Stacey Collette
Stacey Collette at Mastrovito Chevrolet

Stacey Collette

Service Advisor

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

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4.7
29 Reviews
4.7

29 Reviews

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29 Reviews of Stacey Collette

July 07, 2026

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Employee Rating

Stacey was extremely helpful and knowledgeable throughout the process. She explained and detailed everything that was going to be performed and the charges for the service. More

by RRICCO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2026

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Employee Rating

Service was quick and easy. My waiting in the showroom was not at all stressful. More

by rmcoll2
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmin Dizdarevic

Jul 01, 2026

Mastrovito Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 30, 2026

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Employee Rating

Employees are all courteous and work is done well. As a woman I feel comfortable here More

by eggshell3
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 30, 2026

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 30, 2026

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Employee Rating

Very helpful in getting vehicle back in a timely manner. Kept in contact with me about service. More

by mdorunda
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Mastrovito Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mastrovito Chevrolet.

June 26, 2026

Dealership Rating
Employee Rating

Polite and professional. Enjoyable to work with would go back again. Had to have tie rods replaced and an alignment. More

by RVDESANTIS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Andy Decarolis

Jun 26, 2026

Mastrovito Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mastrovito Chevrolet.

June 22, 2026

Dealership Rating
Employee Rating

Stacey did a good job communicating the service process. I was however surprised that my previous service and warranty information did not transfer from the Mastrovito purchase of LEADCAR. More

by DJT007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 12, 2026

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Employee Rating

They where very friendly and the service I received was exactly what I requested very happy with the service department More

by Llupardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Mastrovito Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mastrovito Chevrolet.

June 07, 2026

Dealership Rating
Employee Rating

Had issues with purchase and still have issues. Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of curre More

by salvaged4428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 11, 2026

Mastrovito Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

June 06, 2026

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Employee Rating

They were able to perform warranty work on my GMC truck that two other dealerships couldn't complete. More

by djl133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey the mechanic gets all the credit. Without him nothing would have been done.

Jun 06, 2026

Mastrovito Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mastrovito Chevrolet.

May 27, 2026

Dealership Rating
Employee Rating

All good at Mastrovito polite, cutious, eager to help. Hard to believe Chevy did not cover my repair. A broken flange bolt on exhaust system causing great expense, only 43k miles. Material falure? More

by jhnpn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: August Santini

May 28, 2026

Mastrovito Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mastrovito Chevrolet!

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