Dealership Experience
1 yr, 7 mos
18 Reviews
Write a Review18 Reviews of Samantha Urich
May 23, 2026
I asked for a price to replace a key fob for my truck and was told it's $199.00 in labor to program a new fob. I find that an outrageous price. It's hard to believe it would take an hour and that the tech wo was told it's $199.00 in labor to program a new fob. I find that an outrageous price. It's hard to believe it would take an hour and that the tech would have to just work on this and nothing else. I'm also concerned with your labor rate. It's outrageous. More
May 13, 2026
Good communication, the work on my vehicle completed on time and returned, clean and on time I would recommend them time and returned, clean and on time I would recommend them More
Other Employees Tagged: August Santini
May 04, 2026
Worked around the clock to make sure we got approved and were happy with vehicle were happy with vehicle More
Other Employees Tagged: Matt Hensel, Jasmin Dizdarevic
May 01, 2026
Continue to have great service by all staff without issues and great atmosphere. Better than other dealerships I’ve dealt with. issues and great atmosphere. Better than other dealerships I’ve dealt with. More
Other Employees Tagged: Andy Decarolis, August Santini, Stacey Collette
April 19, 2026
Since the dealership changed to Mastrovito, I have had two appointments: one for oil change/tire rotation and the other for the yearly inspection. Both times, I was greeted by a friendly, professional m two appointments: one for oil change/tire rotation and the other for the yearly inspection. Both times, I was greeted by a friendly, professional member of the staff; and the work was completed in a timely manner. The waiting area is very comfortable. More
April 14, 2026
They changed out our snow tires for our all-seasons. After driving the car for 10 to 15 miles, I got a service light to check the tire calibration or something. Basically, they had forgotten to calibrat After driving the car for 10 to 15 miles, I got a service light to check the tire calibration or something. Basically, they had forgotten to calibrate the computer system, and I had to go back. They took care of it right away, but I had to turn around to finish it, which was frustrating. More
April 12, 2026
Everyone was very kind and professional and they made the process smooth and very timely. process smooth and very timely. More
Other Employees Tagged: Andy Decarolis, August Santini, Stacey Collette

