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Audrey Gradeless
Audrey Gradeless at City Automall Ford

Audrey Gradeless | Page 2

Ford Express Lane Advisor

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.8
119 Reviews

Dealership Experience

4 yrs

Industry Experience

4 yrs

Languages Spoken

English English

4.8

119 Reviews

Write a Review

119 Reviews of Audrey Gradeless

January 21, 2026

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Employee Rating

I was in and out very quickly with a routine oil change. Audrey did a great job! More

by vickiels41
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Recommend Dealer
Yes
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Jan 23, 2026

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

January 16, 2026

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Employee Rating

Audrey was very helpful and kept me updated and informed of the process all along the way. I appreciate her professionalism and expertise. More

by CHARBLEIJERVELD
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 18, 2026

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to Audrey here at City Chevrolet! If you're ever in need of more help, please let us know!

January 13, 2026

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Very good service. Also got my tom sensors working while I was at city ford More

by HOWELL.J20
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Recommend Dealer
Yes
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Jan 16, 2026

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, City Chevrolet

January 09, 2026

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Will Zeller and Audrey were so very helpful in helping me find and get acclimated with my new Bronco. More

by wcs1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Bowes , Will Zeller

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Jan 12, 2026

City Automall Ford responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2026

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This was the best experience I’ve ever had at any car dealership. Love the layout and process, loved the pick up and delivery option even though we didn’t need. Waiting area was comfortable and refreshme More

by SNYDER_46562
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2026

City Automall Ford responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 29, 2025

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City Ford staff is so friendly and ready to take care of each customer! Highly recommend their service department More

by janellewalker375
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Workmanship
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Recommend Dealer
Yes
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Jan 01, 2026

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Thanks for the recommendation, and have an amazing day!

December 20, 2025

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Everyone I have met there has been very helpful and supportive. I will continue to support them More

by edselwife
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Workmanship
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Recommend Dealer
Yes
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Dec 23, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 22, 2025

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Audrey went above and beyond to help obtain my Ford Hero code and later resolve IT issue with online payment. More

by amyfowler99
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Recommend Dealer
Yes
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Nov 25, 2025

City Automall Ford responded

We're so happy we were able to help you out! If you have any questions, please give us a call. We're always happy to help!

November 12, 2025

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City Ford in Columbia City has been helpful in selecting and servicing my work cargo van More

by kpyle.kp11
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Blake Byerly, McKade Kennedy

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Nov 13, 2025

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing City Chevrolet and we hope to see you again.

November 06, 2025

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Employee Rating

Thanks to dorene Trammel for getting the ford escape on ford pass Thank you very much andy More

by sue30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster, Dorene Trammel

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Nov 09, 2025

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We can't wait to see you again, have a great day.

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