Samantha Urich

While our initial service (diagnosis of the problem) was excellent, the length of time taken to actually complete the labor, without communication from Mastrovito, was excessive. excellent, the length of time taken to actually complete the labor, without communication from Mastrovito, was excessive. More

by NHOLLINS Verified Customer Verified Customer

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Had issues with purchase and still have issues. Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of curre Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of current matters and bank wants full diagnostic by dodge. More

by salvaged4428 Verified Customer Verified Customer

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Very knowledgeable , friendly, and helpful through the whole process , including ordering new tires. Very pleased. whole process , including ordering new tires. Very pleased. More

by eyeoffice23 Verified Customer Verified Customer

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I asked for a price to replace a key fob for my truck and was told it's $199.00 in labor to program a new fob. I find that an outrageous price. It's hard to believe it would take an hour and that the tech wo was told it's $199.00 in labor to program a new fob. I find that an outrageous price. It's hard to believe it would take an hour and that the tech would have to just work on this and nothing else. I'm also concerned with your labor rate. It's outrageous. More

by johnsongreen945 Verified Customer Verified Customer

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Good communication, the work on my vehicle completed on time and returned, clean and on time I would recommend them time and returned, clean and on time I would recommend them More

by samjg3763 Verified Customer Verified Customer

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Worked around the clock to make sure we got approved and were happy with vehicle were happy with vehicle More

by arianapaige866 Verified Customer Verified Customer

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Continue to have great service by all staff without issues and great atmosphere. Better than other dealerships I’ve dealt with. issues and great atmosphere. Better than other dealerships I’ve dealt with. More

by dtmay2019 Verified Customer Verified Customer

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Samantha was fantastic! !! Truly professional and knowledgeable with a great personality. I am extremely happy with the experience. !! Truly professional and knowledgeable with a great personality. I am extremely happy with the experience. More

by ngiglio44 Verified Customer Verified Customer

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Prompt service with appoinment. Samantha signed me up for membership and took 10% off bill. Samantha signed me up for membership and took 10% off bill. More

by dab49 Verified Customer Verified Customer

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Since the dealership changed to Mastrovito, I have had two appointments: one for oil change/tire rotation and the other for the yearly inspection. Both times, I was greeted by a friendly, professional m two appointments: one for oil change/tire rotation and the other for the yearly inspection. Both times, I was greeted by a friendly, professional member of the staff; and the work was completed in a timely manner. The waiting area is very comfortable. More

by s.eldredge43 Verified Customer Verified Customer

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