Athena Lindquist
Athena Lindquist at Hoffman Audi of East Hartford

Athena Lindquist | Page 13

Advisor

Hoffman Audi of East Hartford

700 Connecticut Blvd
East Hartford, CT 06108

5.0
163 Reviews
5.0

163 Reviews

Write a Review

163 Reviews of Athena Lindquist

June 10, 2016

Dealership Rating
Employee Rating

Best service department hands down! I've owned many different premium brand vehicles and I have to say that Hoffman Audi blows them all away. Audi in general has amazing service, but Ho More

by DAVE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Gough, Adrian Hester, Elliot Matos, Jason McGinnis

June 08, 2016

Dealership Rating
Employee Rating

NH lady gets 5 star treatment! I live in NH but work in CT Monday-Thursday. On Tuesday evening I had a malfunction light appear. I called the service department and from that point More

by MAURAWB0884
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 08, 2016

Dealership Rating
Employee Rating

Great service I dropped my car off overnight to have a check engine diagnosis and was able to pick my car up the next day with all of the issues fixed and very frie More

by N.RICH92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 06, 2016

Dealership Rating
Employee Rating

Not satisfied with there work My car was pulling to the right when they returned my car back to me which wasn't pulling when I drove it 60 miles to the dealership, which I know for More

by CLUFFMINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mechanic

Jun 21, 2016

Hoffman Audi of East Hartford responded

Hello CLUFFMINTER, Thank you for choosing Hoffman Audi of East Hartford. We apologize for the frustration you experienced during your recent service visit. I have been informed by our Service Manager, Elliot Matos that after repairing the vacuum leak our technician recommended suspension and front end work which you declined to have completed. We would be happy to assist further as your satisfaction and safety is our goal. When it is convenient for you would you please call (860) 290-6168? We look forward to seeing you soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

Dealership Rating
Employee Rating

Amazing service as usual!! I just had my 25,000 mile service done on my 2015 Audi A3. I can't say enough about Hoffman service department and sales person Steve Stellar. They tr More

by LISAGB83031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Steller

May 30, 2016

Dealership Rating
Employee Rating

Terrible detail I brought my car in for a rim repair. I noticed one rim needed to be buffed out however this was what I noticed. You would think the dealership, as pr More

by DWAGMEISTER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 16, 2016

Hoffman Audi of East Hartford responded

Hello DWAGMEISTER22, Thank you for choosing Hoffman Audi of East Hartford service. We are committed to providing an exceptional experience and we are truly sorry for the frustration you experienced. I have been informed by your service advisor, Athena, that she informed you our detailer was out sick and it would take additional time which you agreed to. I understand that your vehicle has been detailed again at no charge in addition to a repaired wheel. Because your satisfaction is important to our team I wanted to check in with you and see if your recent visit met your expectations. You can reach me at sara.scribner@hoffmanauto.com. I look forward to hearing from you. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 27, 2016

Dealership Rating
Employee Rating

First Service Experience: Awesome I took my new A4 in for its first 5K mile service yesterday. Everybody was so courteous and professional and I was out of there in no time. I al More

by Stephen Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Natter

May 24, 2016

Dealership Rating
Employee Rating

Major service The timing belt and water pump were replaced. This was expensive but the service was excellent. The facility was clean and orderly and the staff was More

by TBOUGERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Lafond

May 24, 2016

Dealership Rating
Employee Rating

45000 service Athena was very helpful in guiding me through options for my recent service. Time and time again, she makes servicing a car as painless as possible! More

by DAMBOISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 18, 2016

Dealership Rating

fix faults i love my audi A4, it was my 65th birthday present to myself.... my dream was to own an audi....i finally owned one and it was new..... i am so hap More

by RON.NIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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