Ashley was responsive and professional through the entire
process. I've never had an easier time purchasing a car. I really appreciated how detailed and prompt she was in meeting all my needs and answering a
process. I've never had an easier time purchasing a car. I really appreciated how detailed and prompt she was in meeting all my needs and answering all my questions.
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by M. Nelson
Other Employees Tagged:
Ashley Ramsey
Jan 23, 2020 -
Sport Mazda responded
I am grateful to Ashley Ramsey for the caring and professional manner she provided during your recent car buying experience at Sport Mazda. Thank you so much for letting others know about her and your visit.
Our car buying process has been designed to be as customer friendly as possible. My great sales team has embraced the idea that our customers deserve our best at every time. Listening to you and learning your wants, needs and special conditions is our first step. And, then we do our best to get you exactly what you want. It sounds easy, but it means that we must makes sure to answer all your questions and address all your needs and concerns, before you make a car buying decision. It is what you deserve, and expect, every time you visit Sport Mazda. I am so happy to hear that Ashley did that for you and made sure that you had and enjoyable and successful experience.
Thank you for being our valued customer and welcome to the Sport Mazda Family. May you enjoy every single mile you drive and may each be safe, happy and fun, for you and yours. Your new Mazda comes with many features that have been designed to provide the FEEL ALIVE sensation every time you are behind the wheel. I know you will grow to love your Mazda. And, remember, we will always be here to support you. JAY MEALEY, OWNER
This is how all dealers need to operate!
I had been researching a 2019 Mazda Miata MX-5 RF for weeks now. I have been dealing with three dealers in particular about purchasing a vehicle. On
I had been researching a 2019 Mazda Miata MX-5 RF for weeks now. I have been dealing with three dealers in particular about purchasing a vehicle. One closest to my house doesn't even keep the car. I have to order it new from Mazda but go test drive elsewhere. Another on was thousands higher and were not in the ballpark on price. Another closer to Orlando was working with me, but the back and forth was becoming annoying. I started to read reviews on these dealerships and in a few of them Sport Mazda came up, so i decided to look at their inventory (01/15/2020). I found the car I wanted, so I thought, and sent a prince quote request. I realized after that the vehicle was an automatic and not a manual like I wanted.
01/16/2020 I received a phone call from Ashley Ramsey, and I explained to her what i wanted and she said that she would see if she could get one that I wanted and would work up a price quote along with an evaluation of my trade in. In no time I got a price for my trade in that was on par with what I was expecting. Ashley got me a price, one that I was happy with, from the first quote. No need to go back and forth. I tried but they were so well priced, I didn't expect them to go lower but I hoped lol. I asked if the price was guaranteed provided my trade in was as I stated. Ashley assured me that it would all she had to do was get the vehicle from another dealership. The same evening she told me that it would be transferred the next day. I made plans to go and pick it up the same day.
01/17/2020 I drove 2 hours and got to the dealership around 4 pm and the car was there, as promised. We went over some numbers. I was not sure about a couple of the fees and they were explained to me. One of the fees that I wasn't happy with. One of the sales managers, Jason Santiago came to speak to me about them and offered to reduce one of them. All of this lasted maybe 5 minutes. Not like other dealerships where the sales person keeps going back and forth. I was happy with the price and we moved on. On a side note there is no ridiculously high dealership fee. There are no dealership fees. There are other fees but minimal compared to others. I had one dealership quoting me $800 and another around $1100 plus other fees!
Michael in financing got me in and out no fuss. The Mazda expert, Gisell Soto, showed me the basics of the vehicle and helped me with settings so that the vehicle was setup the way I needed it to be. This entire process took 2.5 hours. I was out and on my way back home by 6:30pm. This is how dealerships need to work.
On a side note the car that I bought was transferred from another dealer that I was talking to and they were going to charge me much more for the same vehicle. I hate dealing with car dealers because they keep making you back and forth and try this pressure game. I always go in on the offensive and I will walk. No car is that important to me that I will overspend (in my mind at least). These guys made it so easy and I am glad I gave them the business and if the need arises again I will definitely use them again. The 2 hour drive is worth saving thousands of dollars. Thank you Ashley for making this the least painful dealership experience I have had.
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by Kamal D.
Jan 19, 2020 -
Sport Mazda responded
Kamal, Thank you for one of the best testimonials I have ever read. You tell about the Sport Mazda Car Buying Experience much better than I can and have lived it to boot. I am very, very grateful to you for letting others know about your experience at my dealership. It is wonderful customers like yourself, that have motivated us to make so many changes to benefit our customers, and resulted in national and Florida awards for customer service. I am proud to have you as our customer.
I am happy to be a Mazda dealer and proud of our products. Over the years, I have come to know that the Miata customers are very loyal to their car, and will not settle for anything less than the Miata they want. Your choice of a Mazda Miata MX-5 RF is a great one. It is beautiful and has the drive that has a special name, the FEEL ALIVE sensation. Mazda originated the name based on the Miata and the drive it is famous for. Now duplicated on all the Mazda models, it is something we take pride in, and our customers enjoy immensely. The addition of so many new features to provide even more comfort, safety and performance make the Mazda Miata MX-5 RF a real fine car to own and drive. Thank you for choosing this fine car.
I want to welcome you to our Sport Mazda Family of Staff and Mazda Owners. It is a growing family that is really dear to us and we look forward to providing you the support you need throughout your ownership. The entire staff at Sport Mazda wishes you many, many miles of safe, happy and fun Mazda Miata driving.
Thank you for the kind comments for Ashley Ramsey, Jason Santiago, Gisell Soto, and the great service they provided you during your purchase visit. It takes a great team to make a great service experience, and I am proud to have many men and women who care about our products, our name, and our customers. Thank you for letting them know they are appreciated.
I also want to thank you for walking through the complete process. Many of the details you provided are those of concern to potential car buyers, and your firsthand account is very clear and precise. I believe that your testimonial will mean a great deal to the Sport Mazda reputation. I cannot thank you enough.
You will always be welcome at my dealership and we look forward to additional opportunities to provide you the service you deserve, and should expect, at Sport Mazda. You will always have friends at the dealership and may each and every mile you drive be special moments for you and yours.
JAY MEALEY, OWNER
Great experience overall!!!! I started looking to buy a
car about 2 months ago ( maybe more) Ashley was very helpful and knowledgeable, prompt to answer all my questions and concerns. I will highly recomme
car about 2 months ago ( maybe more) Ashley was very helpful and knowledgeable, prompt to answer all my questions and concerns. I will highly recommend her.
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by Meryl Lobo
Other Employees Tagged:
Ashley Ramsey
Jan 13, 2020 -
Sport Mazda responded
Meryl, So glad that you found the new Mazda you wanted at Sport Mazda. We certainly appreciate you choosing us and look forward to providing you the support you need throughout your ownership. Loaded with great features, I hope you grow to love your new Mazda and enjoy many, many miles of safe, happy and fun driving. We welcome you to the Sport Mazda Family of Staff and Mazda Owners.
Thank you for taking your time to write this kind review. I know Ashley Ramsey will appreciate knowing that you enjoyed the service she provided enough to highly recommend her to others. It is a mark of your trust and something that we will work very hard to be sure you are not disappointed at giving. We are all so glad that you chose Sport Mazda and you will always be welcome here. JAY MEALEY, OWNER
A Pleasant Buying Experience
I started looking online for my car and Mark was the first person I dealt with through email and eventually phone. I do not live close to the dealersh
I started looking online for my car and Mark was the first person I dealt with through email and eventually phone. I do not live close to the dealership but looked up the reviews and I liked what I read. Mark made the experience stress free with no pressure. We had an agreement started before I even walked into the dealership, which made the whole process easier. When I arrived at the dealership I met Ashley and she was very friendly and accommodating. She handed me the keys to my car and said I could check it out, so we spent a bunch of time exploring. Even when I went in with the finance guy, Miguel, he did not push a lot of stuff on me that I did not need. This is the first time I have ever bought a new car. I was not looking forward to the stress and pressure, however I had a really good experience at this dealership and I would definitely recommend them.
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by Karen
Other Employees Tagged:
Mark Cappetta, Ashley Ramsey
Jan 01, 2020 -
Sport Mazda responded
Karen, I cannot tell you how much I enjoyed reading the account of your recent car buying experience at my dealership. It sounded to me like you appreciate the way Mark, Ashley, and Miguel treated you with respect and made every effort to make your visit enjoyable and successful. We call the process the Sport Mazda Car Buying Experience and it is designed to provide every customer the treatment that they deserve and want. I am so happy that it was good enough for you to write a wonderful testimonial and to recommend Sport Mazda to others.
Please enjoy your new Mazda and I want to welcome you to our Sport Mazda Family. We all wish you many safe, happy and fun miles and the enjoyment of the FEEL ALIVE sensation every time you are behind the wheel. Although you do not live close to our dealership, we hope to see you whenever you need support for your Mazda, and will be here throughout your ownership to be of assistance.
You mentioned about looking up reviews before you came. Please know that we have been blessed with so many great customers who have provided over 9,000 on-line reviews with a 4.9 out of 5 average. Our caring customers have made sure others know about their experiences, like your own, and have motivated our staff by commending them for the service they provide. Believe me, it is wonderful customers, like yourself, that have made this dealership and we look forward to returning the favor by providing each and everyone our best, every time.
Thank you so much, we wish you a wonderful New Year and may every day of the year bring you happiness and prosperity.
JAY MEALEY, OWNER
Great experience overall
We visited Sport Mazda to check out and test drive the CX5 that is now ours. I have to say the service overall was very good, no pushy selling and we
We visited Sport Mazda to check out and test drive the CX5 that is now ours. I have to say the service overall was very good, no pushy selling and we felt comfortable with the deal we got. Our sales Rep was Ashley she was so good when it came to answering questions even after we left the dealership. She made us feel very comfortable with our purchase. I highly recommend Ashley!!
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by Freddy & Arlene
Dec 30, 2019 -
Sport Mazda responded
We welcome you to the Sport Mazda Family and wish you many safe, happy and fun miles in your new Mazda CX-5. It is a beauty and loaded with features that will provide you the FEEL ALIVE sensation every time you get behind the wheel. We will be here to support you throughout your ownership and look forward to your future visits. Thank you for choosing Sport Mazda.
I want you to know how much I appreciate your testimonial and the kind things you had to say for your salesperson, Ashley Ramsey. I know she will be very happy and it will mean a great deal to her to know that she made a real difference for you by making your car buying experience enjoyable and successful. Recommending her to others is very nice of you. Thank you so much.
May you and yours have a very Happy New Year and may the coming year bring you even more happiness and prosperity. JAY MEALEY, OWNER
Ashley went above and beyond to help me with getting my
new Mazda. She is professional and she truly cares! She goes all the way to make sure she makes deals happen with your best interest in mind and she
new Mazda. She is professional and she truly cares! She goes all the way to make sure she makes deals happen with your best interest in mind and she is the absolute best. I will forever be thankful for how she made me a priority and not just a number. She’s the best!
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by Kendalloconn
Other Employees Tagged:
Ashley Ramsey
Dec 29, 2019 -
Sport Mazda responded
Kendall, I am very glad to hear that Ashley Ramsey made sure you received the absolute best service during your recent Mazda car buying experience here at Sport Mazda. She is a caring and knowledgeable Mazda professional and I have every confidence that she did her very best to make sure you were treated with the respect you deserve.
We both want to thank you for your testimonial and your many kind comments. We are proud to have you as our valued customer and welcome you to the Sport Mazda Family. Please enjoy your new Mazda and remember that we will always be here when you need us. May every single mile you drive in your new Mazda be loaded with FEEL ALIVE enjoyment and may each be safe, happy and fun.
May you and yours celebrate a Happy New Year and may the coming year be good to you all. JAY MEALEY, OWNER
Came from Atlanta, worth the effort
I was searching for a Mazda 6 for my son and found a number of cars on Auto Trader etc and settled on a certified model at Sport. Ashley Ramsey was g
I was searching for a Mazda 6 for my son and found a number of cars on Auto Trader etc and settled on a certified model at Sport. Ashley Ramsey was great to work with, very responsive and knowledgeable. I bought the car without seeing it or driving it but when I flew into Orlando to pick it up and drive back to Atlanta, there were no surprises. Exactly what I expected. Mike Craig-Voyk made the paper work a breeze and I was on my way driving home. Great service and price on the exact car I wanted. Keep up the great work.
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by teckstro
Verified Customer
Verified Customer
Dec 23, 2019 -
Sport Mazda responded
Teckstro, It was our pleasure to make your visit to Sport Mazda worth the trip and we are so happy that you chose us for your son's certified Pre-Owned Mazda 6. I am glad that you found everything you expected. It is always our intention to provide you all the service you deserve and should expect from a good Mazda dealership.
I am grateful to Ashley and Mike for the service they provided you and thank you for letting others know about their good work. We are so glad to have you as our valued customer and thank you again for this great testimonial.
May you and yours enjoy a Very Merry Christmas and Happy New Year. We wish that every day is a safe, happy and fun day for all.
JAY MEALEY, OWNER
Great Experience!
Ashley at Sport Mazda was such a pleasure to work with, She made the process so easy. No pressure, no hassle, on the CX-9 I was looking for.
Deliver
Ashley at Sport Mazda was such a pleasure to work with, She made the process so easy. No pressure, no hassle, on the CX-9 I was looking for.
Delivery was fast and easy, I highly recommend.
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by richardr
Other Employees Tagged:
Ashley Ramsey
Dec 12, 2019 -
Sport Mazda responded
Richard, Thank you for letting others know about your Mazda buying experience here at Sport Mazda. I know that Ashley will appreciate every nice thing you had to say about here, just as I do. Our salespeople make the difference for our customers and it is always nice to hear.
I am very happy that your car buying experience was pressure and hassle-free with a fast and easy delivery. I know you will enjoy your new Mazda CX-9. It is loaded with features that will make sure you have a FEEL ALIVE experience every time you get behind the wheel. It is the kind of car that is luxurious but with a less than premium price. Please enjoy every single mile you drive and may you and yours always have safe, happy and fun drives in you new Mazda CX-9.
Merry Christmas and Happy New Year to you and yours from all of us here at Sport Mazda. JAY MEALEY, OWNER
6 out of 5 stars
Car shopping can be such a stressful experience but I can honestly say at Sport Mazda... it was not. From beginning to end, the entire process was a b
Car shopping can be such a stressful experience but I can honestly say at Sport Mazda... it was not. From beginning to end, the entire process was a breeze. It started with an online chat and inquiry on their website, where I received great follow up and communication with Sean.
Ashley, Mike and Jazelle were the people I worked with while at the dealership. They were all extremely friendly and each had such a kind and approachable personality which made the whole thing a great experience.
I am officially in love with my new car and I would recommend this place to everyone.
Thanks again!! :D
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by nlvictoria
Other Employees Tagged:
Michael Craig-Voyk
, Sean Koller, Ashley Ramsey, Jazelle - car walk through
Dec 30, 2019 -
Sport Mazda responded
It was our pleasure to provide you a car buying experience you could enjoy and most certainly deserved. It is what you can always expect each and every time you visit Sport Mazda. A great staff with one purpose and that is to make our customers happy.
Thank you for recounting your experience to others. It means a lot to us all to know that each and every member of our sales-finance team was appreciated for the service they provided. I can assure you it means a lot and that you will always have friends at the dealership here.
The best is that you LOVE your new Mazda. We are so happy you are a member of our Sport Mazda Family and want you to enjoy every single mile you drive in your new Mazda. We will always be here to make sure you and your car are well cared for and that every time you are behind the wheel, you can experience the Mazda FEEL ALIVE sensation.
Thank you very much for recommending Sport Mazda to others.
May you and yours celebrate a Merry Christmas and Happy New Year and may every day be safe, happy and fun for all.
JAY MEALEY, OWNER
GIVE Ashley A RAISE!!! She was AMAZING!!
Ashley was so AMAZING and Personable.. kind and understanding. She turned what was a really bad experience at another dealership into the VERY BEST e
Ashley was so AMAZING and Personable.. kind and understanding. She turned what was a really bad experience at another dealership into the VERY BEST experience I have EVER had!!! I will definitely be going back to her and Michael the loan officer. He also was absolutely Wonderful! I’m going to recommend the entire team ther to all my friends and family. It so nice to see when a team work so hard together and stay so positive and understanding that I will be probably be back very soon for our next family l’s car purchase soon! Thank you to the entire dealership and a special thank you to Ashley and Michael.. I’m super impressed and completely satisfied above and beyond I could have ever thought! Give them both RAISES!!!
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by LaVonne and Heath
Jan 01, 2020 -
Sport Mazda responded
Lavonne and Heath, It was certainly our pleasure to have you as a new Mazda customer here at Sport Mazda. I want to thank you so much for the testimonial and the many kind words for Ashley and Michael, your sales and finance team. It is always nice that the staff knows how much their service meant to you and it certainly provides a motivation to make every customer receive their best. It is also great to hear that you were so impressed with them that you are recommending their entire team and this dealership to all your family and friends. That trust means everything to us.
Welcome to our Sport Mazda Family of Staff and Mazda Owners. We will work hard to make sure you enjoy every single mile you drive in your new Mazda and will be here to support you throughout your ownership. Please enjoy your new Mazda and the FEEL ALIVE sensation that you experience every time you are behind the wheel. Loaded with features for safety, entertainment, and comfort, the beautiful new Mazdas are a great investment.
We wish you and yours a wonderful Christmas and New Year holiday season. May the coming year provide you and yours nothing but happiness and prosperity. Just as you wished it for Ashley and Michael, we wish it for you. You will always be welcome at Sport Mazda.
JAY MEALEY, OWNER