VU DOAN
VU DOAN at Toyota of Rockwall

VU DOAN

Product specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

Contact Me
4.9
44 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

7 mos

4.9

44 Reviews

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44 Reviews of VU DOAN

August 03, 2026

Dealership Rating
Employee Rating

Vu was outstanding! Even knowing I wasn't going to purchase the day I went to the dealership he still took the time to go over the car details. He was very detailed goin More

by rhonda.watts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno

Aug 03, 2026

Toyota of Rockwall responded

We appreciate you sharing your experience with Vu. It’s great to hear he walked through every detail and kept you updated on delivery. Congratulations on your new Toyota and we look forward to assisting you again.

July 15, 2026

Dealership Rating
Employee Rating

Layla was fantastic. She was very accommodating, knowledgeable, but not 'pushy'. She was pleasant to work with on getting my new truck More

by johcas55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2026

Toyota of Rockwall responded

Thanks for letting us know Layla made your experience accommodating and knowledgeable without any pressure. Congratulations on your new Toyota Tacoma and thank you for sharing your feedback.

July 01, 2026

Dealership Rating
Employee Rating

Very friendly and knowledge sales team. From the moment I walked in the lot, I felt welcome and understood. Vu Doan made the buying process pleasant and simple. More

by huhhot
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno

Jul 01, 2026

Toyota of Rockwall responded

We’re thrilled our team made you feel welcome and understood from the moment you arrived. Vu’s guidance clearly made your Lexus RX 350h purchase straightforward and pleasant. Thank you for choosing us.

June 27, 2026

Dealership Rating
Employee Rating

Great experience overall. Entire staff was very friendly and worked with us to find the vehicle we were searching for. Great customer service!! More

by rspei_wp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno

Jun 28, 2026

Toyota of Rockwall responded

We’re thrilled you enjoyed a positive experience and that our staff helped you find the perfect Toyota Tundra. Thank you for recognizing our team’s friendly service.

May 13, 2026

Dealership Rating
Employee Rating

I want to express my gratitude to Vu Doan for his assistance throughout the vehicle purchase process. I also want to thank the dealership for having a kids’ play area for my son to enjoy the toys ava More

by Cristhian N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2026

Toyota of Rockwall responded

We appreciate you highlighting Vu’s honesty and expertise during the purchase of your used Ford. It’s wonderful the kids’ play area kept your son entertained and that Vu made both you and your brother feel at ease. We look forward to serving you again soon.

April 26, 2026

Dealership Rating
Employee Rating

Vu was professional and very easy to work with. He made sure I understood the transaction and vehicle. More

by res186ii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2026

Toyota of Rockwall responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 24, 2026

Dealership Rating
Employee Rating

Excellent very good service I highly recommend for my friends and family thanks for the your service More

by Sjazavac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Toyota of Rockwall responded

We’re delighted you had an excellent service experience with your Toyota RAV4. Thank you for recommending us to your friends and family. We appreciate the chance to keep your vehicle running smoothly.

April 15, 2026

Dealership Rating
Employee Rating

The experience was great! We walked out very happy customers and were very happy with our trade in value! More

by Ginaisham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Price, JEFF LAND

Apr 15, 2026

Toyota of Rockwall responded

It’s wonderful to hear that you walked out very happy with your trade-in value and your new Toyota Grand Highlander Hybrid. Aubrey is glad to have guided you through the process. We look forward to helping with any future Toyota needs.

April 12, 2026

Dealership Rating
Employee Rating

I believe the Dealership is Excellent. I am happy with service received. Keep up the good work. More

by khalil6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2026

Toyota of Rockwall responded

We appreciate your enthusiastic feedback on our service. We’re delighted you’re satisfied with the care you received and your new Toyota. We look forward to serving you again.

April 01, 2026

Dealership Rating
Employee Rating

Still awaiting a Bill of sale showing a $0 balance after a month. Wrong key FOB provided at delivery. Multiple follow-up calls have been required? Frustrating ordeal. More

by dclark3028
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cassandra Vasquez, Simone Clark

Apr 04, 2026

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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