Ashley Whitmire
Ashley Whitmire at Thomas Chrysler Dodge Jeep Ram of Highland

Ashley Whitmire | Page 4

Sales

Thomas Chrysler Dodge Jeep Ram of Highland

9604 Indianapolis Blvd
Highland, IN 46322

Contact Me
5.0
119 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

8 yrs, 10 mos

5.0

119 Reviews

Write a Review

119 Reviews of Ashley Whitmire

October 19, 2021

Dealership Rating

Great experience. Very friendly staff! It couldn't have been a smoother process. I definitely would go back there! More

by B3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neville weer

Oct 19, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland appreciates the 5-stars and feedback. The team is glad your experience was great. We look forward to future visits. Safe travels.

October 19, 2021

Dealership Rating
Employee Rating

Ashley W was the absolute best! Great experience purchasing a custom 2021 Jeep Wrangler Unlimited. Always on hand with updates! More

by Mike Turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Mike! Thank you for the 5-stars and feedback. The team is glad your experience was the absolute best. We look forward to future visits. Safe travels in your 2021 Jeep Wrangler Unlimited!

August 26, 2021

Dealership Rating
Employee Rating

Ashley helped us get through the process very quick and painlessly. We are very happy with their customer service. More

by Robblount205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the 5-stars and feedback. The team is glad your experience was quick and painless. Safe travels on the road ahead!

August 22, 2021

Dealership Rating
Employee Rating

The Service, At Thomas Dodge, Has Been Consistently Great Over Many Years. We Always Look Forward To Receiving Our Service On Our 2005 Chrysler 300 From Thomas Dodge More

by dewitt3026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, We always look forward to your visits. It is wonderful that you have consistently received great service from our team. At Thomas Dodge Chrysler Jeep of Highland we appreciate your return business and we look forward to your next visit.

Aug 23, 2021

dewitt3026 responded

Thank You Thomas Dodge

August 17, 2021

Dealership Rating
Employee Rating

They made this experience so worth my time, my husband and I both have put our trust in the wonderful salespersons here, will recommend them to friends and family More

by msdennie2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Kroll

Aug 17, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership here at Thomas Dodge Chrysler Jeep of Highland. Thanks again for the recommendation, and have an amazing day!

August 11, 2021

Dealership Rating
Employee Rating

Bought out a lease. Promised a detail. Waited 2 hours for an express wash. Sent me out in a hail storm. Don’t trust them. More

by jblink
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Nady Boutros , Danny O'Bannon, Mike Rzonca

Aug 11, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for bringing your recent sales visit to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Jimmy Thomas 219-924-6100

Aug 11, 2021

jblink responded

On Friday July 23rd, I went in to the dealership around 4 PM. I was interested in purchasing my van out of a lease. I spoke with Ashley and went over the options. As part of the agreement in making my purchase I asked for two new batteries for my key fobs and detail of the van. She said absolutely. Unfortunately, she said most of her workers were gone for the night by the time we completed the transaction. She told me I would need to make an appointment in order to get my key fob batteries and the detail. Fast forward to this morning. The first guy I spoke with said to take my car around to the service department. I did. The service guy said he couldn’t detail my car without proof from the day of the transaction. He then said he would go and talk to the sales department. They said they would “handle” it. After about an hour, one guy came out with one of the fobs. I asked where the other one was. He said, well he needs it to be able to drive it. Made sense. About 75 minutes later, I looked outside. My van was sitting there. I asked the sales guy why my van was there. He said, he thought it had been taken care of. He said he would take care of it himself. He ran it through automatic wash. He came back and said “all done”. He said there were a lot of bugs. I of course knew this. I said I was promised a detail. He said he wouldn’t do that. I said, that every used car gets a detail before it goes up for sale. He said, no. We usually just send it in for a quick wash. I know that’s a lie. I walked outside. Mind you it was pouring down rain. It started hailing approximately one mile away. The bugs still aren’t off. Nothing was vacuumed. Nothing was done except for a cheap automatic wash that could have been at any local gas station. I cleaned out the van last night. I left cross country practice early today. It’s a 45 minute drive from my hometown to the dealership. And all of that plus waiting nearly 3 weeks for a 4 minute automatic car wash doesn’t seem fair for a customer who not only leased a vehicle from you but also bought the same vehicle 3 weeks ago. I spent nearly 4 hours of my day preparing for this nonsense. Thank you for listening.

July 10, 2021

Dealership Rating
Employee Rating

Ashley goes above and beyond to help me find exactly what type of vehicle I am looking for. She has sold me my last 3 SUV’s. More

by mvh0812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the amazing review! Our Sales Team here at Thomas Dodge Chrysler Jeep of Highland is always here to provide you with an excellent sales experience. We hope to see you again for your next SUV or whatever vehicle is next!

June 15, 2021

Dealership Rating

Very easy and pleasant to work with. Everyone was willing to help and gave us what we were looking for. Will definitely go back when another vehicle is needed. More

by rliapis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Kroll, Robert Heady

Jun 16, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Thomas Chrysler Dodge Jeep Ram Highland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 02, 2021

Dealership Rating
Employee Rating

Very awesome staff. Ashley was absolutely amazing. She went over multiples specs and warranties and everything you need to know learning about purchasing a car. Would highly recommend to anyone to go to T More

by josh6893
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Kowalski, Nady Boutros

Jun 03, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Josh! Thank you for the 5-star rating. We are glad your experience at Thomas Chrysler Dodge Jeep Ram Highland was an awesome one. We look forward to future visits. Safe travels on the road ahead.

April 25, 2021

Dealership Rating
Employee Rating

I would like to thank Tim and Joe, they made my lease seamless and easy. I would definitely recommend Thomas Dodge and your team to anyone. More

by crushe00
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Kroll, Joe Heisler

Apr 27, 2021

Thomas Chrysler Dodge Jeep Ram of Highland responded

We know the importance of having a great experience when purchasing or servicing your car. We're so glad that we lived up to your expectations and we'll give a shout out to Tim and Joe! Thanks for your business here at Thomas Chrysler Dodge Jeep Ram Highland.

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