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Ashley O'Ryan
Ashley O'Ryan at Spitzer Ford Dubois, LLC

Ashley O'Ryan | Page 13

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

4.8
159 Reviews
4.8

159 Reviews

Write a Review

159 Reviews of Ashley O'Ryan

August 23, 2024

Dealership Rating
Employee Rating

It took them 3 hours to do an hour job plus the technician never came out to talk to me the lady behind the desk tried to explain things to me More

by Dkumetis
Service Time
Recommend Dealer
No
Print
Aug 27, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 10, 2024

Dealership Rating
Employee Rating

Very courteous and used valet service was very pleased picked up my car and returned promptly! More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry , Kenneth Crana Jr., Lauren Dietz, Susan Roush

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Aug 11, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ellie, please let us know.

August 06, 2024

Dealership Rating
Employee Rating

They came to my work place and performed a recall while I was working. Awesome job! More

by Daveshenk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry , Susan Roush

Print
Aug 06, 2024

Spitzer Ford Dubois, LLC responded

Dave, Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

August 05, 2024

Dealership Rating
Employee Rating

Thank you for the service. It was quick. They gave me a driver to drive back to my work. Cool. More

by taras.sabadash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr., Susan Roush

Print
Aug 05, 2024

Spitzer Ford Dubois, LLC responded

Tara, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

July 29, 2024

Dealership Rating
Employee Rating

very smooth, great atmosphere. In and out quickly, Robin was superior in every way, she needs a raise. More

by DirkDiggler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry , Kenneth Crana Jr., Lauren Dietz, Susan Roush

Print
Jul 29, 2024

Spitzer Ford Dubois, LLC responded

Dirk, we are truly delighted to know that service with Robin was superior and your recommendation for others to check us out goes a long way! Your time and trust in us for your safety and comfort gives much validation that our excellent workmanship here at Spitzer Ford Dubois is appreciated. We wish you enjoyment in your Hyundai until next time!

July 26, 2024

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Employee Rating

I purchased my truck at Spitzer 2 years ago. I have taken it to them for oil changes at the required intervals. I also purchased tires for the truck when I reached 35K miles. This visit was f More

by Dave M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 26, 2024

Spitzer Ford Dubois, LLC responded

Dave, it is to our delight that you have always had excellent service with us at Spitzer Ford Lincoln Dubois! It is our honor to have your loyalty and recommendation for others to work with us. Thank you for trusting us with your safety and comfort on the road and we wish enjoyment on your travels in your Ford!

July 23, 2024

Dealership Rating
Employee Rating

On time, good customer relations, keep you informed of the progress, do there best to keep the price manageable. More

by sandyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Roush

Print
Jul 24, 2024

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Sandy, and don't hesitate to let us know if we can be of further assistance.

June 18, 2024

Dealership Rating
Employee Rating

I feel that your”shop fee”is a clear case of xxxxxx the customer. over $150.00 an hour is extremely high for a diagnostic charge. The staff is very friendly and helpful,, but your prices for service are wa More

by B. Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lauren Dietz, Morgan was very pleasant to talk to.

Print
Jun 22, 2024

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 08, 2024

Dealership Rating
Employee Rating

I bring my car in for service/maintenance and I’ve have always been treated very well. Appointments are prompt and the reason for the “car visits” are remedied and performed professionally. More

by Sttruman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Roush

Print
Jun 08, 2024

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 03, 2024

Dealership Rating
Employee Rating

Fantastic service department, fast and efficient, everyone there was very nice and knowledgeable. Highly recommend More

by GDONNER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry , Kenneth Crana Jr., Lauren Dietz, Susan Roush, Cory grunthaner

Print
Jun 04, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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