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Ashley Neely
Ashley Neely at Ken Ganley Ford Norton

Ashley Neely | Page 9

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
108 Reviews
4.8

108 Reviews

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108 Reviews of Ashley Neely

March 20, 2025

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Employee Rating

Thank you Franco for helping us get our 24 f150. I will recommend you to my friends and family. More

by joebreeden12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman, Kevin Kneebusch, Matt Palffy

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Mar 21, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed, Joe. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Mar 23, 2025

Ken Ganley Ford Norton responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2025

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Desmond is a great guy! He goes above and beyond to help his people... He has a great smile all the time!!! Thank you Des More

by Karengipson190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Tom Yerace, John Chapman, John Kirchenbauer, Scott Spath, Brianna Worthington

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Mar 21, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Karen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 23, 2025

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We are always more than happy to assist you if anything else comes up. Take care!

March 12, 2025

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Employee Rating

Thank you Franco ! I get all my cars from him. Go see Franco when you need a car. More

by reharris70.rh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman, Scott Spath, Matt Palffy

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Mar 12, 2025

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Please let us know if we can be of any more assistance.

Mar 12, 2025

reharris70.rh responded

Thank you

March 12, 2025

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Employee Rating

Franco was awesome. This is my sixth car bought from him. He always finds me the right car and what I ask for. It’s nice to know that you have someone you can trust and More

by Michael Whetsel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

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Mar 12, 2025

Ken Ganley Ford Norton responded

Thank you, Michael, for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

March 07, 2025

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The service was easy to set up and completed the next business day. Thanks Mark! More

by riddle_icicle_2a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Igleheart

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Mar 07, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Mark and for taking the time to leave us this wonderful feedback!

February 21, 2025

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Employee Rating

Every problem I've ever had I call Ashley they always have the part and get me in that day if not the next and fix every problem I have had More

by jasminedunning126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2025

Ken Ganley Ford Norton responded

It has been a pleasure serving you, Jasmine. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

February 18, 2025

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Employee Rating

Fabulous service, great customer care, extremely knowledgeable, couldn’t ask for anything better from initial call to final follow up More

by andrewjstano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Mike Robinson , Arron

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Feb 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review, Andrew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 06, 2025

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Employee Rating

I’ve always been treated very fairly. We have bought and had pleasant experience. Highly recommend More

by ERIN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

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Feb 07, 2025

Ken Ganley Ford Norton responded

Thank you, Erin, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

January 17, 2025

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Employee Rating

Great work, great team. I would definitely recommend them to all I know Thanks for your service More

by Chsadmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Mike Robinson

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Jan 18, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2025

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Employee Rating

They resolved the problem. The brake pads rubbing on the rotors due to weather, other than that my vehicle was in good condition More

by saundra5814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Saundra! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

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