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Aubrey Mayfield
Aubrey Mayfield at Shottenkirk Honda Decatur

Aubrey Mayfield

Internal Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

5.0
14 Reviews
5.0

14 Reviews

Write a Review

Dealership Experience

5 yrs, 1 mo

Industry Experience

15 yrs, 9 mos

Languages Spoken

English English

14 Reviews of Aubrey Mayfield

February 11, 2026

Dealership Rating
Employee Rating

Service was excellent thy went above and beyond to make sure my car was fixed correctly More

by Aubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mason Rigdon, Talon Cockrell, Michael Morris, Raleigh McCalpin, Richard Lewis, Bill Marco, Chip Cobb

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Feb 11, 2026

Shottenkirk Honda Decatur responded

It’s wonderful to hear our service team went the extra mile to make sure your Honda was repaired correctly. We appreciate your feedback and look forward to helping with any future maintenance.

February 10, 2026

Dealership Rating
Employee Rating

Knowledgeable , kind employees. Good , quick service. I have used them for all my Hondas since 1989 More

by Suelour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris, Chip Cobb

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Feb 10, 2026

Shottenkirk Honda Decatur responded

We appreciate your loyalty since 1989. We’re glad Michael and our technicians could deliver knowledgeable, kind, and prompt care for your Honda CR-V.

February 08, 2026

Dealership Rating
Employee Rating

Fast and friendly staff and service at Honda of Decatur. New building is being built. More

by billnjhamm
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris

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Feb 08, 2026

Shottenkirk Honda Decatur responded

We appreciate you recognizing our fast and friendly team. It was our pleasure to service your Honda and complete everything quickly. We look forward to welcoming you back and showing off our new building once it’s open.

October 01, 2025

Dealership Rating
Employee Rating

Fair thorough and honest. Fixed my vehicle right the first time. Found a way to also save me money More

by Jessekapes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris, Bill Marco, Chip Cobb

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Oct 01, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mason Rigdon General Manager

September 02, 2025

Dealership Rating
Employee Rating

Very courteous, snacks in waiting room, comfortable waiting room, bathroom accommodations, friendly personal, magigizens to read while waiting. More

by Chesterwright1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris, Chip Cobb

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Sep 03, 2025

Shottenkirk Honda Decatur responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda Decatur! Mason Rigdon General Manager

August 26, 2025

Dealership Rating
Employee Rating

Friendly and easy to do business with Very professional Easy to schedule appointments for maintenance More

by Ashlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris

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Aug 26, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

August 23, 2025

Dealership Rating
Employee Rating

Ethan is the best! Got us in and out quickly and repaired under warranty. No issues at all, highly recommend the service department if you need it! More

by Bprie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris

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Aug 23, 2025

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come! Mason Rigdon General Manager

August 23, 2025

Dealership Rating
Employee Rating

I was well satisfied with the service department. All the staff were professionals, top rate. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris

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Aug 23, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

August 22, 2025

Dealership Rating
Employee Rating

Quality service professionals that are courteous and friendly in service departments. Very nice people. Clean facilities More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mason Rigdon, Ethan Hamilton, Kasten Farmer, Talon Cockrell, Michael Morris, Raleigh McCalpin, Chip Cobb, Jesse Kapes, Alex Figueroa

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Aug 22, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

July 25, 2025

Dealership Rating
Employee Rating

They got me in fast and out fast. The issue was found and I was offered solutions to my problem. Gohn More

by Csgohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 28, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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