August Santini
August Santini at Mastrovito Chevrolet

August Santini

Service Advisor

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of August Santini

June 14, 2026

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Employee Rating

Customer Service was excellent. Augie kept me informed and was eager to share any available information on problems with installing update and server issues. He had to book a seco More

by gerispeich
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: bill slater

Jun 15, 2026

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 10, 2026

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Shop is top notch! Always feel like they have my best interest at hand. Service is always completed in a timely manner. Highly recommend people bring their cars here, t More

by Joshua.lupardo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 10, 2026

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 07, 2026

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Had issues with purchase and still have issues. Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of curre More

by salvaged4428
Service Price Transparency
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Recommend Dealer
No
Jun 11, 2026

Mastrovito Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

June 03, 2026

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They had great service and they also had a courtesy driver, which was very convenient for me. More

by effie233856
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Recommend Dealer
Yes
Jun 08, 2026

Mastrovito Chevrolet responded

Effie, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2026

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After a minor glitch on a callback, everything was taken care of by Kristin and Jeremiah Mayton. Jeremiah was great ! Thanks More

by GILOTJAMES49
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristin also Jeremiah Mayton, 5 stars !

Jun 02, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 27, 2026

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All good at Mastrovito polite, cutious, eager to help. Hard to believe Chevy did not cover my repair. A broken flange bolt on exhaust system causing great expense, only 43k miles. Material falure? More

by jhnpn1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stacey Collette

May 28, 2026

Mastrovito Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mastrovito Chevrolet!

May 19, 2026

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Employee Rating

Good service Excellent team 1000%better than lead car service that I was dealing with Took care of the issue with in the short time More

by kajtazovicismet1981
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 19, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mastrovito Chevrolet are glad to have you as a customer.

May 15, 2026

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Went in with wiper problem said had to be not working so they can diagnose the problem went there with it not working at 12 pm called at 4 pm said they haven’t brought in yet left overnight couldn’t find pr More

by timhleary
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Recommend Dealer
Yes
May 17, 2026

Mastrovito Chevrolet responded

Tim, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

May 13, 2026

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Good communication, the work on my vehicle completed on time and returned, clean and on time I would recommend them More

by samjg3763
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Urich

May 13, 2026

Mastrovito Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 10, 2026

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Employee Rating

I sent in the thank you a little while ago. The whole team of people I spoke with during my appointment were phenomenal, I cannot praise them enough. When I’m ready to buy a new car, I plan on More

by jcsmith182
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alex who worked in my car, and I don’t know the name of the lady, but she wore a red jacket and helped August and me get Sunbit for my payment

May 10, 2026

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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