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Aubrey Mayfield
Aubrey Mayfield at Shottenkirk Honda Decatur

Aubrey Mayfield

Internal Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

5.0
11 Reviews
5.0

11 Reviews

Write a Review

Dealership Experience

4 yrs, 10 mos

Industry Experience

15 yrs, 6 mos

Languages Spoken

English English

11 Reviews of Aubrey Mayfield

October 01, 2025

Dealership Rating
Employee Rating

Fair thorough and honest. Fixed my vehicle right the first time. Found a way to also save me money More

by Jessekapes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris, Bill Marco, Chip Cobb

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Oct 01, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mason Rigdon General Manager

September 02, 2025

Dealership Rating
Employee Rating

Very courteous, snacks in waiting room, comfortable waiting room, bathroom accommodations, friendly personal, magigizens to read while waiting. More

by Chesterwright1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris, Chip Cobb

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Sep 03, 2025

Shottenkirk Honda Decatur responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda Decatur! Mason Rigdon General Manager

August 26, 2025

Dealership Rating
Employee Rating

Friendly and easy to do business with Very professional Easy to schedule appointments for maintenance More

by Ashlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris

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Aug 26, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

August 23, 2025

Dealership Rating
Employee Rating

Ethan is the best! Got us in and out quickly and repaired under warranty. No issues at all, highly recommend the service department if you need it! More

by Bprie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris

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Aug 23, 2025

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come! Mason Rigdon General Manager

August 23, 2025

Dealership Rating
Employee Rating

I was well satisfied with the service department. All the staff were professionals, top rate. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris

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Aug 23, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

August 22, 2025

Dealership Rating
Employee Rating

Quality service professionals that are courteous and friendly in service departments. Very nice people. Clean facilities More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mason Rigdon, Ethan Hamilton, Kasten Farmer, Talon Cockrell, Michael Morris, Raleigh McCalpin, Chip Cobb, Jesse Kapes, Alex Figueroa

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Aug 22, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

July 25, 2025

Dealership Rating
Employee Rating

They got me in fast and out fast. The issue was found and I was offered solutions to my problem. Gohn More

by Csgohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 10, 2025

Dealership Rating
Employee Rating

Staff members were friendly, knowledgeable and efficient. I will continue to use this dealership for maintenance on my new vehicle. More

by sbs12668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris, Chip Cobb

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Jul 11, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 10, 2025

Dealership Rating
Employee Rating

Great friendly and professional services. Always use this place, bought several cars here and service More

by bonnie.doss2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Michael Morris

Report | Print
Jul 11, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

June 07, 2025

Dealership Rating
Employee Rating

Great service. Very communicative. Took time to answer all my questions. Shuttle service was great! More

by Alex P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris , The man who drove the shuttle.

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Jun 09, 2025

Shottenkirk Honda Decatur responded

Alex, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - 2 reviews based on your filter!

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