Samantha Urich
Samantha Urich at Mastrovito Chevrolet

Samantha Urich

Service Advisor

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

Contact Me
4.8
18 Reviews

Dealership Experience

1 yr, 7 mos

4.8

18 Reviews

Write a Review

18 Reviews of Samantha Urich

May 26, 2026

Dealership Rating
Employee Rating

Very knowledgeable , friendly, and helpful through the whole process , including ordering new tires. Very pleased. More

by eyeoffice23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Mastrovito Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 23, 2026

Dealership Rating
Employee Rating

I asked for a price to replace a key fob for my truck and was told it's $199.00 in labor to program a new fob. I find that an outrageous price. It's hard to believe it would take an hour and that the tech wo More

by johnsongreen945
Recommend Dealer
Yes
May 26, 2026

Mastrovito Chevrolet responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you.

May 13, 2026

Dealership Rating
Employee Rating

Good communication, the work on my vehicle completed on time and returned, clean and on time I would recommend them More

by samjg3763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: August Santini

May 13, 2026

Mastrovito Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 04, 2026

Dealership Rating
Employee Rating

Worked around the clock to make sure we got approved and were happy with vehicle More

by arianapaige866
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Hensel, Jasmin Dizdarevic

May 04, 2026

Mastrovito Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mastrovito Chevrolet!

May 01, 2026

Dealership Rating
Employee Rating

Continue to have great service by all staff without issues and great atmosphere. Better than other dealerships I’ve dealt with. More

by dtmay2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 22, 2026

Dealership Rating
Employee Rating

Samantha was fantastic! !! Truly professional and knowledgeable with a great personality. I am extremely happy with the experience. More

by ngiglio44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

April 21, 2026

Dealership Rating
Employee Rating

Prompt service with appoinment. Samantha signed me up for membership and took 10% off bill. More

by dab49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

April 19, 2026

Dealership Rating
Employee Rating

Since the dealership changed to Mastrovito, I have had two appointments: one for oil change/tire rotation and the other for the yearly inspection. Both times, I was greeted by a friendly, professional m More

by s.eldredge43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Mastrovito Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 14, 2026

Dealership Rating
Employee Rating

They changed out our snow tires for our all-seasons. After driving the car for 10 to 15 miles, I got a service light to check the tire calibration or something. Basically, they had forgotten to calibrat More

by jkinney3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Mastrovito Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

April 12, 2026

Dealership Rating
Employee Rating

Everyone was very kind and professional and they made the process smooth and very timely. More

by hyaghy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2026

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

1

Dealership Inventory (104 Vehicles)

used 2018 Jeep Compass car, priced at $15,599
2018 Jeep Compass
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2024 Hyundai Santa Fe car, priced at $37,699
2024 Hyundai Santa Fe
used
Earthy Brass Matte exterior
Unknown
All-wheel Drive
used 2021 Chevrolet Silverado 2500 car, priced at $42,499
2021 Chevrolet Silverado 2500
used
Black exterior
Automatic
Four-wheel Drive
used 2023 Chevrolet TrailBlazer car, priced at $21,999
2023 Chevrolet TrailBlazer
used
Mosaic Black Metallic exterior
CVT
Front-wheel Drive
used 2023 Chevrolet Equinox car, priced at $23,999
2023 Chevrolet Equinox
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
used 2025 Ford Explorer car, priced at $43,499
2025 Ford Explorer
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive