the future!

September 07, 2025

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Great customer service. I felt welcomed and appreciated. I love my 2025 Nissan Sentra. Thanks More

by aishaknox1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgwell

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Sep 09, 2025

Serra Nissan responded

Thank you for your great 5-star review! We are so glad to hear about your awesome experience with our service center, and we thank you for continuing to choose Serra Nissan for your vehicle needs! We hope that we can continue to serve you for any future vehicle needs as well.

September 05, 2025

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Employee Rating

I have been to the dealership 7 times for what should be a simple repair. Each time, there is always an issue for why my car can't be repaired. The body shop has also caused damage to the interior of my dri More

by sallancaster
Recommend Dealer
No

Other Employees Tagged: Ashley Meeks

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