Check out Ashley O'Ryan's reviews on DealerRater

September 06, 2024

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Employee Rating

People are always so nice. Wait time was very fast. Will be returning in the future 😀 Wait time was very fast. Will be returning in the future 😀 More

by CHRISTYDEAHL99

Verified Customer

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby , Kenneth Crana Jr.

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Sep 08, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks, Christy, for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

September 05, 2024

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Courteous personnel. The service was quick, and the facility was clean and comfortable. I would definitely recommend. The service was quick, and the facility was clean and comfortable. I would definitely recommend. More

by kirk

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Sep 05, 2024 -

Spitzer Ford Dubois, LLC responded

Kirk Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 04, 2024

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Bought truck here new when it was Murray's, Spitzer has honored all agreements we had with former dealership. Arrived early and was able to leave early. Friendly employees. Clean restrooms. TV in waiting honored all agreements we had with former dealership. Arrived early and was able to leave early. Friendly employees. Clean restrooms. TV in waiting area. More

by DEBLAUSER83

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Susan Roush , Kenneth Crana Jr., Lauren Dietz

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Sep 05, 2024 -

Spitzer Ford Dubois, LLC responded

Deb, Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad able to help, and we hope to see you again!

September 04, 2024

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i was not happy with how it was going i fainly did get a call back from gary and he was able to move my car up to being worked on sooner even thew i was not able to get a loner car but it helps and makes th call back from gary and he was able to move my car up to being worked on sooner even thew i was not able to get a loner car but it helps and makes things a lil easyer its nice when someone trys to help you out More

by Jmramsey212000

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Gary Gallaher

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Sep 07, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Sep 07, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 02, 2024

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They could be more friendlier they kind of had an attitude. I'll find another shop to go attitude. I'll find another shop to go More

by aaronstaley1988

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

No

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Sep 06, 2024 -

Spitzer Ford Dubois, LLC responded

Aaron, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Sep 06, 2024 -

Spitzer Ford Dubois, LLC responded

Aaron, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 30, 2024

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Appears that they did everything that was required and on time. Thank you. Thank you time. Thank you. Thank you More

by moyer36

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Susan Roush

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Aug 31, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

August 27, 2024

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Helpful people at service desk that do a great job at keeping me informed along the way. keeping me informed along the way. More

by Fence

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Roush

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Aug 28, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 24, 2024

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They were very nice and I was glad they worked on my car thank you. thank you. More

by FSTOMPIN

Verified Customer

Service Communication

Recommend Dealer

Yes

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Aug 24, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 23, 2024

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It took them 3 hours to do an hour job plus the technician never came out to talk to me the lady behind the desk tried to explain things to me technician never came out to talk to me the lady behind the desk tried to explain things to me More

by Dkumetis

Verified Customer

Service Time

Recommend Dealer

No

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Aug 27, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Aug 27, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 10, 2024

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Very courteous and used valet service was very pleased picked up my car and returned promptly! picked up my car and returned promptly! More

by Ellie

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Susan Roush , Kenneth Crana Jr., Lauren Dietz

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Aug 11, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ellie, please let us know.

Ashley O'Ryan | Page 12

Service Advisor

Spitzer Ford Dubois, LLC

157 Reviews of Ashley O'Ryan

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