Dealership Experience
1 yr, 10 mos
22 Reviews
Write a Review22 Reviews of Samantha Urich
July 14, 2026
Is this dealership can provide excellent service and a good lease that I can afford, I will continue to deal with them good lease that I can afford, I will continue to deal with them More
Other Employees Tagged: Andy Decarolis, August Santini, Stacey Collette
July 07, 2026
The service was absolutely amazing! !! I can not say enough great things about service department. Thank you for taking such care of my corvette !! I can not say enough great things about service department. Thank you for taking such care of my corvette More
Other Employees Tagged: Andy Decarolis
June 09, 2026
While our initial service (diagnosis of the problem) was excellent, the length of time taken to actually complete the labor, without communication from Mastrovito, was excessive. excellent, the length of time taken to actually complete the labor, without communication from Mastrovito, was excessive. More
June 07, 2026
Had issues with purchase and still have issues. Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of curre Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of current matters and bank wants full diagnostic by dodge. More
Other Employees Tagged: Matt Hensel, Kris Culver, Andy Decarolis, August Santini, Stacey Collette
May 23, 2026
I asked for a price to replace a key fob for my truck and was told it's $199.00 in labor to program a new fob. I find that an outrageous price. It's hard to believe it would take an hour and that the tech wo was told it's $199.00 in labor to program a new fob. I find that an outrageous price. It's hard to believe it would take an hour and that the tech would have to just work on this and nothing else. I'm also concerned with your labor rate. It's outrageous. More
May 13, 2026
Good communication, the work on my vehicle completed on time and returned, clean and on time I would recommend them time and returned, clean and on time I would recommend them More
Other Employees Tagged: August Santini
May 04, 2026
Worked around the clock to make sure we got approved and were happy with vehicle were happy with vehicle More
Other Employees Tagged: Matt Hensel, Jasmin Dizdarevic
May 01, 2026
Continue to have great service by all staff without issues and great atmosphere. Better than other dealerships I’ve dealt with. issues and great atmosphere. Better than other dealerships I’ve dealt with. More
Other Employees Tagged: Andy Decarolis, August Santini, Stacey Collette

