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Audrey Gradeless
Audrey Gradeless at City Automall Ford

Audrey Gradeless | Page 2

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.8
121 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

4.8

121 Reviews

Write a Review

121 Reviews of Audrey Gradeless

January 23, 2026

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Employee Rating

They took care of me and my vehicle in a timely and professional manner. Extremely satisfied. More

by rjddesignconcepts
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Recommend Dealer
Yes
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Jan 25, 2026

City Automall Ford responded

We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

January 22, 2026

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My only confusion was multiple contacts for service, on line, text, email all different folks not communicating with each other. More

by gbird670
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster, Garett Blank

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Jan 24, 2026

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (260) 244-5111 when you have a chance. Thank you, and we look forward to hearing from you.

January 21, 2026

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I was in and out very quickly with a routine oil change. Audrey did a great job! More

by vickiels41
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Yes
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Jan 23, 2026

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

January 16, 2026

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Audrey was very helpful and kept me updated and informed of the process all along the way. I appreciate her professionalism and expertise. More

by CHARBLEIJERVELD
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Recommend Dealer
Yes
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Jan 18, 2026

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to Audrey here at City Chevrolet! If you're ever in need of more help, please let us know!

January 13, 2026

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Very good service. Also got my tom sensors working while I was at city ford More

by HOWELL.J20
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Recommend Dealer
Yes
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Jan 16, 2026

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, City Chevrolet

January 09, 2026

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Will Zeller and Audrey were so very helpful in helping me find and get acclimated with my new Bronco. More

by wcs1952
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bowes , Will Zeller

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Jan 12, 2026

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2026

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This was the best experience I’ve ever had at any car dealership. Love the layout and process, loved the pick up and delivery option even though we didn’t need. Waiting area was comfortable and refreshme More

by SNYDER_46562
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Recommend Dealer
Yes
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Jan 09, 2026

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 29, 2025

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City Ford staff is so friendly and ready to take care of each customer! Highly recommend their service department More

by janellewalker375
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Recommend Dealer
Yes
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Jan 01, 2026

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Thanks for the recommendation, and have an amazing day!

December 20, 2025

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Everyone I have met there has been very helpful and supportive. I will continue to support them More

by edselwife
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Recommend Dealer
Yes
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Dec 23, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 22, 2025

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Audrey went above and beyond to help obtain my Ford Hero code and later resolve IT issue with online payment. More

by amyfowler99
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Workmanship
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Recommend Dealer
Yes
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Nov 25, 2025

City Automall Ford responded

We're so happy we were able to help you out! If you have any questions, please give us a call. We're always happy to help!

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