VU DOAN
VU DOAN at Toyota of Rockwall

VU DOAN

Product specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

Contact Me
4.9
37 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

3 mos

4.9

37 Reviews

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37 Reviews of VU DOAN

April 15, 2026

Dealership Rating
Employee Rating

The experience was great! We walked out very happy customers and were very happy with our trade in value! More

by Ginaisham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Price, JEFF LAND

Apr 15, 2026

Toyota of Rockwall responded

It’s wonderful to hear that you walked out very happy with your trade-in value and your new Toyota Grand Highlander Hybrid. Aubrey is glad to have guided you through the process. We look forward to helping with any future Toyota needs.

April 12, 2026

Dealership Rating
Employee Rating

I believe the Dealership is Excellent. I am happy with service received. Keep up the good work. More

by khalil6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2026

Toyota of Rockwall responded

We appreciate your enthusiastic feedback on our service. We’re delighted you’re satisfied with the care you received and your new Toyota. We look forward to serving you again.

April 01, 2026

Dealership Rating
Employee Rating

Still awaiting a Bill of sale showing a $0 balance after a month. Wrong key FOB provided at delivery. Multiple follow-up calls have been required? Frustrating ordeal. More

by dclark3028
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cassandra Vasquez, Simone Clark

Apr 04, 2026

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Apr 04, 2026

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 29, 2026

Dealership Rating
Employee Rating

They were beyond friendly and helpful! They made every so easy! They always went abo e and beyond to make sure everything was perfect! More

by poolej83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, JEFF LAND

Mar 29, 2026

Toyota of Rockwall responded

It’s wonderful to hear our team was so friendly and helpful during your new Toyota RAV4 Hybrid purchase. We’re glad everything went smoothly and every detail felt just right. Enjoy your new ride!

March 29, 2026

Dealership Rating
Employee Rating

Mason was my salesman. He was excellent and friendly. Vu oversaw sales he was very efficient and then Maria took over for all financials, she was very easy to understand th More

by TaylorB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glenn Coy, Jeff Land, JEFF LAND, Mason Bennett , Maria 5 stars 🙌

Mar 29, 2026

Toyota of Rockwall responded

Thanks for sharing your feedback. We’re happy Mason’s friendly approach and Vu’s efficient support kept things moving smoothly, and that the finance process was clear from start to finish. Enjoy your new Toyota Tacoma!

March 28, 2026

Dealership Rating
Employee Rating

Taylor was awesome at helping me decide and pick out the perfect car for me. Marcia was great with financing my car. I am a return customer and I will continue to be one. More

by Chrissy.smith96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno, TAYLOR MEYER , Marcia

Mar 28, 2026

Toyota of Rockwall responded

Thank you for returning to us for your new Toyota. We’re glad Taylor made the selection process seamless and our financing team provided excellent support. We look forward to assisting you again.

March 15, 2026

Dealership Rating
Employee Rating

All the people there were very helpful in every way. It was the best experience I’ve ever had at a dealership. More

by junson37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno

Mar 15, 2026

Toyota of Rockwall responded

It’s wonderful to hear our team provided helpful support during your used Toyota Tacoma purchase. We’re delighted this was your best dealership experience. Enjoy every mile in your new truck.

February 13, 2026

Dealership Rating
Employee Rating

Toyota of Rockwall sent me an email claiming all used prices were lowered, but nothing changed. Negotiations were inflexible—only add-ons removed. They seemed indifferent to earning my business. More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Melvin Benjamin, QUINCY FOSTER

Feb 18, 2026

Toyota of Rockwall responded

Thank you, Michael, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Feb 18, 2026

Toyota of Rockwall responded

Thank you, Michael, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 02, 2026

Dealership Rating
Employee Rating

Honest and caring about the people they do business with-no surprises a refreshing approach to car buying. More

by klwelty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno

Feb 03, 2026

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 13, 2026

Dealership Rating
Employee Rating

It was my first experience buying a car and it was delightful , thanks to Vu and Melissa and everyone that helped us choose the right car . Definitely recommend Toyota of Rockwall as top notch dealer More

by mconstanzacoronel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2026

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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