VU DOAN
VU DOAN at Toyota of Rockwall

VU DOAN

Product specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.9
40 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

4 mos

4.9

40 Reviews

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40 Reviews of VU DOAN

May 13, 2026

Dealership Rating
Employee Rating

I want to express my gratitude to Vu Doan for his assistance throughout the vehicle purchase process. I also want to thank the dealership for having a kids’ play area for my son to enjoy the toys ava More

by Cristhian N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2026

Toyota of Rockwall responded

We appreciate you highlighting Vu’s honesty and expertise during the purchase of your used Ford. It’s wonderful the kids’ play area kept your son entertained and that Vu made both you and your brother feel at ease. We look forward to serving you again soon.

April 26, 2026

Dealership Rating
Employee Rating

Vu was professional and very easy to work with. He made sure I understood the transaction and vehicle. More

by res186ii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2026

Toyota of Rockwall responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 24, 2026

Dealership Rating
Employee Rating

Excellent very good service I highly recommend for my friends and family thanks for the your service More

by Sjazavac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Toyota of Rockwall responded

We’re delighted you had an excellent service experience with your Toyota RAV4. Thank you for recommending us to your friends and family. We appreciate the chance to keep your vehicle running smoothly.

April 15, 2026

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Employee Rating

The experience was great! We walked out very happy customers and were very happy with our trade in value! More

by Ginaisham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Price, JEFF LAND

Apr 15, 2026

Toyota of Rockwall responded

It’s wonderful to hear that you walked out very happy with your trade-in value and your new Toyota Grand Highlander Hybrid. Aubrey is glad to have guided you through the process. We look forward to helping with any future Toyota needs.

April 12, 2026

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Employee Rating

I believe the Dealership is Excellent. I am happy with service received. Keep up the good work. More

by khalil6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2026

Toyota of Rockwall responded

We appreciate your enthusiastic feedback on our service. We’re delighted you’re satisfied with the care you received and your new Toyota. We look forward to serving you again.

April 01, 2026

Dealership Rating
Employee Rating

Still awaiting a Bill of sale showing a $0 balance after a month. Wrong key FOB provided at delivery. Multiple follow-up calls have been required? Frustrating ordeal. More

by dclark3028
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cassandra Vasquez, Simone Clark

Apr 04, 2026

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 29, 2026

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Employee Rating

They were beyond friendly and helpful! They made every so easy! They always went abo e and beyond to make sure everything was perfect! More

by poolej83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, JEFF LAND

Mar 29, 2026

Toyota of Rockwall responded

It’s wonderful to hear our team was so friendly and helpful during your new Toyota RAV4 Hybrid purchase. We’re glad everything went smoothly and every detail felt just right. Enjoy your new ride!

March 29, 2026

Dealership Rating
Employee Rating

Mason was my salesman. He was excellent and friendly. Vu oversaw sales he was very efficient and then Maria took over for all financials, she was very easy to understand th More

by TaylorB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glenn Coy, Jeff Land, JEFF LAND, Mason Bennett , Maria 5 stars 🙌

Mar 29, 2026

Toyota of Rockwall responded

Thanks for sharing your feedback. We’re happy Mason’s friendly approach and Vu’s efficient support kept things moving smoothly, and that the finance process was clear from start to finish. Enjoy your new Toyota Tacoma!

March 28, 2026

Dealership Rating
Employee Rating

Taylor was awesome at helping me decide and pick out the perfect car for me. Marcia was great with financing my car. I am a return customer and I will continue to be one. More

by Chrissy.smith96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno, TAYLOR MEYER , Marcia

Mar 28, 2026

Toyota of Rockwall responded

Thank you for returning to us for your new Toyota. We’re glad Taylor made the selection process seamless and our financing team provided excellent support. We look forward to assisting you again.

March 15, 2026

Dealership Rating
Employee Rating

All the people there were very helpful in every way. It was the best experience I’ve ever had at a dealership. More

by junson37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmelo Adorno

Mar 15, 2026

Toyota of Rockwall responded

It’s wonderful to hear our team provided helpful support during your used Toyota Tacoma purchase. We’re delighted this was your best dealership experience. Enjoy every mile in your new truck.

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