They came to my work place and performed a recall while I
was working. Awesome job!
was working. Awesome job!
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by Daveshenk11
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2024 -
Spitzer Ford Dubois, LLC responded
Dave, Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!
Thank you for the service.
It was quick. They gave me a driver to drive back to my work. Cool.
It was quick. They gave me a driver to drive back to my work. Cool.
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by taras.sabadash
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Susan Roush
, Kenneth Crana Jr.
Aug 05, 2024 -
Spitzer Ford Dubois, LLC responded
Tara, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!
very smooth, great atmosphere.
In and out quickly, Robin was superior in every way, she needs a raise.
In and out quickly, Robin was superior in every way, she needs a raise.
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by DirkDiggler
Service Price Transparency
Jul 29, 2024 -
Spitzer Ford Dubois, LLC responded
Dirk, we are truly delighted to know that service with Robin was superior and your recommendation for others to check us out goes a long way! Your time and trust in us for your safety and comfort gives much validation that our excellent workmanship here at Spitzer Ford Dubois is appreciated. We wish you enjoyment in your Hyundai until next time!
I purchased my truck at Spitzer 2 years ago.
I have taken it to them for oil changes at the required intervals. I also purchased tires for the truck when I reached 35K miles. This visit was f
I have taken it to them for oil changes at the required intervals. I also purchased tires for the truck when I reached 35K miles. This visit was for the annual PA State Inspection. The service has always been excellent, and the price has also been very reasonable.
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by Dave M
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2024 -
Spitzer Ford Dubois, LLC responded
Dave, it is to our delight that you have always had excellent service with us at Spitzer Ford Lincoln Dubois! It is our honor to have your loyalty and recommendation for others to work with us. Thank you for trusting us with your safety and comfort on the road and we wish enjoyment on your travels in your Ford!
On time, good customer relations, keep you informed of
the progress, do there best to keep the price manageable.
the progress, do there best to keep the price manageable.
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by sandyk
Service Price Transparency
Jul 24, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Sandy, and don't hesitate to let us know if we can be of further assistance.
I feel that your”shop fee”is a clear case of xxxxxx the
customer. over $150.00 an hour is extremely high for a diagnostic charge. The staff is very friendly and helpful,, but your prices for service are wa
customer. over $150.00 an hour is extremely high for a diagnostic charge. The staff is very friendly and helpful,, but your prices for service are way too high. I will definitely not use your dealership again for any service or to purchase a vehicle.
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by B. Palmer
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lauren Dietz, Morgan was very pleasant to talk to.
Jun 22, 2024 -
Spitzer Ford Dubois, LLC responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Jun 22, 2024 -
Spitzer Ford Dubois, LLC responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Jun 22, 2024 -
B. Palmer responded
My phone # is 412-874-5436
Please have a service manager or dealership manager contact me.
I bring my car in for service/maintenance and I’ve have
always been treated very well. Appointments are prompt and the reason for the “car visits” are remedied and performed professionally.
always been treated very well. Appointments are prompt and the reason for the “car visits” are remedied and performed professionally.
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by Sttruman
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Fantastic service department, fast and efficient,
everyone there was very nice and knowledgeable. Highly recommend
everyone there was very nice and knowledgeable. Highly recommend
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by GDONNER69
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Was able to get in even before my appointment,very great
people,every thing went well,thank you
people,every thing went well,thank you
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by DRCAMAR069
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for sharing your positive experience with us! We are glad that our team took great care of you. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!
The service manager is very arrogant the rest of the
people where great and knowledgeable
people where great and knowledgeable
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by felixnash33
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2024 -
Spitzer Ford Dubois, LLC responded
Providing a positive experience is our top priority, Felix, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Jun 02, 2024 -
Spitzer Ford Dubois, LLC responded
Providing a positive experience is our top priority, Felix, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.